222-0033 Kanagawa, Yokohama, Kohoku-ku, Shin-Yokohama 2-2-11, Japan
#30 of 143 hotels in Yokohama
Guests' ChoiceBased on 238 hotel reviews
8.3Cleanliness
8.8
Comfort
8.8
Location
8.2
Facilities
8.6
Staff
8.6
Value for money
8.5
Free WiFi
8.6
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End of dialog contentReviewed: 18 September 2023
Dale
United StatesNo complaints
Very good value Close to station and the Ramen Museum Pleasant staff
Stayed in September 2023
Reviewed: 18 August 2023
Kyoko
MalaysiaReasonable price for 1night stay. Close to Shinkansen Shin Yokohama Station.
Stayed in August 2023
Reviewed: 6 August 2023
Emil
GermanyClose to the Shin-Yokohama shinkansen station and the facilities were perfect for a family.
Stayed in August 2023
Reviewed: 20 July 2023
Mauro
BrazilThe hotel staff shows clear service driven attitude towards guests.
Stayed in July 2023
Reviewed: 13 July 2023
Ana
Japan1. They didn't have complimentary water bottles.
1. Location was very convenient. Just a few minutes walk from Shin-Yokohama Station. 2. Staff were very friendly and accommodating. It was easy to communicate with them in both English and Japanese. They even accommodated our request to have an Amazon package delivered to the front desk. 3. We booked a room with 3 beds and it wasn't crowded at all. Also, we had everything we needed in the rooms.
Stayed in July 2023
Reviewed: 9 July 2023
Naomi
JapanVery convenient location close to Shin-Yokohama station and lots of convenience stores and restaurants nearby. Very comfortable stay.
Stayed in July 2023
Reviewed: 3 July 2023
Miho
United StatesLaundry was taken away even I was late for a few minutes ( elevator traveling time) for a pick up. The staff insisted me to wait in front of the laundry machine to prevent nobody removes it and push freshly dried garments into a garbage bag.
Stayed in June 2023
Reviewed: 23 June 2023
Billy
SingaporeVery conveniently located. Less than 10mins walk to the train station and lots of convenience stores surrounding the hotel. Friendly hotel staff as well. Room was spacious and comfortable to stay in
Stayed in May 2023
Reviewed: 4 June 2023
Frank
JapanSize of the room: Not suitable for two person with luggage
Quiet and very clean room, helpful and friendly staff
Stayed in May 2023
Reviewed: 16 May 2023
Alwaystravel
AustraliaThe location is not very close to the Shin Yokohama station. You need to walk for a bit to reach that.
The twin room is big. You can manage to open a large size luggage fully on the ground. There is a long and wide table for you to use, which adds lots of value to the stay. There are many sockets for you to use, which is superb!
Stayed in April 2023
Reviewed: 11 May 2023
Ann
United StatesI ran out of time to have Japan Rail FedEx my Japan Rail passes so I had to send them to a Japanese address and I chose the hotel aft asking them. Without asking they communicated with me several times and also when they arrived. Service above and beyond what I expected… thank you. and the location couldn’t have been better.
Stayed in May 2023
Reviewed: 29 April 2023
Camila
United StatesN/A
Great location, great service, room was comfy.
Stayed in April 2023
Reviewed: 28 April 2023
Leng
Malaysianone
warm hospitality of your employees
Stayed in April 2023
Reviewed: 24 April 2023
Richard
PhilippinesFriendly staff. Great location. Moderately close to train station
Stayed in April 2023
Reviewed: 16 April 2023
Kimi
United StatesThe room was very clean. I stayed for 2 nights and chose not to get the cleaning service, but the hotel staff still left me a bag with a new set of towels for the second day. Also it was raining when I arrived and had no umbrella, and the staff let me borrow one for the duration of my stay.
Stayed in March 2023
Reviewed: 9 April 2023
Jolty
United StatesLiked everything.
It was very convenient for our purpose and the staff was really nice. We liked everything. The laundry machines were really easy and convenient to use.
Stayed in April 2023
Reviewed: 26 March 2023
Maria
United StatesFirst hotel experience in Japan, and it was great!
Stayed in March 2023
Reviewed: 18 March 2023
Wai
Canadanothing
very clean and polite staff
Stayed in March 2023
Reviewed: 12 March 2023
Rizalyn
Philippinescleanliness
Stayed in March 2023
Reviewed: 10 October 2022
Jennifer
Japanperfect location for what we were doing. walking distance from the train station. clean room, friendly staff.
Stayed in October 2022
Reviewed: 1 June 2022
Marites
PhilippinesThe picture and space for two was not I have expected. It is narrow.
It nearby the station.
Stayed in May 2022
Reviewed: 30 September 2021
Sunil
IndiaMicrowave was on 1st floor so tough to have warm food while watching tv.🙄
Property is at prime location and room are very specious ❤️
Stayed in September 2021
Reviewed: 2 September 2021
Daniel
JapanLate Check out costs JPY 1500 per hour, no exceptions. It is cheaper to book another night, once you want to check out later than 1 PM...
Stayed in September 2021
Reviewed: 1 June 2024
Christopher
JapanThere are no comments available for this review
Stayed in April 2024
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