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Reviews of Akazawa Onsen Hotel 4 stars

413-0233 Shizuoka, Ito, 163-1 Ukiyama Akazawa, Japan

#15 of 52 hotels in Ito

Guests' Choice

Review score

Based on 64 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    9.1

  • Facilities

    8.7

  • Staff

    8.8

  • Value for money

    7.9

  • Free WiFi

    7.4

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Showing 1 – 25

  • Reviewed: 6 May 2024

    8.0
    Good, and will go again for sure.
    • Leisure trip
    • Family with young children
    • Standard Room with Tatami Area - South Wing - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    1. The room we booked is standard and actually level 2 can't have the sea viewing, instead covered by trees. But in the description it says has sea viewing. 2. I booked the room with breakfast. But when check-in the staff(speaks poor English) said I have to pay for breakfast. And I have to show him my booking details and he has to double checked to confirm which has wasted a bit of time.

    Great location with great ocean view

    Stayed in May 2024

  • Reviewed: 17 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Japanese-Style Room - Main building - Non-Smoking
    • Stayed 1 night

    Great stay overall. Clean room with sea view and other guests were really respectable.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    9.0
    Classy and peaceful by the sea.
    • Leisure trip
    • Group
    • Standard Twin Room - Main Building - Non-Smoking
    • Stayed 3 nights

    Clothes dryer did not really dry the clothes even after 110 minutes. Hand a mass of damp clothing hanging all over our room overnight. Also, although the resort is on the ocean, you will need to go elsewhere for an actual beach with sand.

    Clearly, we liked the place since we did not step outside the building for 3 days. The room is spacious, and the spa options delightful. Greatly enjoyed the massage. We looked forward to the breakfast buffet every morning. We ate one night at the hotel restaurant, which requires reservations. Fine dining, and I was happily surprised that they even remembered my egg allergy and modified my dish accordingly. The robes are comfortable. Why wear street clothes!? The views of the ocean, amazing, and if you have time, go for a walk around. I could go on. If you don't speak at least some Japanese, staying here might be awkward. Our Japanese was enough to get by. BTW, there is an easy and cheap way to get there, almost all by train, and there is a shuttle from the last station to the hotel, but you need to plan that in advance. Overall, the staff were lovely. Definitely suggest this place and would return.

    Stayed in April 2024

  • Reviewed: 23 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Room with Tatami Area - South Wing - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    the restaurant staft is not good..

    superb view...

    Stayed in March 2024

  • Reviewed: 27 December 2023

    9.0
    Relax and pleasant
    • Leisure trip
    • Family with young children
    • Standard Room with Tatami Area - Main Building - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Many public and private sea view onsens to choose from. Staff is very friendly. Although their English is limited, staff is patient and try their best to understand me. Many Japanese in the hotel, which I like.

    Stayed in November 2023

  • Reviewed: 8 December 2023

    9.0
    Relaxing with local touch.
    • Leisure trip
    • Family with young children
    • Standard Room with Tatami Area - Main Building - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nil

    Various onsens to try. Didn’t see bus loads of foreigners. Saw mostly Japanese :) friendly service though the staff can only speak a bit of English

    Stayed in December 2023

  • Reviewed: 26 July 2023

    9.0
    Relaxing onsen, ocean sound and great views
    • Leisure trip
    • Family with young children
    • Standard Room with Tatami Area - South Wing - Non-Smoking
    • Stayed 1 night

    The morning buffee table was quite limited. Would have hoped hotel this size offers more option and variety. Would be nice to see more options or at least some degree of daily menu rotation. Also, it would be good if the pool area was open bit longer than 5PM. Could do some very nice things with this area, if bit more developed. None of these are deal breakers, but rather hopeful suggestions.

    The hotel was fantastic with very nice staff. It seems most of the top floors come with great ocean views. Onsen was superb (3rd floor one). Very clean and you can get golf cart to visit some other facilities near by (ask reception). Check definitely the Deep Sea Spa nearby, great water quality (extra cost though, but worth the visit). Hope to visit again!

    Stayed in July 2023

  • Reviewed: 12 June 2023

    9.0
    Excellent ! Great view and great facilities
    • Leisure trip
    • Couple
    • Standard Room with Tatami Area - Main Building - Non-Smoking
    • Stayed 1 night

    The curtains are not blocking the sun in the morning. No shower gel and shampoo in the bathroom, need to go the the public bath to get a shower.

    Excellent experience, a lot of facilities available either free of charge of with discount. We used the golf car to reach the nearby bowling, quite fun ! The room is large, with great view

    Stayed in June 2023

  • Reviewed: 23 March 2023

    8.0
    Relaxing stay
    • Leisure trip
    • Family with young children
    • Standard Room with Tatami Area - South Wing - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Not particularly convenient to get to from train station; especially with luggage.

    Very large and comfortable rooms with a lot of amenities. Great view from the onsens.

    Stayed in March 2023

  • Reviewed: 11 December 2022

    9.0
    Great onsen with beautiful view
    • Leisure trip
    • People with friends
    • Standard Room with Tatami Area - South Wing - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    All the different onsen were amazing

    Stayed in December 2022

  • Reviewed: 15 November 2022

    9.0
    would come agan
    • Leisure trip
    • People with friends
    • Standard Room with Tatami Area - South Wing - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    a little isolated

    easy to enjoy.

