Location is a bit far from the train station, about 10-15 minutes walk from Hamamatsu station.

Decent value for the price, good sized room with bathtub & amenities. Breakfast included, good spread with both Japanese & western options.

Stayed in May 2024

The food was too salty.

Good location, good facilities and helpful reception staff.

Stayed in May 2024

Good selection at breakfast. Comfy room and bed. Had all the facilites and amenities you need. Smart TV (though it scared me because it turned on automatically when I plugged the keycard in). Friendly staff.

Stayed in April 2024

Despite the fact that they did not speak English, the staff made a great effort and went out of their way to help with mobile translators. 10/10

Stayed in April 2024

Mattresses are somewhat hard - we got used to it very fast though.

15 Minutes from the train station, with good breakfast options - we had no complications and the price was also incredibly affordable compared to other hotels.

Stayed in April 2024

Staff, breakfast, value, cleanliness, comfort.

I spent a little over 3 weeks with the lovely staff at Hotel Act Garden. Because I was staying for so long and just needed a place to sleep (I was in Hamahatsu for work) I wanted a place that was well-priced and didn't need a whole lot of extra facilities (Gyms etc.). The hotel represents excellent value for money, the comfort & cleanliness levels were very good, and the staff were amazing. Definitely recommend!

Stayed in March 2024

Rooms would have been more spacious. There is no wardrobe for clothes.

Location is good and accessible to Zaza City, Castle and food streets. Breakfast is very much delicious and enough varieties.

Stayed in March 2024

Breakfast is great. Staff is kindly, they give me discount tickets for the parking lot beside the hotel and show me how to use the tickets.

Stayed in November 2023

The room was high up but could still here the street ( I do like to crack the window open slightly)

Everything except the noisy street corner The breakfast was absolutely stunning. The staff are amazing. Some very quirky little back streets on the way to the station

Stayed in November 2023

Bar was never open in the evenings.

The location was great, the rooms were very spacious, and a nice powerful shower in the bathroom. The bathroom was much more well-appointed than other hotels I have used in Japan/Hamamatsu,

Stayed in October 2023

Nothing

Excellent and clean hotel with buffet breakfast 😋.

Stayed in October 2023

Breakfast was not great but this is purely personal taste

Clean and very helpful staff, room was also surprisingly large by Japan standards

Stayed in October 2023

It's a little far from the station.

A new and clean hotel.

Stayed in September 2023

Rooms are a little small.

Great staff and breakfast buffet.

Stayed in July 2023

No sandwiches for breakfast even though that was advertised.

Comfortable, light room, excellent service, great breakfast

Stayed in July 2023

You need to book the larger rooms if your stay is anything other than a night or two. Small rooms are tiny and very basic

Location

Stayed in June 2023

Nothing problematic to add here. Distance to the main station is around 10 minutes walking which is fine.

For the price you get a decent location and actually nice breakfast. Room was good and everything was comfortable. The hotel offers food and drinks to be delivered to your room, if the many restaurant options around it do not fit your taste.

Stayed in April 2023

We had booked a deluxe room; however, when we entered the room on the eighth floor, we realize that we could hear the sound of the walk/don’t walk signal, very distinctly at three-minute intervals. we asked for a room change, which was granted, however they could only put us in a standard room. The standard room was fine, but they would not refund the additional cost of the deluxe room. rooms on the street side should be avoided.

Nice sized room

Stayed in April 2023

Excellent location for plenty of restaurants, easy walking distance to the train station. There was coin laundry and dryer at the property which is great when you are staying for 3 weeks. Staff were friendly and helpful.

Stayed in March 2023

Parking at another building next to the hotel.

Good location. Good breakfast.

Stayed in April 2023

bit insulated very well so could hear everyone walking and talking in the corridors

spacious room

Stayed in April 2023

Even though all the rooms were non-smoking, my bathroom smelled like cigarettes.

Great location, not too far from Hamamatsu-jou. The rooms and amenities were great. The breakfast was delicious too. And the staff were very kind and helping. I got a 20% discount from the National Travel Support deal, and also got coupons for 4000¥!!

Stayed in March 2023

I didn’t know that I need to have been vaccinated 3 times before I wen there.

The room space for two people with a couch and small safe.

Stayed in December 2022

Restroom was a bit small,

Friendly staff and clean room.

Stayed in December 2022