The futon mats for sleeping were not very comfortable, and rather thin.

Beautiful location, a perfect little winter getaway. The facilities were clean and well-maintained. The outdoor private onsen was lovely. We were able to use it 2 times during our short stay without waiting at all. Staff were friendly and helpful, and some even spoke English. The breakfasts and dinners were delicious, and it was so nice to have those planned with the booking.

Stayed in March 2024

We loved everything about our stay, true 5 star food, facilities and service We will be back

Stayed in January 2024

N/A

The Staff went beyond the call of duty to make our stay comfortable. I suffered an injured knee at the nearby ski slopes during our stay. The staff helped arrange for necessary visits at two different hospitals, and the hotel changed our room to make our stay easier. It was as authentic Japanese hospitality as one could expect. We are really very grateful, and look forward to many more return visits. (The food, bath facilities and rooms are, needless to say, all completely wonderful as well. The private outdoor baths are clean and comfortable. I also highly recommend having dinner at the hotel. Very delicious.)

Stayed in February 2024

The only small issue was the repetitive breakfast selection. After 5 days of lodging it needed to change in my opinion.

The staff were professional, helpful, and offered great service. Perfect location for skiing at Appi Kogen Ski Resort. Shuttle service was very convenient to and from station and ski resort. The dinner selection was good for dinners included.

Stayed in February 2024

Couldn’t really find anything I don’t like.

Breakfast and dinner are so good. Shuttle bus service is great. Hot bath is excellent.

Stayed in February 2024

No lift. Taking luggages and bags upstairs can be difficult.

At first I thought that it's a family run accommodation, but it's actually not. There are 2-3 people working at the reception. It's indeed a hotel! Breakfast: great coffee, food, service, environment Lunch: no lunch. I bet most people are at the ski Dinner: 3 options (chosen by the receptionist). All with beef as the main dish. Transportation: needed to schedule the shuttle every day, e.g., when to go to the ski, when to return, when to pick up from train station, when to depart, etc. Very close to the ski resort. Less than 15 minutes on foot. Two private and one public hot spring!!!! This is really my favourite part. Beautiful place! There's an area selling cup noodles, daily necessities, and souvenir. We live in a room for 4-5 people. spacious. large window. Beautiful view. Indoor clothing provided. Great renovation and decoration. Professional staff.

Stayed in February 2024

This has nothing to do with the property but Appi Kogen is still not quite developed, so dining options in the evening are limited and also in the hotel.

The hotel staff were very helpful and attentive. The Onsen and public bath were exceptional and just incredible.

Stayed in February 2024

Lack of pillows and pillow was too soft. Meal options are repeated if you stay more than 3 nights but you can request to change for a fee.

The hospitality and service of the staff is unparalleled. If anyone embodies the spirit of Japanese people, it is the staff in Mori no Hotel. Wen above and beyond their duties and did more than expected nor even requested.

Stayed in January 2024

Just the low tables and lack of storage.

We were upgraded without even asking. Brilliant staff. Great meals.

Stayed in January 2024

Perhaps best to stock up on snacks and supplies (eg wine) before arriving … or at Appi resort. The hotel does have a small shop though. Some more hanging space eg wall hooks in the room would be good.

Very good value for money. Great food and plenty of it. You could walk to the ski field but no need to- there is a hotel shuttle you can arrange daily to take you and pick you up at day’s end (reliable and punctual). You can use the guests onsen or a private one - there is one for two people and another that can accommodate four people. There family rooms (combination Japanese and Western style) were modern, spacious and comfortable.

Stayed in January 2024

Second time staying at this hotel. Everything was great! Staff were excellent- very helpful with everything. Loved the hot baths.

Stayed in January 2024

Breakfast is excellent: Japanese and ample quantities. Small selection of western food available. Dinners are sensational; a rotation between Sukiyaki, Bbq and Shabu Shabu. All delicious in their own way. Accomodation is 3 star and comfortable enough. There are private and public onsens - the public ones are, perhaps, slightly small. Location to Appi Kogen is perfect - a two minute drive at most, even in foul weather. The tariffs are very reasonable, in stark contrast to 1.3km up the hill, on snow.

Stayed in January 2024

There's no lift in the hotel

Location is good, 5 mins drive from the ski resort. Onsen is nice. Free drinks and supper available.

Stayed in January 2024

Not a negative for me, but my husband didn't care for the breakfast. It is a traditional Japanese set. I'd say its always worth a try, but Western palates might not enjoy it. They have scrambled eggs, bacon, croissants, cereal, and more in a buffet-style area as well, so you should be able to find something you like.

I wish that I had discovered this place sooner. My husband is a passholder at the nearby Appi Ski Resort so I booked the family room to work out of while he enjoyed the powder. We were impressed with the Cyprus bath in the room, but it had nothing on the outdoor rock bath. The outdoor baths are both accessible to all guests on a first-come, first-served basis (you can lounge in the lobby and wait for one to open up). The building itself looks like an old lodge and has a beautiful staircase in the lobby. The staff were all very helpful, and there were at least two who spoke great English during our stay. We also booked breakfast and dinner, which I'd say are a must. The hotel advised us that there are no food options nearby. We luckily had a car, but if you don't, definitely be mindful of this.

Stayed in January 2024

We booked a room for 5 people, but I think the room was more suitable for 3-4 people. With luggage, the room was even more cramped. Thankfully, we were able to store our luggage in a room near the reception so that we could optimise the space a little.

Amazing breakfast and dinner - we were never hungry! There was even an option to have a late-night meal from 9 to 10 pm. The reception was very friendly and even with limited English, they went out of their way to help make our stay as comfortable as possible. There was a shuttle bus to and from Appi Kogen ski resort and the train station. However, these need to be booked beforehand.

Stayed in January 2024

It was perfect ! Very big room in Japanese style with beautiful view. The onsen are really great and it's so nice to have the opportunity of a private onsen without paying more. The hotel sell also dried ramen and snacks (chips, pop corn). Staff is really nice and helpful, they can pick you up at the train station for free.

Stayed in August 2023

We had a traditional Japanese room and had to make our own beds.

The dinner was wonderful.

Stayed in August 2023

No other dining options available in the area but we expected that.

Beautiful foyer area, well maintained property, excellent staff and being able to use the private outdoor onsen was a huge plus. It was lovely to have a nice view from the Japanese style room as well.

Stayed in July 2023

Price of dinner is expensive but quality. You pay for quality :)

Very good stay with great facilities and breakfast :)

Stayed in March 2023

nil

onsen, hospitality from staff, dining, free shuttle, free drinks and supper

Stayed in March 2023

Our room was small in the old part of the hotel. We were shown a bigger room in the new section that was much bigger and nicer.

The staff were fantastic, they would drive you to the ski area and pick you up on time. Almost as good as ski in/ ski out. The Onsens in the property are fantastic, especially the 2 x private outdoor Onsen.

Stayed in February 2023

Breakfast variety - it was the same everyday, but it was still nice.

Hot spring baths free Shuttle bus to ski resort friendly staff clean and comfortable

Stayed in February 2023

The pillows are not comfortable.

I liked the Onsen, location, and Room.

Stayed in January 2023

although the breakfasts were great, there was no bread/ toast available.

we booked one for the new family Japanese/ western rooms and it was amazing.

Stayed in January 2023