    Stayed in November 2022

  • Reviewed: 25 July 2022

    8.0
    all are good. except our room was very far from the main facilities.
    • Leisure trip
    • Family with young children
    • Standard Room with Tatami Area - South Wing - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    the facility. it has only 2 elevator. 1 is from the main building and 2 is from the extension building which was our room located. you have to walk long way to go in the extension building.

    the onsen, view and foods

    Stayed in July 2022

  • Reviewed: 10 April 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Twin Room - South Wing - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Location, brilliant and kind staff, cleanliness, access to free parking.

    Stayed in March 2022

  • Reviewed: 2 November 2021

    8.0
    nice but not a good value at weekend rates
    • Leisure trip
    • Family with young children
    • Standard Twin Room - South Wing - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    the elevator. only one available to the lobby from our floor so often had to wait a long time. ended up taking stairs. beds and pillows were too hard. our room 209 had no view of the sea. toilet flush was too loud. lobby doesn’t seem like hotel lobby. was this a condominium before? facilities spread out and inconvenient. bowling alley, fitness room, pool spa are in other buildings a hike away.

    the onsen. spacious and quiet room. free coffee in the morning.

    Stayed in October 2021

  • Reviewed: 5 October 2021

    9.0
    Overall Excellent stay
    • Leisure trip
    • Solo traveller
    • Standard Room with Tatami Area - South Wing - Non-Smoking
    • Stayed 7 nights

    next time i will try to book the room with private onsen -

    Great stay - both accommodation and service were very good. Actually, I had to work during my stay and the team managed to accommodate dinner for me because I had too many calls which prevented me to go the restaurant on time. and food was excellent. also the onsen are beautiful and the view is stunning. overall excellent stay - i highly recommend and plan to go back soon.

    Stayed in September 2021

  • Reviewed: 3 August 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Twin Room - South Wing - Non-Smoking
    • Stayed 2 nights

    Bathroom towels were very thin, Not very plush. And breakfast was just ok. Not impressed with the selection of food either at breakfast or at the Buffet which seemed expensive for a small selection.

    Stayed in August 2021

  • Reviewed: 3 May 2024

    6.0
    Great stay but too expensive for what it is.
    • Leisure trip
    • Family with young children
    • Standard Room with Tatami Area - Main Building - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The bedroom is pretty old fashioned. The tapestry comes unstuck. There was a big stain on a paper door in the room. Honestly it is a bit pricey for a room that needs a real renovation. Also, I was really surprised when I checked out that they, in addition to the price, asked me to pay a fee for the use of the onsen per adult and per day... That should definitely have been said at the checking and not the checkout. That was a big disappointment.

    Great view, great breakfast and friendly staff. The onsen are pretty nice and clean and there is no issue to use it with a tattoo.

    Stayed in April 2024

  • Reviewed: 15 March 2024

    10
    Grounds and surrounding areas were beautiful. The room was quite large. We utilized one of the private baths for 2200yen
    • Leisure trip
    • Family with young children
    • Standard Twin Room - Main Building - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    N/A

    The property was mess on the hillside above a beautiful cold, with a large jetty where you could watch people fish in the morning. The facilities were clean and well kept free, parking with easy access.

    Stayed in March 2024

  • Reviewed: 6 March 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Room with Tatami Area - Main Building - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The onsen pool is excellent. As well as the sea view.

    Stayed in March 2024

  • Reviewed: 13 February 2024

    10
    Amazing location, nice staff and onsent beyond expectations.
    • Leisure trip
    • Group
    • Standard Twin Room - Main Building - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Amazing location, nice staff and onsent beyond expectations.

    Stayed in February 2024

  • Reviewed: 7 October 2023

    10
    Great outdoor onsen with ocean view. Delicious breakfast. Tatami room with beds. Free Shuttle bus.
    • Leisure trip
    • Family with young children
    • Standard Room with Tatami Area - Main Building - Non-Smoking
    • Stayed 2 nights

    Absolutely nothing!

    Outdoor onsen had ocean view. There were three onsen to choose from. All of them were great. Breakfast was fantastic. Lot of choice, great quality, clean dining area. The room was big and clean, and it worked great for four of us. Two beds for grandma and mom. Two futon beds for the kids on tatami. A shuttle bus took us to the train station.

    Stayed in July 2023

  • Reviewed: 13 August 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Twin Room - South Wing - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Swimming pool for kids great. Location and room view were nice

    Stayed in August 2023

  • Reviewed: 24 July 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Standard Room with Tatami Area - Main Building - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Amazing sea views of the bay from room (twin with Tatami). Easy to arrive via train to Izu Kogen then <10 min taxi (1200 yen). Onsen was amazing! 1 rooftop smaller pool + 1 bigger double pool, both in the main hotel. Then the annex building separate onsen was amazing (one open air large onsen pool with views of the bay, and 1 inside pool with sauna and various mineral baths). (free for guests and can use during the day after your checkout too)

    Stayed in July 2023

  • Reviewed: 18 July 2023

    10
    The Onsen with Great Ocean View
    • Leisure trip
    • Family with young children
    • Standard Room with Tatami Area - Main Building - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The hotel was a tad bit too old.

    The view was exceptional ( great ocean view ). Breakfast Buffet Line was enjoyable, there were a variety of foods to choose from. The Sake Tasting Set was very tasteful and added fun to the dinner experience.

    Stayed in July 2023

Showing 1 – 25

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