066-8637 Hokkaido, Chitose, Hokuei 2-2-1, Japan
#15 of 29 hotels in Chitose
Guests' ChoiceBased on 238 hotel reviews
8.1Cleanliness
8.7
Comfort
8.7
Location
8.2
Facilities
8.3
Staff
8.5
Value for money
7.8
Free WiFi
8.3
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End of dialog contentReviewed: 14 April 2024
Ben
JapanNice and clean and friendly staff . Close to the airport.
Stayed in April 2024
Reviewed: 14 April 2024
Hans
SingaporeMattress was not what I expected. Not a good sleep. Old pillows too
Clean room, nice staff and a nice Japanese restaurant on site.
Stayed in March 2024
Reviewed: 7 April 2024
Kok-leong
MalaysiaFurniture in the room is dated, quite old.
Very good breakfast. Very near to many restaurants and AEON mall. Lobby and breakfast restaurant are nice.
Stayed in April 2024
Reviewed: 1 April 2024
Peter
JapanWe have to take taxi to airport as the hotel stop providing the shuttle service to airport
Clean & value for money
Stayed in March 2024
Reviewed: 27 March 2024
Chayanan
ThailandIt is difficult to travel because it is too far
I like the hotel because it is cheap price, clean, good service.
Stayed in March 2024
Reviewed: 21 March 2024
Phillip
United KingdomNothing
Bed good shower excellent breakfast great
Stayed in March 2024
Reviewed: 17 March 2024
Ge
SingaporeLack of airport transfer
Near the airport and easy access to food and car rental.
Stayed in March 2024
Reviewed: 13 March 2024
Dawn
SingaporeNil
Simple, clean and comfortable rooms.
Stayed in March 2024
Reviewed: 10 March 2024
Ashpole
ThailandNo complaints... we were only there for one night. Would stay again.
Location was great. Check in and out easy. Overall good value. Loved the bathroom... functional and large bath/shower area.
Stayed in March 2024
Reviewed: 7 March 2024
Thuy
AustraliaRoom was small and dark, nothing exceptional
Location to the airport and the lady that helped us book a taxi at reception was amazing. The sushi restaurant next to the family mart was a gem find. Excellent food and excellent service, shame the red was empty as it deserved to be appreciated
Stayed in March 2024
Reviewed: 5 March 2024
Olga
GermanyA bit too expensive and overpriced for breakfast.
Very nice location. All clean and comfortable.
Stayed in March 2024
Reviewed: 4 March 2024
Ken
AustraliaNo shuttle to and from the airport.
Breakfast was excellent. Room was adequate.
Stayed in February 2024
Reviewed: 2 March 2024
Cheng
SingaporeWanted a hotel close to the airport but it was 2 train stations away (and the trains were very crowded) and in the heavy snow, the only way was to take a taxi, especially if you have luggage. Other than that, it was a very good hotel.
Service staff were excellent. The room was clean and had all the necessary amenities but it was rather small (normal by Japanese hotel standards I suppose). There’s a Family Mart near the lobby which made it convenient to grab a bite without having to go out in the snow. Allowed us to checkin early and to checkout late which is quite unusual in Japan.
Stayed in March 2024
Reviewed: 1 March 2024
Jay
CanadaWe're not many restaurants in the area.
The facility were good and everything was very clean.
Stayed in March 2024
Reviewed: 29 February 2024
Sumapa
ThailandOverall stay was pleasant, however, we were expecting the shuttle bus service to the airport but was told during check in that the service was suspended. Initally we booked at this hotel again because we have stayed here a couple of times previously and return because of the free shuttle service but this year there was no service. The staff was very helpful in booking an early taxi for us to the airport.
Stayed in February 2024
Reviewed: 24 February 2024
Chow
AustraliaWe only stayed for a night as we were enroute to the ski resorts after landing the night before! Wished we had more time to stay longer to enjoy the facilities.
Breakfast - the Japanese breakfast of noodles and rice with condiments is very nice. Location is close to the airport, and there is a little cafe behind them that serves good coffee. The reception staff that served us was very courteous and helpful. Our room was spacious and had good views.
Stayed in January 2024
Reviewed: 21 February 2024
Simon
AustraliaToo hot, could not turn off heating or open a window. I turned on the air con but it did not cool the room down.
Black out curtains, clean, breakfast,
Stayed in February 2024
Reviewed: 19 February 2024
Matthew
United KingdomNot much, pretty much did what we needed.
Rooms were really comfy and large. Great views at night from the 7th floor where we were.
Stayed in February 2024
Reviewed: 7 February 2024
Joe
CanadaEverything was good.
Location to airport is super handy. The hotel amenities seamed nice wish we had more time to check them out.
Stayed in February 2024
Reviewed: 7 February 2024
Jeremiah
AustraliaA little further from the station than desired. Especially dragging suitcases through the snow at night.
Has everything good you expect from a Japanese hotel. Staff, cleanliness etc.
Stayed in January 2024
Reviewed: 3 February 2024
Simon
SingaporeNo cold air function and only heated air con when we were there in December. Room was hot and stuffy
Stayed in December 2023
Reviewed: 1 February 2024
Leuchars
AustraliaLobby did not have a comfortable human scale was a little bland
Room was very clean and comfortable Good value Breakfast was great
Stayed in February 2024
Reviewed: 28 January 2024
Yaotsu
TaiwanNice staffs and comfortable room.Good location just near JR station and AEON store near by.
Stayed in January 2024
Reviewed: 21 January 2024
Bruce
FranceRestaurant very expensive
room, staff
Stayed in January 2024
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