THE MINIMARKET A BIT FAR FROM THE HOTEL. AND THE EVENING VERY QUIET AND A BIT DARK.

THE FOOD AND THE FACT THAT THE HOTEL INCLUDED BREAKFAST AND DINNER. WE ORDER ALSO THE HIDA BEEF PACKAGE, MADE US HAVING 2 PACKAGES OF DINNER IN ONE NIGHT, BUT IT WAS SO SATISFYING, BEAUTIFUL ART AND THE TASTE IS ALSO SO SO DELICIOUS.

Stayed in April 2024

the room was nice and the facilities were complete including coffee machine and tea making facilities breakfast was fine with Japanese specialities

Stayed in April 2024

- Dinner options were very limited, even with the upgrades suggested by hotel

- Superb hospitality and cleanliness of the hotel - Very close to bus station and train station - Very comfortable and homely rooms (I particularly enjoyed early morning cold breeze into the room with the window opened!!) - Spacious seating area with free drinks to relax - Public bath is password locked and it feels more private

Stayed in February 2024

Without any comment.

The staff is courteous and friendly to client’s request. Polite and respectful!

Stayed in February 2024

-

the room was huge, location is great. overall a very pleasant experience!

Stayed in January 2024

Bed was tiny and pushed up against the wall, a bit uncomfortable for a couple

Lovely location, really friendly staff, great onsen to relax in, Netflix in the room!

Stayed in November 2023

We stayed 3 nights half board. The first night, the food was very good. Only problem was that food was exactly the same for next 2 nights so did not enjoy having same food every night. If staying more than 1 night, don’t bother with half board, lots of places nearby to eat.

Good location, not far from train station. The onsen was good and has laundry facilities.

Stayed in October 2023

The hotel is a true gift. Spacious and well distributed room, great location, beautiful onsen.

Stayed in October 2023

Small double bed

Spa with sauna

Stayed in October 2023

The bed was a bit hard for my liking

Good location and the breakfast was good

Stayed in October 2023

Didn’t empty the garbage can in the room after cleaning it

Coin laundry service Spa bath

Stayed in October 2023

One of our rooms is just in front of the lift and the lift up/down sound is quite annoying.

The hotel just a 3 minutes walk from train/ bus station, and less than 10 minutes walk to the main attractions. The hotel provided basic amenities, and with microwave and water dispenser at ground floor. Also with coin laundry which is pretty convenient for us. Not forgetting there is Onsen at 9 floor.

Stayed in October 2023

The hotel has a bit of an impersonal feel, perhaps because it's a business hotel. We arrived a couple of hours early with a baby with a high fever, and asked if we could check in early. First the staff said our room was being cleaned, so we couldn't access it. When I pushed the issue as my baby was very unwell, then they said we could access the room an hour early... but for a 1100Y charge. Given I had requested early check in (though the hotel had never responded to this request) and they could see we had a sick baby losing it in the lobby, a bit of leniency around the policy to get us to our room a little early without charging us would have been reasonable. In the end they did let us up early, but I'm not sure why it took so long for them to decide this was reasonable. Also, I had asked if we could sit in the (closed) dining area while we waited for our room so I could breastfeed my baby privately, but was denied access to this area for some unknown reason. I had to breastfeed in front of the front desk. Nothing wrong with this hotel, just wouldn't expect them to help you when you need anything.

The breakfast was excellent - many options (mostly Japanese). Our room was very spacious. The in house onsen were also really nice.

Stayed in September 2023

The food was excellent. Breakfast and diner.

Stayed in May 2023

The bed was really hard and I got a back pain from it, although I usually prefer harder beds over very soft ones. But the worst was my second night. At about midnight there was a fire alarm. I left my room and there were already many people running around on my floor. But it seemed that nobody had a clue how to open one of the emergency exit. This is really, really bad because it can get very dangerous in case there is a real alarm. Only after translating with google translate what was written on the door, I knew how to open it and could exit to the outside fire escape staircase. After we were downstairs, we were immediately told that it was a false alarm and we should go in again. When I came up again there were still some tourists that did not yet manage to get out because obviously after the door was closed, it was again difficult to open. When I was back in my room, the fire alarm was on again and then for another 10 minutes there was the very loud announcement that it was a false alarm. Obivously they had not clue how to turn it off. Later also the fire brigarde came, to check if there was no real fire. I really wonder what would happen if there is a really emergency because obviously the staff did not know what to do. I did not feel save any more in the hotel after this incident.

In the beginning I was quite happy with my stay. The room is rather big for Japanese standards, you have a view over the city, the window opens at least a bit and the breakfast is pretty good. According to the description the two different onsen are changed between women and men per day. Actually it is the same each day and if you always go either in the morning or in the evening, you will see only one. This was a bit disappointing for me because I only go to the onsen in the evening.

Stayed in March 2024

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Stayed in March 2024

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Stayed in March 2024

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Stayed in October 2023

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Stayed in November 2023

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Stayed in October 2023

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Stayed in September 2023

There are no comments available for this review

Stayed in May 2023