It would be nice if there is drinking machine in the hotspring so that we can have get enough hydration.

Room is spacious and clean with sea view. The breakfast and dinner is delicious. Staff is nice and helpful. Near JR station.

Stayed in April 2024

The staffs are very enthusiasm. They will try to help taking pictures after the tenant check out

Stayed in April 2024

The hotel entrance sits on a slope and visitors especially the elderly will have a hard time carrying their luggage up and down the slope More improvement to the property like lighting in evening, cleanliness can be better. The quality of breakfast would be far more enjoyable with a conscious change in variety of dishes

The employees from front desk and restaurant were extremely helpful and polite. A special mention to Yoshida, Takiguchi, Paku, Daisuke, Aung, Saroj and Ume

Stayed in March 2024

Food served not quality, just passable…

Nice onsen

Stayed in December 2023

The hotel itself was a little dated, but well kept

Close to train station, great sea view!

Stayed in October 2023

Dinner was disappointing--not the freshest; lack of explanation of dishes (needed to use Google Translate); yukata choices were poor, even the paid ones (500 yen rental). We paid extra for a private onsen experience (around 7,500 yen if my memory serves me right) which was not inexpensive. Very disappointed since the temperature of the water in the huge wooden bathtub was a little more than lukewarm--could hardly call it "onsen" temperature!!! Two free drinks-one soda and one local beer; would have been nice to give us a third one given there were three of us.

Proximity to Atami Station; spacious room (but we paid for the luxury room with view of the beach); large rooftop area for watching fireworks; great veiw of the beach and sea indeed; nice welcoming snacks and tea bags.

Stayed in July 2023

it would be better if the room have more hanger for clothes etc

the location is super convenient as it is just about 3 minutes walk from Amita train station, and it is easy to walk around town and the beach. Their staff are very helpful and friendly, the breakfast were good and private onsen inside the room overseeing the beach and town were fantastic!

Stayed in May 2023

Slope before hotel.

Staff are nice. Onsen in room.

Stayed in April 2023

Nil

The meals were superb. I like that the staff drove the rental car to the carpark that is besides the ryokan.

Stayed in March 2023

We are now experiencing being elderly and would have appreciated help carrying our luggage up the stairs.

Restaurant staffers were so friendly, meals were excellent. Enjoyed wearing yukata. The various prints/colors were eye-appealing. Receptionists were kind.

Stayed in February 2023

people live around the hotel may be able to see us soaking in open air bath naked

close to train station. great food.

Stayed in March 2023

Room is a-bit small.

Great location, Within walking distance from Atami station. Staff professional, cheerful and helpful. Good onsen. Food is delicious and generous portion.

Stayed in February 2023

Our room was a bit old style and everything feels low.. But overall clean and well maintained.

The view from our room was wonderful. Two types of Onsen was clean and good, too. Location is great for shopping and access to the station.

Stayed in January 2023

The family style room was great but had little ants around the refrigerator area. There wasn't that many but can tell they were coming from somewhere. Other than that, the experience was great.

Getting to the Ryokan was very close to the JR Atami station. Google map direction showed different, so make sure you know where the ryokan is before getting there. We decided to reserve the family room which had the private onsen right outside. The 1 year old toddler loved that onsen and it wasn't too hot for him. If you have little ones, I recommend getting the large family room with the private onsen. The area where you eat dinner and breakfast is not in your room, but in a different private area which was really delicious. We will definitely come back if we stop in Atami.

Stayed in December 2022

The only thing was I asked for additional pillows upon arrival, and that was not delivered. When I asked again in the evening, the staff gave me a pillow meant to be for the baby crib and informed me that no additional pillow is available.

The room has a stunning view, spacious and comfortble. Love the in room onsend facility. Staff were just wonderful, very attentive and catered well to our needs.

Stayed in December 2022

helpful staff, great Kaiseki dinner

Stayed in October 2022

The proximity to the train station. The location, the view overlooking the bay w the castle. The service was impeccable, and food was amazing.

Stayed in November 2022

The food was excellent! The staff was helpful and friendly.

Stayed in July 2022

Refused to give us a complimentary late check out by ha;lf an hour !

Horrible Expirience !No No professional staff to do the check in. No Dinner even if you wish to pay and eat. No restaurant or cafe. Refused to give us a complimentary late check out by ha;lf an hour ! i will never recomend this hotel to any of my friends and relatives visiting Japan

Stayed in April 2024

If you're not getting dropped off by car, you'll have to brace yourself for some steep inclines before arriving, but I'm honestly nitpicking at this point :)

Everything was perfect. From the room, to the view, as well as the delicious food, the beautiful onsen and very welcoming staff. An amazing (not so hidden) gem in Atami!

Stayed in July 2023

it was just perfect for us - low key and warm; not fancy, but delightful and relaxing

amazing views, friendly staff, not crowded Onsen (we stayed a Friday night, it seems busier the next day), walking distance to the Atami station and right next to a charming strip of shops and restaurants, amazing meals in a private room, option of western or Japanese rooms (we chose one of each for our family of four) and everyone was happy! in the morning we walked to the beach and grabbed snacks at the convenience store. a wonderful atmosphere all around. we took the train from Atami down the coast to Jogasaki Kaigan (about 50 min) and walked 20 min to the lighthouse and suspension bridges - stunning!!!

Stayed in May 2023

Just minor nitpicks: the building substance is a tad old, and it shows in the corridors and halls. The rooms themselves are completely fine, though. Also, the restaurant is a bit inconveniently located in the annex.

There's hardly a Ryokan in Atami that is more conveniently located. Roll out of the train station, pass through the shopping arcade, and there you are. It's quite big, but their customer service is above average even on the (lofty) Ryokan scale. The food is--of course--gorgeous. In fact, if you can manage, book some seafood extras, since Atami has some of the finest fish in Japan available. Don't miss it. If you are bashful and worry about the Onsen-typical naked bathing (or if you want to bathe together as a couple), book a room with a private hot spring water bathtub. It works great, and you can enjoy the ocean view while soaking in the hot water. Just remember to start filling it early, it will take an hour or so until it's full.

Stayed in April 2023

The water pressure for the shower head was a bit weak.

The staff service, location, and value.

Stayed in April 2023

The establishment is old which is within my expectation. But I did not expect the foul smell in toilet/bathroom. I believe it is from the sewage pipes.

Dinner was good. Breakfast was a bit disappointing.

Stayed in April 2023