No washing machine. Restaurant only open at lunch time.

Great view over the river, near the bus station and only 15 minutes walk from the railway station.

Stayed in May 2024

Thin walls.

Stayed in May 2024

This is a very nice hotel with very helpful and friendly staff. The room was a great size and perfectly clean. The hotel also has a very relaxing atmosphere.

Stayed in March 2024

I found that the mattress was too hard to sleep comfortably. I woke up with back and hip pain due to the hard mattress.

I liked the location. The room was great and so were the staff. They were really helpful and lovely to deal with!! The room was huge!!

Stayed in March 2024

Comfortable, but nothing flash. Good location. Walking distance to restaurants. Easy car parking.

Stayed in February 2024

Small things: The bidet didn't seem to have seat warming The small fridge was a bit loud

Hotel was antique chic and our twin room had plenty of space for us and our 2 large suitcases. As it didn't have an onsen, the hotel provided 2 X bath salts as a substitute which was a nice touch and they smelt divine in the bath. The bed was on the softer side by Japanese standards (which is still quite firm but I appreciated the extra give in the mattress). Pillow was a solid beanbag type thing and it was amazing. Microwave on level 3 was appreciated although there wasn't any English signage for it (it was in the laundry area with the vending machines - which was listed on signage). The hotel about a 12 minute walk from the JR station which was a bit of a trek in the snow with heavy luggage but manageable - I'd advise timing it with the bus if you can. It is well placed near the bus station and all the restaurants which was, in our opinion, a good trade off. We also liked the type of green tea provided in the room.

Stayed in February 2024

The design, seems a little outdated. But it is fine for the value. It has everything that we need.

The convenient location really sells it. Unluckily encountered a snowstorm. All itenary has to put on hold, stayed in the hotel for the entire day. Wifi able to cope for whole day usage. Thank god

Stayed in January 2024

Restaurant was closed. Pillows uncomfortable. Room was way too hot controlled by the Hotel.

Location

Stayed in February 2024

Pillows (which seemed to be filled with plastic tubes) are really inconfortable

Very friendly and helpful staff Roon bigger than expected Very well situated in the city center, close to the port for those going ice drifting Mattress confortable Parking The provided bath salt is a nice touch

Stayed in January 2024

We are not comfortable with the linens or bedding, it make skins feels itchy Note: there's possibility it due to the weather too, so take this with grain of salt

It's on a great location, very near to bus terminal, and in between train station and drift ice station walkable if you are a bit adventurous the hotel doesn't have onsen, but they provided with bath salt which is very nice touch

Stayed in February 2024

a little outdated

2 minutes from bus terminal airport to bus terminal and then walk to hotel very convenient short walk to the abashiri drift ice ship breaker despite no onsen, provided with bath salts to emulate onsen experience

Stayed in January 2024

The rooms were small and the bathrooms were tiny.

Good location

Stayed in October 2023

the hotel staff English is very limited, but I can get help from Google translate.

the hotel parking is free.

Stayed in October 2023

Wifi was not working well

Small but cozy with all amenities, a good deal for a single person.

Stayed in October 2023

Decor a little dated but never bothered us

Location .. Big Room .. luckily we got a great view see picture from room

Stayed in October 2023

bathroom was a bit tight and bath tub rather deep which makes it quite risky getting in and out

staff were very helpful and friendly room was great size !

Stayed in September 2023

Convenient location, excellent and spacious rooms and great customer service.

Stayed in May 2024

Nothing!

The room was fabulous, staff very friendly and the location was excellent.

Stayed in February 2024

Super clean even though facility is not up to date but you can tell all facilities are well looked after and cleaned. Bathroom was spotless. Location is great and good value for money. The tablets for hot bath was really good too. Staff was friendly and helpful.

Stayed in February 2024

The WiFi in the room was a bit unreliable. Otherwise the hotel facility was excellent.

The staff was extremely friendly. I arrived rather late in the evening but was still greeted by two very energetic and helpful staff at the front desk. One of the staff had spent few years in Taiwan and has excellent command of Chinese. Had some really meaningful conversation and experienced the warm hospitality of Japan.

Stayed in September 2023

The Booking.com website only allowed me to choose two residents for the booking, whilst in fact we have a total of three residents. The hotel also refused to provide extra bed after we paid for additional payment for the extra headcount (which in fact is the problem of the website). The hotel also is not clean to live, with hairs and dust in bed.

Stayed in February 2023

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Stayed in May 2024

There are no comments available for this review

Stayed in March 2024

There are no comments available for this review

Stayed in March 2024