044-0081 Hokkaido, Niseko, Kabayama 65-15, Japan
#23 of 39 hotels in Niseko
Guests' ChoiceBased on 275 hotel reviews
8.2Cleanliness
8.9
Comfort
8.7
Location
7.9
Facilities
8.2
Staff
8.6
Value for money
8.5
Free WiFi
8.2
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End of dialog contentReviewed: 5 April 2024
Geoffrey
United KingdomA little out of town, but shuttle to the lifts was great and only a 15 min walk to bars and restaurant area.
Shuttle was great. Frequent and on time. Good happy hour. 2L jug of beer 2500Y (£13)
Stayed in March 2024
Reviewed: 1 April 2024
Ciara
United KingdomThe restaurant was closed for lunch and dinner which we were not told about prior to arrival. Unfortunately one of the the breakfast staff (worked our first 3/4 mornings but not our last) also was letting his friends have breakfast for freee and making them packed lunches. Irritating as paying guests !
Great value, big rooms and very clean. The check in staff were also very helpful!
Stayed in March 2024
Reviewed: 30 March 2024
Chuen
SingaporeNot abl to use booking.Com messaging to the hotel as the staff doesn't check the message. We were late and missed the shuttle. We have to roll our luggage all the way through the dark road.
Clean and have shuttle bus to welcome centre.
Stayed in March 2024
Reviewed: 27 March 2024
Jake
AustraliaPillows could have been a bit harder The shared dryers barely worked
Breakfast was good but often would run out of the better food choices after 7:30-8am Shuttle service is excellent and necessary to reach the ski slopes Having the option to return hire gear to the Rhythm service centre in the hotel was great
Stayed in February 2024
Reviewed: 23 March 2024
Sara
JapanBooking cuts off the reservations 3 or 4 days in advance. So extending our stay was complicated and rates raised for some reason when booking directly.
Good location, very comfy beds. Basic but enough facilities.
Stayed in March 2024
Reviewed: 22 March 2024
Mahmoud
United KingdomDaily regular bus to the piste. It was clean and comfortable. It had a restaurant used for breakfast and other meals.
Stayed in March 2024
Reviewed: 20 March 2024
Karen
AustraliaI liked the breakfast but would like more variety each day
Stayed in February 2024
Reviewed: 11 March 2024
Mastershifu
ChinaThe room was tight, breakfast abundant but quite heavy. Ski locker is available but no drying room for boots.
Staff extremely polite, the premises very clean. Shuttle bus could take to all different ski lifts in the area.
Stayed in March 2024
Reviewed: 10 March 2024
Matthew
AustraliaLoud hotel with it being hard to sleep sometimes due to loud doors shutting and loud people staying on same floor.
Great shuttle bus service and reasonably priced.
Stayed in March 2024
Reviewed: 10 March 2024
Sean
AustraliaSome of the front desk and restaurant staff were In attentive and unhappy. The breakfast was ok but we were told there wasn’t any tea when we asked. I later found that there were tea bags available.
Great shuttle bus service
Stayed in March 2024
Reviewed: 6 March 2024
Natalie
United StatesThe hours of the folks at the front desk could be better - there was no way (as far as we could discern) to get help in the morning and evening when we ran into an issue before/after front desk hours.
We really enjoyed our stay. The rooms were clean and comfortable, and there was convenient laundry services and gear storage. Also, being able to book so much of our ski/snowboard trip through Always Niseko was incredibly helpful. We booked our bus from New Chitose Airport to Niseko and all of our gear (skis, snowboard, boots, helmets) all through their portal, and appreciated that they also helped shuttle us to and from the Welcome Center and the hotel. The breakfast at the hotel was also fantastic - big buffet with lots of different options, both traditional Japanese and Western. The location is also awesome, about a 15-30 minute walk to all of the bars and restaurants as well as the Welcome Center. Would absolutely stay here again.
