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  5. Reviews of Hotel Alza Kyoto

Reviews of Hotel Alza Kyoto 5 stars

605-0086 Kyoto, Kyoto, Higashiyama-ku Benzaitencho 3-33, Japan

#72 of 633 hotels in Kyoto

Guests' Choice

Review score

Based on 471 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.6

  • Location

    9.5

  • Facilities

    9.4

  • Staff

    9.5

  • Value for money

    9.1

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 21 May 2024

    10
    Best Location in Kyoto
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Huge room, comfortable bed, excellent shower pressure (and heat). 500m to the station and bus interchange. Easy walk to Gion and across the river to the city centre. Staff were extremely friendly and helpful.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    10
    Worth the extra spend
    • Leisure trip
    • Couple
    • Superior Double Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    This was my favourite hotel room in Japan. The location could not be better - a quiet area but easy access to Gion and the river, easy walk to the city centre and bars and restaurants. The room was huge and meant we could spread out and relax. Bathroom with separate toilet, shower and sink- lots of space for my products and great lighting. Bed was big (possibly a king) and extremely comfy with good pillows. Automatic curtains and blockout blinds which was perfect for a sleep in. Cannot fault this hotel!

    Stayed in May 2024

  • Reviewed: 21 May 2024

    10
    Best hotel experience!
    • Leisure trip
    • Couple
    • Deluxe Double Room with River View
    • Stayed 4 nights
    • Submitted via mobile

    None!

    Very spacious room! Very comfortable bed! Sound proof is excellent! Everything is provided (facial masks eye masks nail clipper etc👍) honestly it’s one of the best hotel I have stayed! We ended up spending a lot of time at the hotel😂Highly recommended!

    Stayed in May 2024

  • Reviewed: 21 May 2024

    8.0
    Nice and central location. Clean.
    • Leisure trip
    • People with friends
    • Superior Double Room with City View
    • Stayed 1 night
    • Submitted via mobile

    I accidentally said we had an infant, and it said we had a bed and sofa bed. We didn’t have an infant so it cost AUS 37 to get an extra bed. Still confused. Anyway. They were nice about it but I wouldn’t have stayed there had I known an extra fee, there were other places cheaper

    Nice and central in Kyoto.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Double Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    Bed too soft Baby cot mattress didn’t fit.

    Good location Clean

    Stayed in May 2024

  • Reviewed: 17 May 2024

    9.0
    Great hotel
    • Leisure trip
    • Family with young children
    • Executive Twin Room with City View
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Very comfortable, large room. Seperate bathroom and toilet was handy for a group of four. Location in the heart of Gion is excellent.

    Stayed in May 2024

  • Reviewed: 16 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Double Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    We loved everything. This fantastic hotel has provided everything in the smallest detail.Excellent location, service, staff and amenities! Thank you so much!

    Stayed in May 2024

  • Reviewed: 16 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Comfort Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Everything, will come back in kyoto one day and book again this hotel. The staff was friendly and helpful, room was full of space and the bathroom was amazing. In the heart of gion Loved it.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    10
    I would definitely stay here again when in Kyoto.
    • Leisure trip
    • Solo traveller
    • Superior Double Room with River View
    • Stayed 3 nights
    • Submitted via mobile

    Beautiful room and very courteous, helpful staff.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    10
    Very high quality hotel in a great location. Could not fault it and would highly recommend.
    • Leisure trip
    • Group
    • Superior Double Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    This property is an excellent standard across the board

    Stayed in May 2024

  • Reviewed: 11 May 2024

    10
    Fabulous
    • Leisure trip
    • Family with young children
    • Corner Premium Twin Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    We liked everything about this hotel.

    The hotel is located in a great neighborhood a step away from trains and walking distance to many restaurants. Checkin and checkout were extremely efficient. The staff is very friendly and did their best to accommodate our needs.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    9.0
    Central location and comfortable room
    • Leisure trip
    • Family with young children
    • Comfort Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    No laundry service during our stay and noise of the underground trains could be heared at night

    Spacious room (101) decorated in a local way. Great bathroom and perfect location to visit Kyoto

    Stayed in May 2024

  • Reviewed: 6 May 2024

    10
    Kyoto in comfort
    • Leisure trip
    • Group
    • Superior Double Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    very spacious rooms with attention to detail, and equipped with every comfort. perfect location, ideal for getting around Kyoto. Very friendly and helpful staff.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    10
    All the staffs were really professional and helpful.
    • Leisure trip
    • Couple
    • Superior Double Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    I wish there is room service available.

