Not much English spoken and breakfast was only average.

Laundry facilities

Stayed in April 2024

The hotel was a bit far from the JR train station to walk carrying luggage. During the weekends, the tram line does not go through the road where the hotel is located. The hotel itself was fine.

The hotel was quiet and comfortable. It is about 15 mins walk from the JR Matsuyama station. At about 5 minute walk from the hotel, there's a tram station, which takes you to Matsuyama Castle, Dogo Onsen, etc.

Stayed in April 2024

Nice room. Good location. A good 20 min walk to the castle/ ferris wheel & 1/2 hour bus to the Dogo Onsen & Temples.

Stayed in March 2024

Although there is a tram stop outside the hotel, it is only an infrequent service to/from Matsuyama City Station (Iyotetsu). The single track is a giveaway to the infrequency! To take the tram from the main JR Station would involve taking one (frequent service) tram for 2-stops (Y200), then waiting for an infrequent service for a further 2-stops (Y200). A taxi direct to the hotel costs about Y750. Cheaper and quicker to walk (15-min for this 73-year old!). For me the biggest drawback with the location is the complete absence of restaurants or eateries in the area (even the hotel restaurant is closed in the evenings). Arriving each night at the JR Station after travelling around Shikoku, I found it better to take the tram to Okaido or Matsuyama City Station and eat there, before returning to the hotel.

Picturesque location, facing the moat that partly surrounds the castle hill. Recommend going for a night time walk and taking some photos of the hotel, moat and catle at night. Relatively accessible (15-min walk) from hotel to Matsuyama JR Station. Fully satisfied with good value, budget priced hotel.

Stayed in March 2024

I accidentally booked a smoking room and the man on the reception came across as unhelpful/dismissive in terms of amending my booking and finding me a non smoking room. The general condition of the hotel appeared quite dated and worn out.

On the morning I checked out, a lady on the reception was most helpful and rang ahead to the APA Hotel in Kyoto. I had booked for 3 nights in Kyoto and had subsequently checked and ascertained that I had booked a smoking room!

Stayed in March 2024

We booked a non-smoking room, and were disappointed by how much the room smelled of smoke.

Good location.

Stayed in December 2023

All good

Had a room with a view of the castle

Stayed in September 2023

That there was not like tea and coffee in the lobby almost all places do that now no breakfast offered tho they had a resturaunt

Good location nice staff

Stayed in August 2023

It doesn’t have much parking and it does cost 1200 a night so that’s worth bearing in mind, if you have a car.

This is a comfortable hotel, with friendly staff. There is a laundry on the 1st floor if you need to clean your clothes!

Stayed in August 2023

I could see the dust all over the desk, phones and bed board…

Location was ok, 10 mins walk to the tram station. Seven eleven is near by.

Stayed in June 2023

We think the air ventilation system in the toilet/bathroom area needs to be fixed. I had to wait for the steam from the shower to subside before I could open the door. Otherwise, the fire alarm system could be triggered by the steam. It looks like parts of the hotel room was renovated but the AC unit wasn't. The room smelled a little funny when we arrived back after a long day out. Per rhaps it's due to poor ventilation? We turned on the AC but it took a long time before we could feel comfortable in the cozy hotel room.

We had a comfortable stay in this cozy hotel room.. The beds were very comfortable at APA hotel! The room was clean and tidy, with amenities provided for (toothbrush, hairtie, cup, body towel...etc) We loved that it was near Matsuyama castle. With a kombini and grocery store within 5 minutes walk away, it was easy to get what we needed at any time. The staff was courteous and check-in went through smoothly. Check out was simply dropping off the key card in the designated place and no need to talk to or wait for staff on the way out (useful for early morning check outs!)

Stayed in May 2023

The bathroom was not ventilated properly and smelly all the time (toilet smell and a bit musty).

The location isn’t too close to the city centre but it was easy to walk/get on a tram to everywhere.

Stayed in May 2023

The hotel (as of April 4th, 2023) is covered in hessian and scaffolding. No reason given. Don’t expect views. The air-conditioning is centralised. My room averaged 24c and I couldn’t open the window. almost intolerable.

Good location - close to trans & trains at Komachi station. interesting neighbourhood with a range of small restaurants & cafes.

Stayed in April 2023

The air condition cannot be adjusted into cool or heating mode, so the room was pretty hot as the weather is getting warmer, and I couldn’t change into cool mode.

Stayed in March 2023

The Air Conditioner in the room was quite warn. I wish I could lower it as I prefer slightly colder temperature. But it wasn't a big issue. I suppose if I told the hotel staff they could do something about it but I am not sure.

The hotel is an excellent location, super close to the Matsuyama Station (about 15-16 min walk). The hotel staff were kind and helpful and the room was really spacious and comfortable. The pillows were super comfortable and the WiFi was quite fast as well.

Stayed in February 2023

Well the staff that checked me in better sharpen up on his customer service skills,was very slow and his tone of voice was just not welcoming and friendly at all!!Maybe being polite in Japan is putting on a serious face I don't know but that was not welcoming at all

The food was great. Even though it's a long walk away from the city center it's quiet and peaceful if you prefer a place outside of the city.

Stayed in January 2023

Confusing information about smoking (I speak Japanese a bit but couldn't understand) . Couldn't change the aircon temperature.

Smoking in the room, 24 hour laundry, smart modern style, openable window

Stayed in November 2022

Take a few minutes to the station, prefer to be near a 1-2 minute walk.

Mountain view right near to Matsuyama Castle! Great experience to be here in the hotel for its convenience.

Stayed in November 2021

Mold

The bed was very comfortable and the bathroom was functional.

Stayed in April 2024

We were pleased to find all the usual business hotel facilities close enough to public transport to walk to both bus and train. There was a good supermarket nearby and the Castle is an easy walk as well. The microwave on the second floor was handy. There was a washing machine & drier there as well. Both looked clean and well cared for. We found the bathroom, the usual model for business hotels, to be OK but wondered how anyone with reduced mobility would cope with the step up.

Stayed in March 2024

The entire building reaked of cigarettes after 12 hours of airing out the room the smell was still over powering. Someone else was smoking in their room and the smoke came through the ventilation.

The view from the room was actually rather nice and the location was moderately convenient.

Stayed in March 2024

Hotel is right beside Matsuyama Castle, but it is a 15min walk to the station, and an even further walk from the main city area.

The service was good. Room was clean.

Stayed in March 2024

My stay was great - the room was small yet comfortable and well appointed, the reception is 24 hours which allows for late arrivals, and there is a convenience store and Matsuyama Castle park right across the street. I would stay here again.

Stayed in December 2023

i like the location of this hotel, just infront of the matsuyama castle and park, and its just 7-8mins of walk to the train station, there is a convenience store nearby just infront of the hotel. i like the staff they are accomodating even the cleaning staff.. we love our stay in this hotel..

Stayed in January 2024