413-0233 Shizuoka, Ito, 163-1 Ukiyama Akazawa, Japan
#14 of 52 hotels in Ito
Guests' ChoiceBased on 69 hotel reviews
8.4Cleanliness
8.8
Comfort
8.9
Location
9.1
Facilities
8.7
Staff
8.8
Value for money
7.9
Free WiFi
7.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 22 May 2024
Fumio
United Statesgood breakfast, beautiful window view
Stayed in May 2024
Reviewed: 21 May 2024
Qi
SingaporeThe breakfast can be improved
The view is great from the room.
Stayed in May 2024
Reviewed: 6 May 2024
Luo
China1. The room we booked is standard and actually level 2 can't have the sea viewing, instead covered by trees. But in the description it says has sea viewing. 2. I booked the room with breakfast. But when check-in the staff(speaks poor English) said I have to pay for breakfast. And I have to show him my booking details and he has to double checked to confirm which has wasted a bit of time.
Great location with great ocean view
Stayed in May 2024
Reviewed: 17 April 2024
Yu
ChinaGreat stay overall. Clean room with sea view and other guests were really respectable.
Stayed in April 2024
Reviewed: 10 April 2024
Dario
United StatesClothes dryer did not really dry the clothes even after 110 minutes. Hand a mass of damp clothing hanging all over our room overnight. Also, although the resort is on the ocean, you will need to go elsewhere for an actual beach with sand.
Clearly, we liked the place since we did not step outside the building for 3 days. The room is spacious, and the spa options delightful. Greatly enjoyed the massage. We looked forward to the breakfast buffet every morning. We ate one night at the hotel restaurant, which requires reservations. Fine dining, and I was happily surprised that they even remembered my egg allergy and modified my dish accordingly. The robes are comfortable. Why wear street clothes!? The views of the ocean, amazing, and if you have time, go for a walk around. I could go on. If you don't speak at least some Japanese, staying here might be awkward. Our Japanese was enough to get by. BTW, there is an easy and cheap way to get there, almost all by train, and there is a shuttle from the last station to the hotel, but you need to plan that in advance. Overall, the staff were lovely. Definitely suggest this place and would return.
Stayed in April 2024
Reviewed: 23 March 2024
Josielyn
Japanthe restaurant staft is not good..
superb view...
Stayed in March 2024
Reviewed: 27 December 2023
Lin
SingaporeNothing
Many public and private sea view onsens to choose from. Staff is very friendly. Although their English is limited, staff is patient and try their best to understand me. Many Japanese in the hotel, which I like.
Stayed in November 2023
Reviewed: 8 December 2023
Lin
SingaporeNil
Various onsens to try. Didn’t see bus loads of foreigners. Saw mostly Japanese :) friendly service though the staff can only speak a bit of English
Stayed in December 2023
Reviewed: 26 July 2023
Gomasoosu
JapanThe morning buffee table was quite limited. Would have hoped hotel this size offers more option and variety. Would be nice to see more options or at least some degree of daily menu rotation. Also, it would be good if the pool area was open bit longer than 5PM. Could do some very nice things with this area, if bit more developed. None of these are deal breakers, but rather hopeful suggestions.
The hotel was fantastic with very nice staff. It seems most of the top floors come with great ocean views. Onsen was superb (3rd floor one). Very clean and you can get golf cart to visit some other facilities near by (ask reception). Check definitely the Deep Sea Spa nearby, great water quality (extra cost though, but worth the visit). Hope to visit again!
Stayed in July 2023
Reviewed: 12 June 2023
Julien
JapanThe curtains are not blocking the sun in the morning. No shower gel and shampoo in the bathroom, need to go the the public bath to get a shower.
Excellent experience, a lot of facilities available either free of charge of with discount. We used the golf car to reach the nearby bowling, quite fun ! The room is large, with great view
Stayed in June 2023
Reviewed: 23 March 2023
Kevin
CanadaNot particularly convenient to get to from train station; especially with luggage.
Very large and comfortable rooms with a lot of amenities. Great view from the onsens.
