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  5. Reviews of ANA Crowne Plaza Okayama, an IHG Hotel

Reviews of ANA Crowne Plaza Okayama, an IHG Hotel 4 stars

700-0024 Okayama, Okayama, Kita-Ku Ekimoto-Machi 15-1, Japan

#7 of 52 hotels in Okayama

Guests' Choice

Review score

Based on 205 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.1

  • Facilities

    8.4

  • Staff

    9.2

  • Value for money

    8.1

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 2 May 2024

    8.0
    Great location adjoining Okayama Station
    • Leisure trip
    • Family with young children
    • 2 Single Premium City View High Floor
    • Stayed 2 nights

    Room was a little dated although adequate.

    Excellent location adjoining Okayama Station, very helpful front desk

    Stayed in April 2024

  • Reviewed: 30 April 2024

    7.0
    Good
    • Family with young children
    • Room Selected at Check-In
    • Stayed 1 night
    • Submitted via mobile

    rooftop bar

    Stayed in April 2024

  • Reviewed: 29 April 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Room Selected at Check-In
    • Stayed 1 night
    • Submitted via mobile

    Directions from station not visible

    Good varied breakfast. Helpful staff

    Stayed in April 2024

  • Reviewed: 26 April 2024

    9.0
    Fabulously helpful staff, great views and a superb location
    • Leisure trip
    • Couple
    • 1 Queen Bed Standard Lounge Access
    • Stayed 1 night
    • Submitted via mobile

    We loved it. Nothing to add here

    Brilliant location right by the station. Incredibly helpful staff. We had lounge access and it was well worth it - we enjoyed happy hour and the breakfast was fantastic. Our room was lovely with an incredible view.

    Stayed in April 2024

  • Reviewed: 26 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • 2 Single Beds Premium City View
    • Stayed 1 night
    • Submitted via mobile

    Location just a few minutes from the train station

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    Prefect hotel for an Okayama visit
    • Leisure trip
    • Couple
    • Room Selected at Check-In
    • Stayed 2 nights
    • Submitted via mobile

    Rooms typical of a Japanese business hotel on the small side but immaculately clean and well appointed Staff welcoming and helpful

    Located at the end of a covered walkway at one end of Okayama station with supermarkets, bars and restaurants nearby. And of course transport options. Easy access to get to gardens and Okayama castle

    Stayed in April 2024

  • Reviewed: 6 April 2024

    9.0
    A great two nights in downtown Okayama.
    • Leisure trip
    • Couple
    • 2 Single beds Premium Lounge Access
    • Stayed 2 nights
    • Submitted via mobile

    Outstanding location next to train station, shopping and restaurants.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • 1 Double Bed Standard
    • Stayed 2 nights
    • Submitted via mobile

    The common spaces could be cleaner, on the hallways elevators and mirrors

    Superb breakfast, very comfortable and clean rooms

    Stayed in April 2024

  • Reviewed: 28 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • 2 Single Beds Premium City View
    • Stayed 3 nights
    • Submitted via mobile

    It’s just room and not much there.

    Close to train station

    Stayed in March 2024

  • Reviewed: 24 March 2024

    8.0
    Exceeded expectations
    • Leisure trip
    • Solo traveller
    • 1 Queen Bed Standard Lounge Access
    • Stayed 3 nights

    Bathroom was quite small and did not have adequate shelf space. Also, room does not have individual heating. A notice says the hotel has central heating/cooling and if your room is too hot or cold, try turning off the thermostat.

    Queen room was comfortable & well laid out. Nespresso machine. Towels were very good. IHG members get a more private, reserved area for breakfast with panoramic view.

    Stayed in March 2024

  • Reviewed: 6 March 2024

    7.0
    Ok stay. Nice staff.
    • Leisure trip
    • Solo traveller
    • 1 Double Bed Standard
    • Stayed 2 nights
    • Submitted via mobile

    Only have overnight laundry service, don't have coin laundry facility for guests to do it themselves. I arrived later at night and needed my clothes so I had to find a coin laundry near by but the place was quite old and scary. Can't adjust temperature in room ( main heating/cooling system). Bed a bit too firm for my liking (maybe put some feather underlay will make the bed nuce and cozy). In room amenities is available but have to look through all the drawers. Maybe have a designated area near the door/closet/ bath room with bath powder etc in a basket so guests can see them easily.

    Great location very handy to the main station and shopping malls. Breakfast was nice and tasty and staff are very courteous. Good view.

    Stayed in February 2024

  • Reviewed: 4 March 2024

    9.0
    Ok but too expensive for not so spacious room
    • Leisure trip
    • Couple
    • 1 Queen Bed Standard Lounge Access
    • Stayed 3 nights

    Room is not spacious... husband and I kept bumping onto each other as the space to move is too small!

