The hotel was huge like a small town, so zero ambience Sometimes there were queues to get tinto the lift to get back to our floor The room was VERY small It would hsve been goid if the windows opened a tiny bit,for some natural air.truly a little box in the sky. 9 nights way too long 1, 2, 3 nights ok.

The bath area very nice

Stayed in June 2024

Very small room even though we paid more for a high floor double. Airport like check in process.

The view was nice.

Stayed in June 2024

Quite small room

Clean and good facilities

Stayed in May 2024

Too crowded

It is a huge hotel with a lot of check in desks (manned and automated). There was a conference in the week when we lived and the check in line was huge. Same with bag storage on check out. I think they ran out of space for bag storage. The breakfast buffet was huge. It had a plethora of options. Apart from continental, they had different Asian cuisines. All of their food was delicious. The subway station is very close to the hotel. The restaurant on the top floor had great views and vegan options.

Stayed in May 2024

firm pillow and soft pillow are provided

Stayed in May 2024

The TV was so big and so close to the bed.

Amazing location, facilities on site, and splendid view! It is within walking distance from the Red Brick Warehouse and Bashamichi station. There are 2 Family Mart stores inside and they are open 24 hours.

Stayed in May 2024

All was excellent

The hotel was perfectly situated with amazing views of the river and harbour Very central to a train station and shopping Restaurants at the hotel were excellent although I missed the buffet Staff were very helpful and friendly

Stayed in May 2024

Everything was great!

Stunning views. Great location for sight seeing APA provides best value accommodation

Stayed in May 2024

Nothing

The view of the harbour was amazing and the place is clean and quiet. The hotel staff work efficiently and are always ready to support. The location of the hotel is unbeatable.

Stayed in May 2024

The view of Yokohama Bay was incredible. Such an incredible city!

Stayed in March 2024

Check out time is too early 10am

Overall hotel is comfort, clean and well-equipped. I got the room facing to the bay and giant wheel, that’s impressive.

Stayed in May 2024

Hotel facilities and the location nearby many tourist spots.

Stayed in May 2024

The room is small, and if you have luggage, there may not be much space to move around. Similarly, the bathroom is also quite small.

The room and the common areas are very clean, and the staff is nice and helpful. The check-in and checkout processes are very smooth and automated. There is complimentary luggage storage on the day of checkout. Housekeeping can be requested, but by default, they leave a bag of clean towels and other necessities (coffee and paper cups, etc) every morning. There is mandatory housekeeping every third day from check-in. The water from the sink is drinkable, and two bottles of water are provided when checked in. The bed is comfortable, and I had an upper-floor room with a good city view. There are restaurants in the building and many nearby. There is a FamilyMart very close by, which is very convenient for getting things needed. The subway station is nearby, and it is in a very safe neighborhood.

Stayed in May 2024

While I expected small rooms, they were a bit stuffy. Windows are closed with no handle available. It could be great for a single traveler, but two people need more air. I wish you could open windows.

There are two small supermarkets at the property, a simple cafe, and a good breakfast. The location is close to metro and wihtin 15 minutes walking distance from the yokohama conference center. Overall, a great value.

Stayed in May 2024

Our room was very small. The bathroom was way too small. The room size was about 2/3 of a cruise cabin room.

The location was great. The staff was very nice.

Stayed in May 2024

The hotel didn't have an American plug adapter for my laptop.I sat in the hallway to conduct a short business meeting.

Location, we've stayed in Yokohama before, and we love the Bay area. It was our first time trying APA. The room was small but perfect for my daughter and I. Beds were comfy and convenient to everything, which made it that much better.

Stayed in March 2024

The size of the room is too small even for one person, which may be the main drawback with all APA hotels. There is little space on the floor to lay open my large suitcase on. Because the window is locked for a security reason, the air in the room gets stuffy and even too warm, even at the help of the built-in air-conditioner on the ceiling and the air-purifier which had to be left on running all night.

The location, the atomosphere of the hotel and the view of the Minato-Mirai through my bedroom window was excellent, much better than I had expected. The room was kept immaculate, and the beddings were freshly made and clean. The hotel also provides a free pyjama & slippers, basic amnities in the bathroom, which I found was very convenient. The extra space below the elevated bed for storing luggages was a clever idea.

Stayed in April 2024

check in time inflexible and room is small.

Location is good.

Stayed in April 2024

This place is supposed to be a location specific place and even though I payed for the room with view, the room I got was on the different side of the building. The room was very very small as well. Staff was a bit rude which I thought was a bit odd for Japan. They would give me a receipt since I booked online however I got receipt from all other hotels which I booked online.

The location.

Stayed in May 2024

The rooms were very small .

They had a spa.. I didn't have time to try it though :(

Stayed in May 2024

I expected better knowledge of English from staff.

Location, service, spa were amazing.

Stayed in April 2024

The entrance to the hotel reminded me of a casino, bright, crowded and overwhelming. The room reminded me of a cruise ship sized room, compact, not possible to have any luggage in anywhere but under the bed. Need to be "creative" to pack and unpack with an open luggage as the room was really small.

The location was great as it was near many sights, train, shopping and food areas. Able to get to Yokohama in a few stops with the subway nearby by walking. The view from the higher floor was great! Comes with a bathtub to be able to soak in daily, so that was a plus.

Stayed in May 2024

Lovely view, comfy room, great facilities. A little on the smaller side for us (my fiancé is 6”2) but a really enjoyable stay nonetheless!

Stayed in May 2024

The rooms had too many things, very cluttered already so if you have your own things it gets very cluttered already. The rooms lacked a bit ventilation felt a bit suffocating at least during bed time hours

I liked the convenience the hotel provides

Stayed in May 2024