Was here for an exhibition. It was in close proximity to Makuhari Messe, and the path there is sheltered from the hotel to the venue, and we did not get wet on the rainy days.

Stayed in September 2023

No swimming pool

Stayed in September 2023

None

Easy check-in easy checkout love it.

Stayed in September 2023

It was very dirty under the beds with items left behind from previous gifts. The bathroom sink/shower combination is unusual. Need a larger laundry facility for size of hotel.

Nice location. Laundry facility available. Good value.

Stayed in September 2023

No

Good view

Stayed in September 2023

Very soft bed, making my back painful during sleep.

Good to & from Narita airport by bus, train. Good breakfast buffet. Good to jog around the park and sea shore. Good public bath to recover from tire work.

Stayed in September 2023

few minutes walk from the conference center and a train station well connected to Tokyo.

Stayed in August 2023

Use of the swimming pool costs extra which is bizarre. The shower/sink exchange in the bathroom was archaic and the worst I’ve seen in all Japan.

Huge resort with a nice spa in a good location.

Stayed in September 2023

Room is a bit small. Bath tub is a bit small, unable to fully stretch legs.

Bed is comfy. Onsen is a welcome. Close location to event space.

Stayed in September 2023

The hotel should have more washing machines, they all seemed to be in use everytime I checked, but eventually after some waiting was able to wash my laundry. The bathroom light stopped working on the second day of my stay, but somehow fixed itself later that evening. One thing that wasn't the hotel's fault was some guests talking loudly in the hallway late at night which was somewhat annoying.

Stayed here while attending an event at Makuhari Messe. The hotel location for that purpose is excellent, only a few minutes on foot to the convention centre. For general sightseeing not so good as it's located outside Tokyo and about 10-15 minute walk from the nearest station. The staff was super polite and having in-hotel restaurants and convenience store is a very good thing to have. Room was clean and exactly what you'd expect from an APA hotel.

Stayed in September 2023

The price was abnormally high for just one night of my stay which brought the cost up significantly. The laundry services worked fine, but were almost always in use by other guests, so expansion of those services in the future would be nice.

Location is directly opposite Makuhari Messe and it was chosen for that reason. I use the same hotel whenever I want to walk to and from an event multiple times in the same day. The actual rooms are more spacious than the average APA hotel as well.

Stayed in September 2023

Twin room is too small space for two luggage and people.

Location

Stayed in August 2023

The staffs are very helpful and accomodating. Nice hotel , very convenient . Near shopping area and train station.

Stayed in August 2023

You have to pay between ¥2500 -¥3000 to use the pool. Additional ¥500 if you want a sun lounge. Room.very small. 2 people, 2 suitcases, we were stepping over things on the floor, had to place bags on bed when not sleeping to be able to walk out

Location to Makuhari Messe, 24 hr Lawson, microwaves available, public baths, Swimming pool. Shuttle bus in the AM to station. Very close to Zozo stadium. Great Pizza restaurant on site, Momo's

Stayed in September 2023

Staff were unhelpful

Great location for the baseball stadium

Stayed in August 2023

The shower curtain had a weird smell. Visible dust on the headboard of the bed. Water in the kettle from previous guest stay. There was this squeaky sound when I opened the wardrobe door.

Easy access to public transportation. Food courts nearby. A convenience store and a pharmacy within the hotel made shopping easier. I stayed on the 36th floor facing the beach with a fantastic view. The staff were very friendly.

Stayed in August 2023

The pillows were not confortable. I missed a thin blancket, as the thick nordic blancket was too much for summer time.

Stayed in August 2023

For such a tall build the number of elevators is too small. You may wait for a long time for the elevators. My experience in the breakfast restaurant is awful. In the first day, I was refused to enter because I wore yukata, but yukata is provided by the hotel and you see people wear it in every corner of the hotel. On another day, I sit at a table with four seats. One of the seats is occupied by a Japanese by using the board (not in person) so I sit at the diagonal seat. At busy hours in the morning, there are few empty seats in the restaurant. The funny thing is that the Japanese lady came and complained to the waiter that she occupied the table first (she only occupied one seat and she is alone) and then the waiter came to me and asked me to leave impolitely.

The location and view are nice!

Stayed in August 2023

Restaurants of the hotel are way more expensive that most of the ones in 5-10 minutes walking distance. Room very small but this is standard in Japan.

Stuff, cleanliness, access from Narita airport. (Door to door cheap public bus)

Stayed in August 2023

No

Good spa

Stayed in August 2023

There was mold growing on the bathtub walls, and though we stayed for six days, it seemed to miss the staff's attention. In addition, it looked like the aircon was dirty and the walls next to the windows were dusty, so my friend kept sneezing every morning and had to blow her nose a lot. It would make the next stay much more pleasant to have these things taken care of. Thank you!

The location and the hotel's facilities were very beautiful, and it was nice that there was a convenience store located inside the hotel itself. The aircon was also cold and strong, exactly what we need during the summer. It was also nice to have self-check-in and check-out when the lines were long. Thank you!

Stayed in August 2023

It’s not to do with the hotel. Because of the location the hotel is, it gets busy when the baseball match is on. Loads of people come and stay after the match in the night, also people who visited Tokyo Disney land come and stay. While I was staying there, I had to make a queue to get on the lift and the queue was long. Also the check out time at 10 am is the same.

good location and the good price. The public bath was great! The staff were nice and we enjoyed our stay.

Stayed in August 2023

The rooms are too small to place a suitcase on the floor without having to step over it. For some reason, the desk is designed to partially extend into the already narrow corridor which is rather inconvenient.

I liked the cleanliness of the hotel. The minimarkets in the hotel complex are very useful and the onsen is great. There are numerous restaurants and a large outlet nearby.

Stayed in July 2023

The room was small, but I think it is very typical of most hotels in Japan.

The room was very clean and we had a very nice view, the breakfast is very rich and has many choices.

Stayed in July 2023

Conveniently located, close to public transportation, restaurants and walking paths. Also, great facilities with lots of convenient restaurants and shops.

Stayed in August 2023