    The location is very convenient, staff are courteous and can speak English!

    Stayed in March 2024

  • Reviewed: 2 February 2024

    7.0
    Great location to use as a base.
    • Leisure trip
    • Solo traveller
    • 1 Double Bed Standard
    • Stayed 4 nights
    • Submitted via mobile

    Hotel is looking tired. The rooms are in need of an update. The rooftop bar looks a tad seedy.

    Right next to the station. Makes it ideal to get around.

    Stayed in January 2024

  • Reviewed: 7 January 2024

    8.0
    Good
    • Leisure trip
    • Couple
    • Room Selected at Check-In
    • Stayed 2 nights
    • Submitted via mobile

    Not particularly

    Location is very convenient, next to the train station.

    Stayed in November 2023

  • Reviewed: 31 December 2023

    9.0
    Very satisfying overall. To be recommended.
    • Business trip
    • Solo traveller
    • 1 Double Bed Standard
    • Stayed 4 nights

    There was a minor, intermittent noise from the bathroom. The staff was very helpful in trying to resolve the issue but could not identify the problem.

    The hotel is very well located. Close to the train station and restaurant district. The room was clean and well organized. The staff was very friendly and proactive.

    Stayed in December 2023

  • Reviewed: 28 December 2023

    9.0
    This hotel is in a great location, is clean and modern and has friendly and helpful staff.
    • Leisure trip
    • Couple
    • 1 Queen Bed Standard Lounge Access
    • Stayed 1 night
    • Submitted via mobile

    Just the room size but it wasn’t really a problem.

    Excellent location - attached to the train station by a bridge. The staff were very kind and friendly. Although our room was small it was well organised and had everything we needed. We had beautiful views over the mountains and city and the buffet breakfast was very good.

    Stayed in December 2023

  • Reviewed: 21 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • 2 Single Premium City View High Floor
    • Stayed 4 nights

    Breakfast could have run a little later

    Nice and clean, bright and comfy. Helpful and cheerful staff. Rather high-end and festive for the Christmas holiday. We had our bags forwarded to the hotel for our next stay and that went flawlessly.

    Stayed in November 2023

  • Reviewed: 17 December 2023

    9.0
    Highly recommended.
    • Leisure trip
    • Family with young children
    • 2 Single beds Premium Lounge Access
    • Stayed 2 nights
    • Submitted via mobile

    None.

    Breakfast was wonderful. There were numerous choices of Japanese and Western dishes and beverages, each one just as delicious as the others. The location is next to the train station and in the center of the city.

    Stayed in November 2023

  • Reviewed: 11 December 2023

    8.0
    Excellent location
    • Leisure trip
    • Group
    • 2 Single Beds Premium City View
    • Stayed 1 night
    • Submitted via mobile

    Interior design of the room

    Location is very convenience

    Stayed in December 2023

  • Reviewed: 5 December 2023

    9.0
    Great choice for travellers exploring the Okayama area
    • Leisure trip
    • Group
    • 1 Double Bed Standard
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Very friendly staff and Hotel is located near the Station

    Stayed in December 2023

  • Reviewed: 2 December 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • 1 Double Bed Standard
    • Stayed 3 nights
    • Submitted via mobile

    A bit outdated and with works ongoing

    Location was great next to the station

    Stayed in October 2023

  • Reviewed: 28 November 2023

    8.0
    Good room great breakfast
    • Leisure trip
    • People with friends
    • Room Selected at Check-In
    • Stayed 1 night
    • Submitted via mobile

    Amazing breakfast buffet, despite not being included in the room price.

    Stayed in October 2023

  • Reviewed: 25 November 2023

    9.0
    Great location at an ok price.
    • Leisure trip
    • Group
    • 1 Queen Bed Standard Lounge Access
    • Stayed 4 nights
    • Submitted via mobile

    The breakfast was good but could have included a few more western choices.

    This hotel is a large, modern hotel located adjacent to the train station. It was clean, but a bit small compared to other hotels at comparable prices we stayed in during this trip. There were lots of decent restaurants with in walking distance. Since we were using Okayama as a hub for our day trips in the region the location adjacent to the train station (< 5 minutes) was a real plus.

    Stayed in November 2023

  • Reviewed: 24 November 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • 1 Double Bed Standard
    • Stayed 1 night
    • Submitted via mobile

    The breakfast is good but the place is too crowded.

    The location is good near the train station with lot of shopping and food options, the staff is really helpful (and we asked a lot), the hotel has carpark solution, the room is reasonably big, the view on the city is nice

    Stayed in November 2023

Showing 1 – 25

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