Nothing

Location, amenities , service

Stayed in May 2024

Single pillow which was completely flat. Compared to other hotels during my Tohoku trip, this hotel was the most expensive but among the least impressive. Perhaps it's a mixture of being in Sendai, relatively late booking, and the Sakura season. Check-in was slow because the machine was unable to read my passport. Curtains did not block sunlight.

Location was great - the hotel was at next to the northern tip of the train station, though the station building is quite big, so it still took about 10 minutes from the hotel to a train platform. Breakfast was acceptable in terms of Muslim-friendliness - salad, some omelette for protein (better than nothing), bread, and zunda mochi. Check-out was fast.

Stayed in April 2024

Crowded elevator. They provide fresh towels everyday but not more water or coffee.

Excellent location, next to Sendai Station. Quick checki-in and checkout procedures. Nice availability to keep our bags after checking out and before we were leaving Sendai. Breakfast was really good at the restaurant.

Stayed in April 2024

Heard noises from the road or the sound of trains running during the night, for rooms on not very high floors But not to the point of affecting sleep.

The rooms are convenient and clean, and have a connection from the station to the hotel.

Stayed in April 2024

Heard noises from the road or the sound of trains running during the night, for rooms on not very high floors But not to the point of affecting sleep.

The rooms are convenient and clean, and have a connection from the station to the hotel.

Stayed in April 2024

The price of breakfast is at the high side.

Location is good.

Stayed in April 2024

Near to shopping street and restaurants. The park is within walking distance

Stayed in April 2024

Space was very tight. Very difficult to get to the other side of the double bed without climbing over the other person.

Great location. Very near the JR Sendai station.

Stayed in April 2024

The pillow is too thin

Location is good

Stayed in April 2024

There is a compulsory make-up room every 3 days which isn't bad but it would be nice to reject.

Simple room for one. Clean, tidy, great location.

Stayed in January 2024

Nothing

Excellent location. Price is very reasonable

Stayed in February 2024

Immaculately clean hotel with small but perfect rooms within a short walk of the train station.

Stayed in February 2024

Nil

Very near to the airport. Clean Wen as usual Apa hotel good standard of service

Stayed in February 2024

The location, at first day we have to find the way to go to the hotel because we don’t know the link between the station to the hotel. It is better if there are the logo of hotel on the way from Sendai Station

The cleanliness

Stayed in December 2023

The rooms are spacious, comfortable and fully equipped for use in the rooms. Clean. Convenient transportation because it is in the city center, close to Sendai Station.

Stayed in December 2023

Very small room

The location

Stayed in January 2024

Check in time was very long. Almost 30 mins.

Entirely sheltered walkway from Sendai station! If you walk through S-Pal I and II after turning right from the train gates, you'll get on a walkway that links directly to the 2nd floor of APA hotel. It was a godsend on a rainy day.

Stayed in January 2024

The only thing we noticed is that the air conditioner is set to the heater only, they should still be given the option if they want cooler temperatures or warm because our room was quite warm when we stayed there.

Stayed in January 2024

size of room is so small.

Great location & new hotel

Stayed in December 2023

Rooms were super small, but that seems to be the average for Japan. Pillows were terrible.

Great modern hotel. Clean and awesome location, right next to train station.

Stayed in December 2023

The dust box in our bathroom was not cleaned out from the prior guests.

The friendliness of the staff!

Stayed in December 2023

REALLY SMALL. The size is okay-ish if you're alone, but as couple, it's really crampled. Even more if you have a medium/large luggage (you have too open it on the bed, otherwise the other person can't even walk through the room anymore). It's like only 8m2 of space free to roam in the room. The staff doesn't understand English well. The difference from their suntuous reception vs how the room looks like is pretty misleading (not so much a bad thing, more like a sad joke when you realize it over there).

Not from the station and had some nice restaurants close by (bonus points for Wendy's when you're exhausted from your trip/day). Clean. Multiple entrances. The huge signal with their name outside the building makes it easy to spot it, especially if you're looking for it from the station.

Stayed in October 2023

The location. It is close to the station, but it actually takes sometime to go to the entrance of railway and subways. I’d recommend hotels at the other side of the station if one uses public transportation a lot.

Facility and comfort

Stayed in October 2023

Small but comfortable, tidy room in the perfect location. Great as a base for exploring the area. The breakfast was very nice.

Stayed in November 2023