Personel in the reception wasn’t polite and the small in the room/bathroom was horrible

Location, room and view from the room

Stayed in May 2024

There are two small elevators for the hotel. Around check out time and sometimes at other moments I spent a really long time waiting for the lift. This is not something I’ve noticed before at other hotels. Only a minor inconvenience though.

Location was very convenient for the Keisei Skyliner from Narita

Stayed in May 2024

Rooms are on the small side but this seems standard for Tokyo. Minor point only lift to get up and down at peak times it can take a while to get out the hotel.

Location was great not too far from station and opposite Ueno park which was less busy than most of Tokyo. Rooms are on the small side but this seems standard for Tokyo.

Stayed in May 2024

No complaints at all. Although the room was small, it was very functional and comfortable for me.

Loved the location, Ueno is a great location for shopping and food. And the ease of access to the Skyliner train from Narita cannot be beat.

Stayed in May 2024

Location

Stayed in May 2024

More amenities

Did not eat hotel's breakfast.

Stayed in May 2024

The room was a bit small especially since I don't pack lightly, but we had everything we needed.

The location was great, right next to the park. The area had good transport connections. The staff was super friendly and helpful.

Stayed in May 2024

Accommodating - could pay for extended stay on last day which was very reasonable. Great location in the heart of the action, had a view of the lake which would be spectacular at different time of year.

Stayed in April 2024

Our room was very small for a couple but that’s normal of most hotel rooms

Location

Stayed in May 2024

Cleaning problem such as dust on the wall and table

Good location and nearby Keisei Ueno.

Stayed in May 2024

No restaurant nearby (avoid the nearby Chinese food)

Location

Stayed in May 2024

We knew the room size was small but were still surprised at how tiny it was.

The location is absolutely the best. Right next to Ueno park and Keysei station while Ameyoko shopping street is within walking distance. The facilities were as expected for a business hotel and the staff was very accommodating. The view outside the room was the Ueno Park and was just perfect to wake up to.

Stayed in May 2024

The location is very good, close to Ueno Station. No need to worry about the flooding as there are plenty of restaurants or shops you can find near by

Stayed in May 2024

Room was small but good for a solo traveler. Would be squeezy for couples

Great location. Close to several restaurants, ueno zoo, stone's throw from train station. The room had a great view of the lake in the morning.

Stayed in April 2024

Small lift for size of hotel, rudeness of guests

Location to train station, parks and tourist attractions

Stayed in May 2024

The bathroom had a slight smell of drains, the weather was extremely warm so that might be why. I’ve not experienced this before in an APA so I expect it was a one-off.

This was my second stay, the staff are friendly and helpful and the location is ideal, perfect to get to either airport and the surrounding area has so much to offer. Calmer than Shinjuku but still bustling! It’s always nice to get a room overlooking the huge lily pond.

Stayed in May 2024

Location

Stayed in April 2024

The room is a bit dusty. Sometimes the daily replacement packs will have missing or wrong items in them.

The location is excellent. Near to stations and has a shopping district nearby.

Stayed in May 2024

Room was small but typical for Tokyo. I was the only person in the room, two may have been a struggle.

Great location close to Ueno Station. Clean rooms with everything you need.

Stayed in May 2024

It is a really small room

It is really close to the station so you can arrive easily from Narita Airport and other places from Tokyo. Staff is very helpful

Stayed in May 2024

Thumbs up for the most part. The only downer was that sometimes the staff at the front desk didn't seem interested in engaging with me. There are machines that separate you from the staff and they'd rather you interact with the machines through QR codes and other tech than approach them directly (e.g., for check out, luggage storage, etc.). I prefer a little more personal interaction, but that's just my relational style.

This hotel was centrally located right next to Keisei Ueno train station, which was super convenient for my trips to Nagano, to the airport, and for local sight seeing in Tokyo. It is located right on a giant pond for strolls in the morning after breakfast and a break from the city. The bed and bedding were super comfortable. It was easy to cast content from my streaming service (Netflix) so it was nice to be able to watch shows when jetlag kicked in in the middle of the night. The breakfast was a nice self-serve buffet with lots of options, and the kitchen staff was very friendly. Mostly I'd say location, location, location. The room was tiny, but I was alone with only a small bag, so it was fine for me.

Stayed in May 2024

The bathtub is not very good for older or people with leg problems..

It’s at a convenient location

Stayed in May 2024

Very near to keisei line. Easy to go to airport

Stayed in May 2024

a little bit pricy

location, accesories in the room

Stayed in April 2024