Stayed in March 2023
Reviewed: 11 December 2022
Morgane
JapanAll the different onsen were amazing
Stayed in December 2022
Reviewed: 15 November 2022
Anne
United Statesa little isolated
easy to enjoy.
Stayed in November 2022
Reviewed: 25 July 2022
Michael
Japanthe facility. it has only 2 elevator. 1 is from the main building and 2 is from the extension building which was our room located. you have to walk long way to go in the extension building.
the onsen, view and foods
Stayed in July 2022
Reviewed: 10 April 2022
Yvonne
JapanNothing
Location, brilliant and kind staff, cleanliness, access to free parking.
Stayed in March 2022
Reviewed: 2 November 2021
Akira
Japanthe elevator. only one available to the lobby from our floor so often had to wait a long time. ended up taking stairs. beds and pillows were too hard. our room 209 had no view of the sea. toilet flush was too loud. lobby doesn’t seem like hotel lobby. was this a condominium before? facilities spread out and inconvenient. bowling alley, fitness room, pool spa are in other buildings a hike away.
the onsen. spacious and quiet room. free coffee in the morning.
Stayed in October 2021
Reviewed: 5 October 2021
Benedicte
Francenext time i will try to book the room with private onsen -
Great stay - both accommodation and service were very good. Actually, I had to work during my stay and the team managed to accommodate dinner for me because I had too many calls which prevented me to go the restaurant on time. and food was excellent. also the onsen are beautiful and the view is stunning. overall excellent stay - i highly recommend and plan to go back soon.
Stayed in September 2021
Reviewed: 3 August 2021
Michael
United StatesBathroom towels were very thin, Not very plush. And breakfast was just ok. Not impressed with the selection of food either at breakfast or at the Buffet which seemed expensive for a small selection.
Stayed in August 2021
Reviewed: 27 May 2024
Alice
JapanNothing
Highly recommended! Loved the breathtaking coast and mountain view. Stayed for one night and wished a bit longer. Although the facilities are not new, friendly staffs here are trying their best to maintain and keep Akazawa Onsen hotel its own charm. Fresh and delicious buffet breakfast with food reflect the character of Izu / Shizuoka, lots of choices from Japanese style fish, porridge, side dishes to western eggs, grilled veggies and pastries. Our 和洋room is so spacious with tatami living area and two double beds. We enjoyed the amazing ocean view from the room balcony. Beds are very comfortable. Yukata, The light cotton kimono bathrobe or roomwear provided by the hotel, has many patterns to choose from, this is also an adorable feature of this hotel. The public outdoor onsen overlooking the ocean is just stunning, with the beautiful natural surrounding, you can feel the true relaxation the moment step in.
Stayed in May 2024
Reviewed: 3 May 2024
Colin
JapanThe bedroom is pretty old fashioned. The tapestry comes unstuck. There was a big stain on a paper door in the room. Honestly it is a bit pricey for a room that needs a real renovation. Also, I was really surprised when I checked out that they, in addition to the price, asked me to pay a fee for the use of the onsen per adult and per day... That should definitely have been said at the checking and not the checkout. That was a big disappointment.
Great view, great breakfast and friendly staff. The onsen are pretty nice and clean and there is no issue to use it with a tattoo.
Stayed in April 2024
Reviewed: 15 March 2024
Sean
United StatesN/A
The property was mess on the hillside above a beautiful cold, with a large jetty where you could watch people fish in the morning. The facilities were clean and well kept free, parking with easy access.
Stayed in March 2024
Reviewed: 6 March 2024
Chu
Hong KongThe onsen pool is excellent. As well as the sea view.
Stayed in March 2024
Reviewed: 13 February 2024
Nora
SwedenAmazing location, nice staff and onsent beyond expectations.
Stayed in February 2024
Reviewed: 7 October 2023
Origamidori
United StatesAbsolutely nothing!
Outdoor onsen had ocean view. There were three onsen to choose from. All of them were great. Breakfast was fantastic. Lot of choice, great quality, clean dining area. The room was big and clean, and it worked great for four of us. Two beds for grandma and mom. Two futon beds for the kids on tatami. A shuttle bus took us to the train station.
Stayed in July 2023
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content