920-0981 Ishikawa, Kanazawa, 2 Chome-25-17 Katamachi, Japan
#43 of 112 hotels in Kanazawa
Guests' ChoiceBased on 810 hotel reviews
8.7Cleanliness
9.3
Comfort
9.2
Location
8.5
Facilities
9.1
Staff
8.9
Value for money
9.1
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 1 June 2024
Margaret
AustraliaOnly issue for us was the light coming in early as no blockout on the blinds. A minor issue though
Very comfortable and modern with great amenities. Position is great too, walking distance to most sights, 15 min bus from Station. Breakfast offered many options Bath house was a lovely experience. Gym and laundry added bonus
Stayed in May 2024
Reviewed: 31 May 2024
Catarina
United KingdomBeautiful hotel! Great public bath, ideal to relax after a long day of sightseeing and walking.The staff was absolutely amazing and the breakfast is excellent.
Stayed in May 2024
Reviewed: 31 May 2024
David
AustraliaVery good value
Stayed in April 2024
Reviewed: 31 May 2024
Yasue
United StatesThe tea cup they had in the guest room were too tiny. I wish they had a bigger cup. But it's not a big deal.
they have a big public bath where I could soak my entire body and could relax after a busy day. I requested the room near the elevator and lower floor, and they gave me a perfect room.
Stayed in May 2024
Reviewed: 31 May 2024
Benjamin
Germany- Friendly staff - Clean rooms - good Spa (Onsen)
Stayed in May 2024
Reviewed: 30 May 2024
Sara
Italyan amazing place to stay!!! even better than my (already high) expectations! clean, central, beautiful hotel and very kind staff! also, amazing options of extras!! totally recommend it!!!
Stayed in May 2024
Reviewed: 30 May 2024
Gea
BelgiumPerhaps the carpeted floor in the room was a bit old with signs of discoloring. Really not a big deal though.
Very comfortable and spacious room, nicely furnished. I particularly like the bathroom, the space and materials made it feel luxurious. The hotel main hall is also quite beautiful and you can get free coffee and flavored water there. You can book massage sessions in the facility, which I definitely recommend. I would have stayed in this hotel longer.
Stayed in May 2024
Reviewed: 29 May 2024
David
United KingdomBreakfast not great-not enough fruit available Location not close to castle and garden, but near Samurai area
spacious room with views from high floor (10th). Nice onsen type pool for relaxing.
Stayed in May 2024
Reviewed: 25 May 2024
Alexandra
AustraliaThe carpeting in our room was stained and dirty.
Good location. 12th floor had excellent view. Staff at check-in were lovely. Seamless check-in experience.
Stayed in May 2024
Reviewed: 25 May 2024
Luke
AustraliaCurtains let in too much light in the morning
Super clean, modern hotel
Stayed in May 2024
Reviewed: 23 May 2024
Andrea
SwitzerlandGreat value and great facilities
Stayed in May 2024
Reviewed: 23 May 2024
Fiona
AustraliaGood location and facilities.
Stayed in May 2024
Reviewed: 22 May 2024
Girsh
IsraelAll was perfect
Friendly and responsible staff
Stayed in May 2024
Reviewed: 21 May 2024
Sorin
RomaniaYou need to pay extra for the parking and its only ontil 12 pm - after that you need to move your car
Nice room, modern and with all the amenities necessary.
Stayed in April 2024
Reviewed: 18 May 2024
Nader
CanadaPerfect location, great beautiful room with even well fitting sleeping suits! Great breakfast buffet with western and Japanese menu. Helpful and kind staff.
Stayed in May 2024
Reviewed: 18 May 2024
Kim
SingaporeNot enough washing machine to do laundry
Clean
Stayed in May 2024
Reviewed: 18 May 2024
Jessica
MaltaBeautiful hotel! Our room was exceptional.. located in a great area of Kanazawa with lots of restaurants and bars closed by.
Stayed in May 2024
Reviewed: 16 May 2024
Magnus
GermanyBest value for money I have ever had! Big room, clean, perfect location!
Stayed in May 2024
Reviewed: 15 May 2024
Chiara
ItalyThe hotel is a bit distant from the station and main attractions (a 30-minute walk). However, it’s very well connected so it wasn’t a problem; you can easily get there by bus. The bus ticket is 210 yen, cash only.
The room was very spacious. The spa was very nice; we had a massage to relieve some leg pain from the hours of walking in Tokyo over the previous days, and it was lovely. The staff was very kind, helping to transfer our luggage, which arrived at the other destination as planned. Everything was nice and smooth.
Stayed in May 2024
Reviewed: 14 May 2024
Yunita
AustraliaNorhing
Room is super clean and spacious, onsen is great. Relaxation lounge area is spacious and comfortable with free welcome drink. There are free umbrellas for rent. It was raining in Kanazawa for the two out of three days during our stay. It is very thoughtful of the hotel management to provide free umbrellas for guest to rent, as it rains a lot in Kanazawa. Location of the hotel is about 10 min away from Kanazawa station by bus, plenty of restaurants and shops nearby, closest bus stop is Katamachi (about 6 min walk from the hotel). Very convenient to get around. Bed is very comfortable! Staff are very courteous. It is a very a memorable stay in this hotel. Kanazawa is a very charming city. We would go back again and again!! Would highly recommend this hotel if you are visiting Kanazawa.
Stayed in May 2024
Reviewed: 14 May 2024
Domenico
ItalyGreat Hotel. Great Room. Great Location. Great Spa. Everything was brand new. This was both one of the cheapest accomodation that we had in Japan and one of the best. I wouls absolutely go back. They even had a public bath inside.
Stayed in April 2024
Reviewed: 14 May 2024
Aljaž
SloveniaGood location (near the loop bus), really nice hotel in general, they were happy to hold the luggage free of charge prior to our check in, really nice and spacious rooms with great view from the 10th floor, cheap when we booked it, possibility to use spa and free drinks in the lobby.
Stayed in May 2024
Reviewed: 13 May 2024
Ana
United KingdomLocation is a bit far from the station.
Onsen. Big room.
Stayed in April 2024
Reviewed: 12 May 2024
Lauren
CanadaI wish they rotated some of their breakfast options every morning!
Spacious rooms and very nice facilities! close to a newly renovated tattoo friendly onsen (10 minute walk)! Breakfast was decent too!
Stayed in May 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content