169-0072 Tokyo-to, Shinjuku-ku Okubo 1-1-48, Japan
#898 of 1,387 hotels in Tokyo
Guests' ChoiceBased on 504 hotel reviews
7.6Cleanliness
8.2
Comfort
8.2
Location
8.1
Facilities
7.9
Staff
8.4
Value for money
7.8
Free WiFi
8.6
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End of dialog contentReviewed: 2 June 2024
Leon
SingaporeNothing bad. But the staff was a little impatient when serving me on the day that I arrived. The soundproofing of the room wasn’t good. I can hear knocking on the door of the room beside me. Other than that, everything was okay.
Is near the train station.
Stayed in May 2024
Reviewed: 30 May 2024
Hsuan-hsuan
TaiwanThe bed matrix is too soft and it is not good for the spinal cord.
Good location. I stayed for 5 nights. The breakfast is enough for me but it is the same every morning and not much to choose.
Stayed in May 2024
Reviewed: 28 May 2024
David
United KingdomThe room could have been a little cleaner and the view was just facing a brick wall.
Great location and perfect for a solo guest. Two people in that room would have been a squeeze.
Stayed in May 2024
Reviewed: 22 May 2024
Urbainson
United StatesRoom were small and there was only elevator
Location close to everything
Stayed in May 2024
Reviewed: 20 May 2024
Dane
United StatesMost rooms don't have a view
Good location on the edge of the Shinjuku so not loud and crazy
Stayed in May 2024
Reviewed: 15 May 2024
Benedict
SingaporeLocation can get quite noisy at night (even around 2-3am) and it is better to keep your window closed. Also, shower is slightly small - might be inconvenient for taller travelers.
Location of room is near to tourist locations like Kabukicho and Shin-Okubo, and is a short 10min walk away from Shinjuku station - good for doing your shopping. Is also close to Higashi-Shinjuku station which is convenient to go to Shibuya or transfer at other lines.
Stayed in May 2024
Reviewed: 14 May 2024
Angelo
AustraliaEnglish wasn’t the best and the breakfast was average but it was satisfying.
Affordable and clean
Stayed in May 2024
Reviewed: 8 May 2024
Damian
AustraliaThe location was a bit further away from public transport than I expected and the only way to get there from Shinjuku station was by bus or walking.
The staff were really friendly fly and helpful. They went out of there way to be kind and even gave me an umbrella the day I was leaving as it was raining outside.
Stayed in May 2024
Reviewed: 7 May 2024
Robert
United KingdomVery small room, with no access to stairs and sometimes a long wait for the lift.
Good location.
Stayed in May 2024
Reviewed: 6 May 2024
Shui
MalaysiaNot much choice for the breakfast,and no refill when the food is finished. The hotel will tidy up the room on the third day of the stay without being informed. Although the rules are set for cleanliness purposes, the front desk did not inform during check in
Great location
Stayed in April 2024
Reviewed: 13 April 2024
Tilly
United KingdomMost APA hotels we had stayed in over this trip had the bed on raised legs which offered extra storage for suitcases when you weren’t using them. For some reason we were unable to open the curtains as they were looped on a fixture to keep them closed.
Great location, near by convenience stores and a metro line. Staff were friendly and helpful.
Stayed in April 2024
Reviewed: 8 April 2024
Poonam
United Arab EmiratesThey gave me only one water bottle for 2 night stay. I did mention to them that it is 1 bottle per night / per person. Most of the 4star hotels in Japan during my tour had 1100 am check out time. While APA is 3star and had a check out time 1000 am.
Stayed in April 2024
Reviewed: 3 April 2024
Olivia
United KingdomGood location in Shinjuku. Nice quiet breakfast area, a little bit of peace and quiet in each day! Staff very helpful in booking a taxi for us on final day.
Stayed in April 2024
Reviewed: 31 March 2024
Johannes
NetherlandsOnly one elevator which sometimes could lead to longer than average waiting times.
Staff was very helpfull and polite. Pretty good level of English too. Location was also good.
Stayed in March 2024
Reviewed: 30 March 2024
Dafna
United StatesThe elevator is the slowest for 13 floors . It takes forever to get to and from your room
Location , amenities
Stayed in March 2024
Reviewed: 20 March 2024
Laura
GermanyThe mattress on the bed was sunk in the middle, that was the only slight negative.
Perfect location right beside Higashi Shinjuku station. The room had everything that was needed - so many amenities
Stayed in March 2024
Reviewed: 16 March 2024
Francesco
Hong KongSlightly too small
Good location and clean
Stayed in February 2024
Reviewed: 11 February 2024
Witenite
SingaporeSiren noises at night. Aircond heater smells very strong of cigarette smoke; perhaps filter was not changed frequently. I had to sleep with the heating turned off to avoid the smell.
Room is clean and service is good. Close to train station. Parking is easily available. Rooms feel secure and are generally quiet. Water is instantly hot.
Stayed in January 2024
Reviewed: 17 January 2024
Daniel
SwedenNothing in particular
The location and convenience of the hotel for the price was perfect.
Stayed in December 2023
Reviewed: 14 January 2024
Daniel
AustraliaPricey
Location near train station
Stayed in December 2023
Reviewed: 9 January 2024
Maulana
JapanThe window was not soundproof and I could hear the sounds of car passing through, did not help with sleeping at night. There were also a lot of sirens starting from 10 PM every night. (Room 907)
Location was great, not far from Shibuya
Stayed in January 2024
Reviewed: 5 January 2024
Amal
United KingdomFirestation close to the hotel and sometime noisy
Close to metro station and coffee shop and family mart/ 7 eleven
Stayed in January 2024
Reviewed: 4 January 2024
Tze-kiong
TaiwanThe room is too small and very noisy
Stayed in December 2023
Reviewed: 3 January 2024
Matt
Hong KongMy only complaint was the room size. If you're staying as two people it may be hard to manage the room with two large suitcases and any shopping you may pick up. However, while it was a smaller room, it was still relatively comfortable. The hotel is close to a medical centre/hospital also so you'll hear sirens throughout the day/night but not too much.
The staff were extremely helpful at the hotel. I had an issue where my daughter threw up on her bed and it was dealt with immediately by transferring us to another room at no charge. I also asked for a later checkout on the morning of departure which they graciously allowed at a minimal cost.
Stayed in December 2023
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