    Breakfast was good and satisfying. And it was served on time everyday.

    Stayed in April 2024

  • Reviewed: 2 May 2024

    10
    Well priced clean hotel in Kyoto
    • Leisure trip
    • Solo traveller
    • Superior Double Room with City View
    • Stayed 4 nights
    • Submitted via mobile

    Shower setup confusing for a westerner.

    Great location in Gion. Close to Sanyo metro station. Large and very clean room. Would stay here again.

    Stayed in April 2024

  • Reviewed: 1 May 2024

    10
    Perfect location, comfy stay
    • Leisure trip
    • Couple
    • Corner Premium Twin Room with River View
    • Stayed 4 nights
    • Submitted via mobile

    The TV only supports local Japanese TV. Worth bringing your own chrome cast to watch Netflix etc

    Our room was spacious, comfortable and furnished to a good standard, the staff are friendly and overall the hotel is great value for money. The location is perfect, right on the edge of Gion and 5 minutes from the centre of the new town across the bridge. Lots of great food nearby and right on the main metro and bus lines to major attractions.

    Stayed in April 2024

  • Reviewed: 1 May 2024

    10
    Impressive Alza
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with River View
    • Stayed 7 nights
    • Submitted via mobile

    Very hard to criticise anything. It's a professionally run place.

    Very clean, large room, beautiful bathroom, turbo bath. Enjoyed the boxed breakfasts.-can choose japanese or western. Nice view across the river from the balcony. Short walks to the gion streets with all the bars and restaurants. Also only a few minutes walk to Sanjo Keihan Subway. Very obliging staff - served us breakfast at 5:30am on the last day so we could get to the airport.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    9.0
    Clean, welcoming hotel in a great location for getting around Kyoto.
    • Leisure trip
    • Group
    • Comfort Twin Room
    • Stayed 2 nights

    The only downside for me was the lack of a simple gym. I understand that many people would not miss that, but it would have made the stay perfect.

    Our rooms were spacious, quiet (despite being near a road), very clean, and well-equipped. We enjoyed the Japanese breakfasts (you can order Western breakfast instead). The staff could not have been more helpful. It was an easy walk to Gion, buses, trains, restaurants, and more temples than you can count!

    Stayed in April 2024

  • Reviewed: 27 April 2024

    10
    Exceptional
    • Business trip
    • Couple
    • Superior Double Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    Absolutely everything!!! This was by far the best hotel we stayed at in all of Japan (from Tokyo, to Osaka, and Kyoto). Extremely comfy bed, futuristic facilities, stunning premises, fantastic location (in Gion district!), surrounded by the most incredible restaurants (built into people's homes!)

    Stayed in April 2024

  • Reviewed: 23 April 2024

    10
    Lovely staff and great location
    • Leisure trip
    • People with friends
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    -

    Everything was great and best staff

    Stayed in April 2024

  • Reviewed: 22 April 2024

    10
    Perfection
    • Leisure trip
    • People with friends
    • Corner Premium Twin Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Everything!

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    Good but have room for improvement
    • Leisure trip
    • Family with young children
    • Executive Twin Room with City View
    • Stayed 4 nights
    • Submitted via mobile

    Wifi, air conditioning, night time a bit noisy

    Spacious room and toilet, can easily walk to various points of interest,train station and bus stop.

    Stayed in March 2024

  • Reviewed: 21 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room with River View
    • Stayed 3 nights
    • Submitted via mobile

    There’s no restaurant/dining room , so breakfast is served in your room. Which was fine the first day but we would have preferred breakfast in a dining room. This did not spoil our stay but the decor felt a bit dated. The corridors looked like a public swimming baths.

    Great location. Very close to Sanjo station. We discovered on our last day one of the exits was just metres from the hotel! Spacious rooms. Lots of extra amenities

    Stayed in March 2024

  • Reviewed: 21 April 2024

    10
    Great location, staff and facilities.
    • Leisure trip
    • Couple
    • Superior Double Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing stands out

    Faultless

    Stayed in April 2024

Showing 1 – 25

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