We loved how close it was to everything and the place was so clean! The staff were very friendly and accommodating. Special thanks to Ray Kishimoto in reception, he was very helpful and kind. We felt very safe and comfortable in the hotel. A plus would be the free water and coffee everyday in reception.

Stayed in May 2024

It would have been nice to have a washer and dryer onsite but not really a big problem as one was close by.

It was in a reasonable walking distance to the station. The road was a narrow local road with other small hotels. It had some small local businesses close by. It was a clean, quiet, reasonably priced, modern and comfortable room. If I was in Kyoto again it would be my first choice. We got a room with 4 single beds which is great for a family. The staff was very good and helpful. They stored our bags before check in and after we checked out. Probably our favorite hotel out of 8 during our long Japan trip. There is not a washer on the premises but there is a local commercial one about a 5 minute walk away. The instructions are a bit confusing as they are in Japanese and don't translate well. I would recommend that you search for a video or ask the desk and they could help. They have manuals in English in the rooms and a binder with local restaurants with English menus.

Stayed in May 2024

Nothing!!!

Everything about hotel bell! So clean, staff were so friendly, good amenities, great location, and the room was incredible! Very sizable for such a good location, normally in Japan you compromise on size or location, but this place had both!

Stayed in April 2024

There was nothing to complain about the service of Hotel Bell Kyoto.

The location is super convenient. You can either take the Karasuma Line (subway) to Gojo Station or the City Bus, then walk 5 minutes to the hotel. If you'd like to walk from Kyoto Station then it's around 15 minutes walking down Higashimotoin Street. The staffs were friendly and helpful. We brought our luggage to the hotel before check-in and left to wander around Kyoto. By the time we came back all our luggage had already been brought to our room, which was incredibly spacious and clean. We forgot to bring our adapter because the plugs in Japan were different from the ones at home, but luckily the staffs lent us the adapter along with other amenities like an iron for a really comfortable stay.

Stayed in May 2024

The room was a bit small Not much space for luggage etc.. Otherwise its a decent room

The staff was the best part. They were so sweet and very helpful. The room was clean and just a 5 min walk from the station and not far from beautiful temple and shopping district

Stayed in May 2024

The fully furnished room as well as the nice front desk receptionists.

Stayed in May 2024

Room is cleaned only once during 5 nights stay.

Very helpful staff, good location not too far from Kyoto station and shopping centre.

Stayed in May 2024

Tucked away (but not to far) little hotel. We had a great stay and the staff were so accommodating and nice! It was our honeymoon and they even decorated our room as a sweet surprise! The nespresso machine was also a bonus!

Stayed in May 2024

The setting space next to the desk was very elegent and we wanted to sit there for a bit for tea after dest hours. We couldn't find a light switch to turn it on, so we ended up not doing that. Still a nice stay, though.

The staff was lovely, and having amenities available after the desk's operating hours, was great.

Stayed in May 2024

Very friendly staff, great location, rooms were great, amazing bathroom for Japan

Stayed in May 2024

There was nothing I didn't like about this hotel.

The hotel was a nice and contemporary. The staff was very friendly and helpful. I was able to leave my luggage at the front until I my room was ready. They delivered my luggage once the room was ready. The room was clean and comfortable.

Stayed in April 2024

The couple working at the front desk were so lovely, they made sure we felt very welcome. The room was perfect for 2 people, we mostly used the room for sleeping and getting freshened up, but not spending alot of time in the room for leisure since it is small. Loved the bathroom and shower amenities, no need to bring the usual body/hair wash products. Room was cozy and warm for the Kyoto winter. Reception had a beautiful vibe with a coffee machine and all the essentials. Location was great, on a quiet street but close to Family Mart, restaurants, about a 10 min walk to Kyoto station. Had a great time here and had no complaints! Great value for money

Stayed in January 2024

The rooms join the bathroom so there's frosted windows. Missed the natural light so it made the room a bit dingy but we didn't spend much time there. The pillows could do with updating for comfort. Half fluffy, half rice.

Lovely staff and good location to access all the main sites. It was nice staying in a quieter area away from the madness while still being accessible to the train station (10 mins walk) or bus stop round the corner. The room was comfortable and the little extras like amenities, free tea and coffee, water and ice were a good addition. The restaurants nearby are all very pricey so just keep this in mind when booking. The food courts near to the station however have lots of good cheap options.

Stayed in March 2024

Nothing, everything was perfect!

The location is perfect, just a few minutes away from Kyoto Station. The staff was very welcoming and friendly. The room was super clean and we appreciated it was warm when we arrived since it was a cold day in Kyoto. They allowed us to store our luggage because we checked in early in the morning. Later, when we came to the hotel, our luggage was already waiting for us in the room.

Stayed in March 2024

Nothing to complain about. =) loved it! But it would have been better if the room was a little bigger for larger luggages.

The location was convenient to get around many touristic spots, cafes and stores. It also has a train station nearby and the main Kyoto station is about 12minutes away by walk.

Stayed in March 2024

Nothing, everything was perfect

Excellent excellent hotel. The facilities were clean, staff was wonderful. This was the best of the 4 hotels I booked during my trip in Japan. It was close to the main station as well as many other bus and subway stations. In a perfect part of town. Beds were comfy, the room had a lot of natural light, and a large bathroom - something which is quite rare in Japan it seems

Stayed in March 2024

Nothing.

Thank you to the gentlemen with glasses who help us checking in ( we apologise, we didn't get his name ) and politely explained everything to us. We have a wonderful stay in the hotel bell kyoto and in kyoto. Thank you again to all the staff.

Stayed in February 2024

Good quiet location, excellent free coffe machine

Stayed in November 2023

I understand everywhere in japan the check-in is very late and check-out is very early. But we went there in low season where there was barely any guests. It was soooo cold outside. I wish they would let us check out late or check-in early in this freezing weather.

Very clean and comfortable.

Stayed in January 2024

I like to have a bath to relax in and ease aching muscles. Also I like a window I can see out of .

It was clean and new . The staff were very friendly and helpful . There was a free coffee .

Stayed in January 2024

Nothing

We had a great stay at the hotel, The hotel staff is very polite and helpful, the room was clean, and all amenities were available.

Stayed in December 2023

The only thing was not too much space around the bed but other than that, perfect and great value.

Great staff and lots of considerate touches. Beautiful modern facilities. Loved the coffee.

Stayed in January 2024

Nothing

Nice staff, facilities, good location

Stayed in December 2023

Slightly tough to find but no big deal with Google maps. Some may prefer closer to station but easy walk. 10-15mins from Kyoto station/tower. Rooms slightly tight but beds elevated for easy storage

Clean n modern. Exceptional condition. Value for money. Free coffee machine is awesome. Family mart 4 min walk

Stayed in December 2023