Expensive, no staff available

Location, size of the room

Stayed in September 2023

The bed was very uncomfortable but the amenities and location make up for the bed.

The property is located close to the beach and easy access to the train station.

Stayed in September 2023

when we arrived at the place, I was a bit disappointed to see a lot of dust on the floor, hair scattered especially in the toilet area… and when I try to put my things on the table, I was surprised that there were food stain marks which has not yet been wipe or clean… due to covid i'm a little worried about hygiene..

Great access to Train Station.. Local trains and Romance Car (Special Express) , lots of restaurant nearby and Convenient Stores..

Stayed in January 2023

I have stayed at other locations in this area that were more value for money spent. I guess you pay for the location but it was a bit steep I thought for the facilities in the room.

The location was absolutely wonderful! Could easily walk around the area and really enjoyed the close access to everything.

Stayed in September 2022

Receive additional Jpn 5500 when I transfer payment (but not wrote in the payment description before I decided to book this room !!!!!!!!!!) No answer when i arrive for over 40 minutes Need me to input everything including passport scanning ( you can request before people decided to book hotel , but i dont see you wrote any precription / explanation on the booking.com )

Clean and 100% good for family who stay for cooking and cleaning

Stayed in April 2024

First, the adds photo and real room is not match. I booking a room have 2 x double bet photo, but I got a room with only 1 double bet and 1 sopha bet. 2nd, the room is not cleared. A lot of dusty in room; yellow stains on towel and bed.

I like how they let me free, no reception or staff. It's all feel free for who don't like other's eyes.

Stayed in August 2023

cleaning fee is almost just as much as the rate of the room

it’s very chic and the location is very convenient to restaurants and shoppings.

Stayed in June 2023

Once we looked at our bed it became clear that the bedding was NOT changed and still the old bedding from the guest before! It did not even closely smell like it was washed and there were several stains and one smelled strongly like feces. It was extremely disgusting. We contacted the owner and they said there was fresh bedding in the closet. However, that bedding was obviously used as well as it also had stains and did not smell washed at all. We did not get any fresh bedding that night because „everything was booked“. I think when you are conducting such an establishment it is your responsibility to deliver fresh linen in such a situation and not let your guests sleep in feces-stained bedding. However, the person in charge did not offer any help that night, which was extremely disappointing. It was a VERY unpleasant and disgusting night.

Initially, the room looked very nice and like it has everything you need.

Stayed in May 2023

Firstly, we booked 2 rooms while when we arrived, we only saw one key. We hAD to make a phone call at midnight to ask for another room. Secondly, the room was not clean enough, there are used chopsticks left in the fridge and use towels in the wardrobe. Bad experience

Stayed in June 2023

No parking available except for paid parking. It’s hard to find the location. There’s no toothbrush or any personal hygiene. the price is too expensive in that location the road is very difficult to drive. We won’t be coming back

Cleanliness

Stayed in April 2023

The listing mentioned "24 hour desk", but there was nobody. We needed to communicate by email since we do not speak Japanese, and it took a while to get replies. To be fair to the host, they did provide all the requested information, but communications could have been clearer for both issues (key pickup and turning on hot water). I also think hot water should be turned on by default in advance of the guest's arrival.

Stayed in April 2023

it was perfect

nice room

Stayed in November 2022

although it is great , it can be a little noisy because of thin walls.

it is a great location and the property it self is really nice.

Stayed in November 2022

Expensive cleaning fee for only staying one night (nearly as much as one night rental fee). Charge for early checkin when the room was available and ready.

Excellent location, close to Enoshima island, the beach, and the train station. Comfortable beds, clean apartment, rooftop terrace. Easy to check in and responsive communication. Allowed us to drop our bags off before check-in.

Stayed in November 2022

It is said it offers 'a landmark view' but there is no view at all. In addition the description suggests the terrace is attached to the room but it seems to be a shared area on another floor.

All the information and communication with the company was fantastic. It was super-easy to find the place and get settled in, which was exactly what we wanted.

Stayed in August 2022

Not enough light at the rooftop Not enough towels provided

Good location, great rooftop bbq Clean room and comfortable beds. Great location near Katase-Enoshima station, near convenient stores and the beach. 10+ minutes walk to the nearest supermarket to buy BBQ items though. We enjoyed the rooftop BBQ a lot.

Stayed in May 2022

the location is very accessible..the room is nice and the bed is comfy..

Stayed in December 2021

I forgot Japanese double beds are smaller than US double beds.

Very clean and great location. Communicative staff.

Stayed in December 2021

Limited toilet paper, would suggest at least 2 rolls for one night stay if possible. Thank you

Not applicable

Stayed in October 2021

There are no comments available for this review

Stayed in June 2022

There are no comments available for this review

Stayed in September 2021

There are no comments available for this review

Stayed in March 2024

There are no comments available for this review

Stayed in July 2023

There are no comments available for this review

Stayed in July 2023