650-0002 Hyogo, Kobe, Chuo-ku Kitano 1 , Japan
#79 of 132 hotels in Kobe
Guests' ChoiceBased on 189 hotel reviews
7.7Cleanliness
8.2
Comfort
8.3
Location
8.7
Facilities
7.7
Staff
8.6
Value for money
7.5
Free WiFi
8.2
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End of dialog contentReviewed: 6 May 2024
Jeofek
South KoreaCleaning can be improved. There was mold in the bathroom.
Location/room size/customer service/views from the room
Stayed in May 2024
Reviewed: 29 April 2024
Charoen
ThailandOld 5 star hotel
Spacious room
Stayed in April 2024
Reviewed: 26 April 2024
Maša
SloveniaThe double bed is a bit small for two people and the bad thing is you can’t get fresh air in to the room as the window doesn’t open.
The location is great, very pretty and clean. Brekfast is good!
Stayed in April 2024
Reviewed: 19 April 2024
Katsuhiko
United StatesHad to wait for the check in until three pm exactly.
Room and location. Really convenient with a supermarket at the basement floor.
Stayed in April 2024
Reviewed: 5 April 2024
Chikako
New ZealandNothing.
Best location (direct access from/to Shin-Kobe station.
Stayed in March 2024
Reviewed: 11 March 2024
Fabrizio
Italytoo few services, few amenities. bath really small and old
room are a bit old and standard business hotel. Breakfast is ok: japanese restaurant better than western one but still ok.
Stayed in March 2024
Reviewed: 6 March 2024
David
JapanI didn’t like how it seemed like there was so much effort put into the lobby/outside but when walked into the room it was a bit underwhelming. Seemed like the bathroom was a big outdated.
Enjoyed how the hotel was connected to the Kobe shin station. Was easy to get around. Good restaurants to travel to nearby. Loved how big the room was.
Stayed in March 2024
Reviewed: 28 February 2024
Kamila
PolandThe rooms are a bit dated, but honestly nothing to complain about.
The breakfast was great, might possibly be my favourite in Japan. The room service was good too (ordered a pumpkin soup - excellent, and a burger - pretty good). The view from the window was great. The staff was kind and helpful.
Stayed in February 2024
Reviewed: 24 January 2024
Mabel
SingaporeBut we would prob find a hotel nearer to the main shopping n dining areas of sannonmiya
Excellent location less than 300m fm nearest shin Kobe station. Great nice modern room.
Stayed in December 2023
Reviewed: 16 January 2024
Yueyao
AustraliaFor a 5 star hotel, I was expecting more. The room feels like a standard APA hotel room. Bed wasn't comfortable enough.
Close to one of the main stations. Breakfast was nice. Room was clean.
Stayed in December 2023
Reviewed: 13 January 2024
Man
United StatesInside rooms seem a bit outdated. Furnitures inside the room was a bit dirty…..
Good location, convenient to local tourist areas on foot and right near the bullet train!
Stayed in January 2024
Reviewed: 11 January 2024
Sadhana
JapanWorn out carpets. Room temperature.
Breakfast buffet
Stayed in January 2024
Reviewed: 28 December 2023
Elizabeth
United Kingdomgreat views
Stayed in December 2023
Reviewed: 27 December 2023
David
United KingdomNeed a taxi to get to city centre
The view of the Ijinkan
Stayed in November 2023
Reviewed: 14 December 2023
Bhavik
Japanrooms were big and close to station
rooms were big and close to station
Stayed in November 2023
Reviewed: 8 December 2023
Lisa
AustraliaRoom was too hot and cramped Breakfast was ordinary nothing special
The views from the rooms Beds very comfortable big pillows Close to station Great room service Kobe burger delicious Close to the ropeway
Stayed in December 2023
Reviewed: 4 December 2023
Craig
United StatesGreat location and easy accesss to trains and subway
Stayed in October 2023
Reviewed: 19 November 2023
James
United StatesI can't think of it.
It located at best location!
Stayed in November 2023
Reviewed: 9 November 2023
David
AustraliaThe bar on Level 36 was closed on a Tuesday. There are no other bars in the vicinity.
Close to Shin Kobe station and herb garden
Stayed in November 2023
Reviewed: 20 September 2023
Bhupendar
Japanroom
Stayed in July 2023
Reviewed: 18 September 2023
Geoffrey
United StatesAll the restaurants were closed early as we were arriving which was disappointing. Luckily there was a convenience store in the station still open.
Super conveniently located to Shin Kobe train station. Very comfortable, nice hotel with great public bath.
Stayed in September 2023
Reviewed: 10 August 2023
Raymond
Hong KongConfusion with the bill
Stayed in August 2023
Reviewed: 31 July 2023
北野
United StatesWe travelled with car. When checked in, we had to pay parking fee, but it should be free for all travelers using car.
Very good breakfast and amenities.
Stayed in July 2023
Reviewed: 30 July 2023
Mami
United StatesRooms are getting old. If they upgrade the rooms, they would be able to sell more expensive.
Very convenient near the bullet train station and the herb garden. Great breakfast! Comfortable bed. Good value for the stay.
Stayed in July 2023
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