105-0004 Tokyo-to, Minato-ku Shinbashi 6-4-1, Japan
#30 of 1,372 hotels in Tokyo
Guests' ChoiceBased on 788 hotel reviews
9.2Cleanliness
9.6
Comfort
9.6
Location
8.5
Facilities
9.5
Staff
9.6
Value for money
9.2
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 15 May 2024
Paul
United KingdomBed was a bit hard but reviews warned us ahead of time. Tablet was a bit fiddly but never really needed to use it
Location was a bit far but away from noisy areas. Easy access, nicely renovated building. Room size was comfortable for Tokyo sizes
Stayed in April 2024
Reviewed: 13 May 2024
Tina
AustraliaNothing loved it.
Location was very good easy access to stations. Breakfast set us up for the day. Very clean and beds comfortable. Plenty of toiletries replaced daily.
Stayed in May 2024
Reviewed: 13 May 2024
Cristina
SwitzerlandRoom slightly small and location in a business area
Had a lovely time at Hotel 1899 Tokyo. The room, while small for European standards, was very comfortable lovely design. Bathroom was also great with all necessary ammenities. The hotel also offers its lovely green tea which we enjoyed every morning. Very much recommended.
Stayed in March 2024
Reviewed: 11 May 2024
Sara
United KingdomI liked everything.
The location was great. Lots of nice places to eat around the area (Shimbashi), and well connected metro network to Ginza, Shibuya etc. The cleaning facilities were excellent and prompt. If you haven’t left the room by 11am, you’ll get a call from reception asking if you want your room cleaned (which is a very good thing). The staff are very helpful. They also arranged our luggage transfer to our next hotel in Kyoto promptly. Thank you!
Stayed in May 2024
Reviewed: 8 May 2024
Tristan
United StatesI liked everything !
This is an excellent hotel and the room was perfect for us. Everything was super clean and the staff were wonderful. Good location to get from everything via train or taxi and you can also walk to places as well!
Stayed in May 2024
Reviewed: 8 May 2024
Stephanie
BelgiumWe loved everything
The perfect place to start our Japan trip! The hotel is clean and very comfortable. Everyone was very kind and helpful and the free tea service is a lovely touch. We thought the location is great as well, calm and quiet but close to a lot of sights in Tokyo.
Stayed in April 2024
Reviewed: 6 May 2024
Emma
United KingdomStaff could have been a little more friendly.
Beds. Pillows. Bath. Tea.
Stayed in May 2024
Reviewed: 6 May 2024
Giada
ItalyWe picked our hotel for our last night in Tokyo as is quite closed to the airport. It turn out to be a perfect choice for us as we took a taxi and were there in less than 30 minutes. I have to say tho that the area can feel a bit corporate and for longer stays I prefer other areas. If you travelling for work tho I would totally recommend it tho. I would have loved to eat in the restaurant downstairs but there were not vegetarian options sadly!
Beautiful hotel, all the details are super well curated and taken care of. Loved our room which was on the ninth floor with an incredible view of the skyscrapers. The room was spotless and incredibly well organised, we had all we needed and more. The staff was nice and helpful, the communication before and during our stay was great.
Stayed in May 2024
Reviewed: 6 May 2024
Carlotta
ItalyCozy, nice design and position. Kind staff and good service. Luggage delivery available.
Stayed in May 2024
Reviewed: 5 May 2024
Anne
United StatesRooms are small. Coffee options are limited
Clean convenient location
Stayed in April 2024
Reviewed: 5 May 2024
Jessica
France/
Everything! It’s clean, quiet, has a lovely cafe on ground floor, location is good (close to many subway stations). The check out process is fast and efficient.
Stayed in May 2024
Reviewed: 3 May 2024
Shubhangi
IndiaThe entrance via the ground floor cafe is a bit confusing.
Very clean, efficient, with lots of small touches to make guests feel welcome. Very nice toiletries and skin care products!
Stayed in April 2024
Reviewed: 29 April 2024
Elena
Russianothing
Nice hotel with interesting design. Attentive and caring staff. The room is quite standard, but it has everything you need. Delicious tea in the room and pleasant tea ceremonies at the reception
Stayed in April 2024
Reviewed: 27 April 2024
Chloé
NetherlandsFor European standards, the mattress was quite hard. Upon request, the hotel staff immediately provided me with a mattress topper which made the bed a little bit more comfortable. The hotel is located a 10-15 minute walk from the subway and train station, which is not bad but something to keep in mind.
Trendy and cozy tea-themed hotel with very clean and modern rooms in a quiet and safe neighborhood. The bathroom is provided with a bathtub and is stocked with tea-themed amenities, which were such luxuries after walking a lot in Tokyo! The (English speaking) staff was very friendly and helpful. Good Japanese and Western breakfast buffet with the ground floor turning into a lunch café after breakfast for guests and visitors. Free tea service for guests on the 1st floor. 7/11 with ATM across the street and (view of) the Tokyo Tower within walking distance.
Stayed in April 2024
Reviewed: 26 April 2024
Parvata
United Statesnot many vegetarian options for breakfast, the menu that i was told would be available wasn't what was actually on the spread. it's also a little far from the station (about a 15 minute walk) but it's a nice walk! just difficult to make with luggage
a little small but it was fine for me as a solo traveler, staff were so friendly!
Stayed in April 2024
Reviewed: 26 April 2024
Anjelika
United StatesClean room, nice bath tub, great breakfast
Stayed in April 2024
Reviewed: 25 April 2024
Steven
United StatesWould have loved to be notified when our room was ready (rather than just "come back at 3pm"), but that's a small thing!
Room was comfortable and spacious for Tokyo. Check-in was easy and welcoming, and we enjoyed the free tea service. Lighting in the room was flexible and warm.
Stayed in April 2024
Reviewed: 24 April 2024
Becky
IrelandI didn't realise the onsite dining was only open in the day. Although the location is heaving with eateries these are often very busy and require prebooking. So it was disappointing not to have the hotel to fall back on. The breakfast although good quality in each item provided wasn't as expansive as the pictures made it look. After 1 morning we ate out for the same money. Lastly although overall I thought the room was great I don't appreciate the sink being I the room when there was room for it I the bathroom. I don't think it's hygienic to need to leave the bathroom to wash your hands. This seems to be a bit of a hotel style fad rather than space necessity.
Smart modern interiors. Clever layout of the bedrooms to handle the normal restrictions of Japanese hotel room size. Good location with nearby attractions, parks and train stations. Nice touches in the room with high quality toiletries, teas and coffee, cups, pyjamas big enough for westerners.
Stayed in April 2024
Reviewed: 24 April 2024
Michael
AustraliaArea didnt feel safe at night for my partner. Many intoxicated men around late at night.
Stayed in April 2024
Reviewed: 22 April 2024
Ashley
United StatesThe location is a bit further out from trains.
It was so quiet, clean, and a great breakfast! The staff at breakfast were so great! Seiko was wonderful and gave me a lovely experience with the late afternoon matcha.
Stayed in April 2024
Reviewed: 18 April 2024
Sharon
United KingdomVery clean and comfortable room - made to look like a modern version of a ryokan which was lovely Helpful and courteous staff
Stayed in April 2024
Reviewed: 18 April 2024
Matthias
AustriaSuper Clean, outstanding service and friendly. Quite place in the night
Stayed in April 2024
Reviewed: 17 April 2024
William
United StatesExcellent hotel
Stayed in April 2024
Reviewed: 16 April 2024
Rodrigo
United StatesThe location was a little far from subways.
The staff was great. The boutique hotel is very charming, clean and cozy.
Stayed in April 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content