Location can get quite noisy at night (even around 2-3am) and it is better to keep your window closed. Also, shower is slightly small - might be inconvenient for taller travelers.

Location of room is near to tourist locations like Kabukicho and Shin-Okubo, and is a short 10min walk away from Shinjuku station - good for doing your shopping. Is also close to Higashi-Shinjuku station which is convenient to go to Shibuya or transfer at other lines.

Stayed in May 2024

English wasn’t the best and the breakfast was average but it was satisfying.

Affordable and clean

Stayed in May 2024

The location was a bit further away from public transport than I expected and the only way to get there from Shinjuku station was by bus or walking.

The staff were really friendly fly and helpful. They went out of there way to be kind and even gave me an umbrella the day I was leaving as it was raining outside.

Stayed in May 2024

Very small room, with no access to stairs and sometimes a long wait for the lift.

Good location.

Stayed in May 2024

Not much choice for the breakfast,and no refill when the food is finished. The hotel will tidy up the room on the third day of the stay without being informed. Although the rules are set for cleanliness purposes, the front desk did not inform during check in

Great location

Stayed in April 2024

Most APA hotels we had stayed in over this trip had the bed on raised legs which offered extra storage for suitcases when you weren’t using them. For some reason we were unable to open the curtains as they were looped on a fixture to keep them closed.

Great location, near by convenience stores and a metro line. Staff were friendly and helpful.

Stayed in April 2024

They gave me only one water bottle for 2 night stay. I did mention to them that it is 1 bottle per night / per person. Most of the 4star hotels in Japan during my tour had 1100 am check out time. While APA is 3star and had a check out time 1000 am.

Stayed in April 2024

Good location in Shinjuku. Nice quiet breakfast area, a little bit of peace and quiet in each day! Staff very helpful in booking a taxi for us on final day.

Stayed in April 2024

Only one elevator which sometimes could lead to longer than average waiting times.

Staff was very helpfull and polite. Pretty good level of English too. Location was also good.

Stayed in March 2024

The elevator is the slowest for 13 floors . It takes forever to get to and from your room

Location , amenities

Stayed in March 2024

The mattress on the bed was sunk in the middle, that was the only slight negative.

Perfect location right beside Higashi Shinjuku station. The room had everything that was needed - so many amenities

Stayed in March 2024

Slightly too small

Good location and clean

Stayed in February 2024

Siren noises at night. Aircond heater smells very strong of cigarette smoke; perhaps filter was not changed frequently. I had to sleep with the heating turned off to avoid the smell.

Room is clean and service is good. Close to train station. Parking is easily available. Rooms feel secure and are generally quiet. Water is instantly hot.

Stayed in January 2024

Nothing in particular

The location and convenience of the hotel for the price was perfect.

Stayed in December 2023

Pricey

Location near train station

Stayed in December 2023

The window was not soundproof and I could hear the sounds of car passing through, did not help with sleeping at night. There were also a lot of sirens starting from 10 PM every night. (Room 907)

Location was great, not far from Shibuya

Stayed in January 2024

Firestation close to the hotel and sometime noisy

Close to metro station and coffee shop and family mart/ 7 eleven

Stayed in January 2024

The room is too small and very noisy

Stayed in December 2023

My only complaint was the room size. If you're staying as two people it may be hard to manage the room with two large suitcases and any shopping you may pick up. However, while it was a smaller room, it was still relatively comfortable. The hotel is close to a medical centre/hospital also so you'll hear sirens throughout the day/night but not too much.

The staff were extremely helpful at the hotel. I had an issue where my daughter threw up on her bed and it was dealt with immediately by transferring us to another room at no charge. I also asked for a later checkout on the morning of departure which they graciously allowed at a minimal cost.

Stayed in December 2023

Room is small, though it's Tokyo. I have booked 2 rooms. One room is ok for me, clean and cozy but another one is terrible, no housekeeping, still has garbage, no bedsheet, no free water... I have complained but the staff does not understand English very well

Location is close to Shinjuku Center, walking around at night with a lot of activity. Staff can speak English but not so much.

Stayed in January 2024

There is only one elevator, so sometimes you have to wait for a long time.

The best location in Shinjuku

Stayed in December 2023

The shower wasn’t very good! Only 2 places to put the shower head, and you couldn’t adjust the direction of the water. On the first night, I nearly flooded the bathroom, so I had to keep it on the lower holder and squat underneath it. There’s also sirens going off all through the night which were very loud, which I did eventually get use to.

Everything was easy, checking in and out. The reception was very nice. The room was great, although a little small, but that was to be expected. Very close to Shinjuku station (10min walk), and close to other stations. Also a beautiful park just around the corner.

Stayed in December 2023

Nothing!

It was a great location, a decent sized room, clean and good facilities.

Stayed in November 2023

Asked for high floor and got put on 3rd floor for a 3 night stay (not just 1) -would have expected better attention to my request (but busy road outside sp maybe best not!). Edo line not the best depending where you are going/coming from. E01 final stop is actually 500m. separate from the main Shinjuku complex so bit of a walk in passageways. You need to plan your Subway exit if with bags as not always an upwards escalator, often only down. Elevator access but only at limited points. Bit cheap that in 3 days I only got one bottle of water, not daily, despite replacement of tea and coffee. Would likely not stay again due to location. Beware there are 3 APA hotels in this area, and APA is the only outward English signage (full name only in kanji)- I came back to wrong one to retrieve my bag and check in as a result!

The price was good for a three-night stay, much cheaper than the West side of Shinjuku. Room big enough

Stayed in December 2023