810-0032 Fukuoka, Fukuoka, Terukuni 1-1-33, Japan
#119 of 291 hotels in Fukuoka
Guests' ChoiceBased on 38 hotel reviews
8.1Cleanliness
8.8
Comfort
8.8
Location
8.2
Facilities
8.5
Staff
8.8
Value for money
7.9
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 1 May 2024
Matilda
Abkhazia, GeorgiaThe location, and sparse shuttle transfers
The Japanese tatami room was excellent
Stayed in April 2024
Reviewed: 24 March 2024
Pamela
JapanRoom faced onto a tiny inner garden. The floor on 6th floor was just concrete and looked like it was not finished. I felt like I was in a prison.
Onsen onsite was wonderful on a rainy day. Italian restaurant had good buffet lunch. Nice view of Fukuoka
Stayed in March 2024
Reviewed: 24 March 2024
Pamela
JapanCould not get to eat in the restuarant as fully booked. Location is far from anything. Gym extreemly small.
Onsen on site. Nice view.
Stayed in March 2024
Reviewed: 2 December 2023
Alan
AustraliaCost of breakfast bit expensive. Hot water not very hot.
Convenient parking. Good Wifi. Very good breakfast set.
Stayed in December 2023
Reviewed: 23 May 2023
Hironori
Japanbig bath, morning
Stayed in May 2023
Reviewed: 19 June 2022
Georgeta
JapanI hoped there to have a place on the terrace just for drinking coffee or a glass of wine. I think the terrace was just for lunch and dinner so I couldn’t enjoy coffee time outside.
Check out late and very nice staff.
Stayed in June 2022
Reviewed: 15 August 2021
Bonjhing
JapanIts really an awesome place to stay❤️My kids loved the place so much🥰
Stayed in July 2021
Reviewed: 29 July 2021
Mirai
JapanStaffs were quite friendly. There is a free shuttle bus to the city center. View from the gym was fantastic. Overall good.
Stayed in July 2021
Reviewed: 12 April 2024
Georgia
United KingdomNothing
We had such an amazing time at the Hilltop Resort Fukuoka. The staff were accommodating and friendly and the room we had was amazing with a beautiful view of Fukuoka skyline. The rooms and hotel were very clean and there were onsite restaurants that you could book to eat at including an Italian and a Japanese sushi restaurant. We had a meal at the Japanese restaurant which was amazing, all freshly prepared and made in front of you. There was a bit of a language barrier however all staff were accommodating and we used translate apps when needed.
Stayed in April 2024
Reviewed: 22 February 2024
Sunghwan
South KoreaGood breakfast and Nice Italian restaurant with superb wine list. Price was also reasonable.
Stayed in February 2024
Reviewed: 24 January 2024
Lange
PolandI have toilet pipe just up my head , and couldn't sleep at night cause sound of water was super annoying they changed my room in middle of night but this kind of room shouldnt be on use . U can't use sauna or onsen if you have tattoos.
Stayed in January 2024
Reviewed: 7 November 2023
Joanna
IrelandN/A
Excellent location, beautifull view. Comfortable room and very professional and friendly staff. The Japanese Restaurand and the Italy Restaurant are an excellent bonus! Highly recommended!
Stayed in November 2023
Reviewed: 2 August 2023
Luca
SwedenPersone doesn’t speak English
The spa
Stayed in July 2023
Reviewed: 17 July 2023
Skizealot
South AfricaRestaurant closes too early, and does not close on the time they show on the brochures. The lobby informed me the restaurant is open, and when I get to the restaurant, they tell you sorry, no-can-do Go to bed hungry or walk to the grocery store for food, not so nice after a long day of business meetings. Reliability and communication of restaurant times should be improved.
Staff extremely friendly and helpful, well trained and professional
Stayed in July 2023
Reviewed: 14 June 2023
Kunz
South Africabreakfast was delicious and an interesting merge between local and western elements Presentation and the view was extraordinary The location is wonderful as its out of the hustle and bustle of the city yet in walking distance to explore.
Stayed in June 2023
Reviewed: 13 March 2023
Nadine
United StatesNot a lot of restaurants/conbini close to it but also not too far either (~15min walk)
Staff was amazing
Stayed in March 2023
Reviewed: 8 March 2023
Byung
South Koreanone
Clean, Nice View
Stayed in February 2023
Reviewed: 10 February 2023
Nicholas
United Statesfew vegan food options
good service and spa
Stayed in January 2023
Reviewed: 2 February 2023
Lee
South KoreaOnly downside is... The public bath needs some upgrade to live up to the name of the hotel :)
I have nothing to say but to praise everything about the place. Clean and comfortable rooms, absolutely nice and helpful staff members, beautiful view, and delicious meal (not just wonderfully set up)... Everything was above expectation from the welcome moments. It was a fantastic experience!
Stayed in February 2023
Reviewed: 26 November 2022
Yi
South KoreaMany components of the facility were pretty old. It aroused a kinda reminiscence too but frankly speaking, inconvenient from time to time.
Nice scenery on the hill with comfortable Japanese-style room presented relaxing experience for whole family
Stayed in November 2022
Reviewed: 1 November 2022
Yu
Hong Kongroom too small
quiet and high location, beautiful view
Stayed in October 2022
Reviewed: 20 April 2022
Armelanie
JapanI love everything about this hotel. It is a timeless classic luxury that I would love to come back to when in Fukuoka. Hotspring is natural which is a plus. Dinner at the Japanese restaurant was over the top. I was very much impress. Staff were also very accommodating. P.S. I love their pajamas too and would love to get one when I’m back again.
Stayed in April 2022
Reviewed: 12 August 2021
悠
JapanIf using public transport, the 58 bus takes you to the nearest stop. But it still takes 5-minute walk and it was not a really good idea in such hot weather.
Great location, good bath (hot spring), friendly staff at the restaurant and comfortable room.
Stayed in August 2021
Reviewed: 12 May 2024
Chonnakarn
ThailandThere are no comments available for this review
Stayed in April 2024
Showing 1 – 25
Fès, Morocco
Savannah, USA
Sesto, Italy
Port Elizabeth, South Africa
Seoul, South Korea
Cividale del Friuli, Italy
Winner, USA
Novi Sad, Serbia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content