Stayed in February 2024
Reviewed: 3 March 2024
Kimberley
AustraliaIf opened window we had smell of egg coming from the kitchen below.
Room was a great size, modern and had an amazing view of mount Yotei! Buffet breakfast in the morning was great to fill up before hitting the slopes. Convenient shuttle regularly into town which was great for dinner, also to get to the mountain so didn’t have to carry snow gear and could return hired boards at always niseko as well. At night it was only a short 10min walk back from town. Had washing machines too so was able to do a wash before checking out.
Stayed in February 2024
Reviewed: 27 February 2024
Thomas
AustraliaUnsure if it was just our room but having our room separated by another with a door in the middle wasn't ideal. General sound and conversation leaked into our room. People just having normal conversations we could hear every detail in our room. Not ideal for privacy. This was the only downfall to the property.
Welcoming staff, decent location in walking vicinity to town. The 2 shuttle buses constantly running is a fantastic service. Whether going to the slopes or into town.
Stayed in February 2024
Reviewed: 25 February 2024
Mark
AustraliaWarm quilt with no sheets made sleeping a bit challenging. Mattress was firm but we survived.
Breakfast was included and was great mix of western and local cuisine. Scrambled eggs, toasts, cereals, coffee and as host of other breakfast items made breakfast easy in the hotel
Stayed in February 2024
Reviewed: 25 February 2024
Louis
AustraliaBeds were very hard
Shuttle bus is great.
Stayed in February 2024
Reviewed: 24 February 2024
Andrea
JapanNothing has to do with Japan. It’s a western hotel in Niseko. Shuttle bus well organized but you have to bring ski and snowboard on the bus: a ski holder would help. Cleanliness could be better maybe because the room service is not all days (to reduce the costs I guess)
Well located with shuttle bus service. Rich breakfast
Stayed in February 2024
Reviewed: 24 February 2024
Maria
VietnamAverage breakfast, 10 minutes walking from the center
Clean, nice room
Stayed in February 2024
Reviewed: 22 February 2024
Bryan
New Zealand1 lift to service everyone in the accommodation is a little stretch during peak times but overall, no complains.
Breakfast was good, although mostly the same food everyday - a rotation would be nice. Shuttle was very good, on-time everytime. Room had a lot of storage space for luggage and snowboard bags, so that was a plus. Toilet was great! Ample space for 2 people. Parking was great too, always found a spot in front of the accommodation so no complains there.
Stayed in February 2024
Reviewed: 22 February 2024
John
CanadaNeeds and onsen. But I assume it is too tourist for that to be an issue. Wish the ski and boot room was heated more to dry boots better but was nice to be able to leave hard gear there.
Modern hotel that fits the bill for a relatively cheap trip to Niseko. Breakfast was nice with good choice of food, traditional Japanese and North American. Shuttles stopped early enough to keep me skiing everyday, couldn’t stay out all night 😉
Stayed in February 2024
Reviewed: 19 February 2024
Anastasia
AustraliaNothing. If i was being picky I’d say the beds were hard but that’s quite common at anywhere you stay in Japan.
Staff were extremely helpful and pleasant and the rooms and bathrooms were spacious. The free shuttle bus was a life saver and really made this place.
Stayed in February 2024
Reviewed: 19 February 2024
Joey
Hong KongShower was weak. Dinner option is limited. Lack of facilities.
Value for money. Great breakfast. Spacious room.
Stayed in February 2024
Reviewed: 16 February 2024
Lovisa
SwedenGreat staff, great shuttle bus that runs often to the slopes, the breakfast is delicious and with a good variety of dishes
Stayed in February 2024
Reviewed: 15 February 2024
Hong
Canadabreakfast is the best and shuttle are always on time
Stayed in February 2024
Reviewed: 10 February 2024
Celine
MalaysiaSaw a rat near the kitchen area
Great amenities, location and staff
Stayed in December 2023
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