We were there for 2 nights, and as a woman, I did not have access to the sauna and cold bath, so I was a bit disappointed.

The must of the room was the huge and comfy bed. Facilities are really convenient, there is storage for luggages super easy to use. The check-in was funny with the dinosaur and ninja welcoming us.

Stayed in May 2024

Our window faced out on a wall, but we didn't mind that too much. I prefer in person check in, but someone was on hand to help in the office if needed

Great onsen, easy luggage storage, nice room

Stayed in May 2024

None

The clean environment

Stayed in April 2024

All good. One might dislike the lack of hotel staff around, but there is a telephone to call them and they come if needed

The public bath was a great experience (be aware of Japanese bath rules). Room size was ok for Japan, bathroom rather small but also ok. No staff around as checkin is with machines. Area also great, right in the centre of the city, airport bus stop 50m from Hotel. Several convenient stores in the neighborhood and Donki on the other side of the streer

Stayed in March 2024

nothing

clean comfortable stay

Stayed in April 2024

Though the automated check in process worked fine, I'd much rather have a real person to check in with. The robot thing is very gimmicky and I'm not a fan. Cheaper parking nearby would be good too.

It's a fine place to stay for a short visit to Kagoshima. The price is right and the rooms are adequately sized for a short stay. It's super close walking distance to most things in Kagoshima. The staff were very helpful with a few questions that we had as well. The public bath on the top floor also allows people with tattoos, which was nice.

Stayed in March 2024

small hot spring and the door of connecting room can't keep opening.

Self Service

Stayed in April 2024

Nothing negative to point out. If anything, it would be nice to see something in the room that reflects the "weird" vibe of the reception, a painting, a plushie, a rubber dinosaur for the bath 😂

I've seen videos of this hotel chain in the past, but completely forgot about it so it was a big surprise when I got to the reception and was met by a 65 million year receptionist 😂 I booked a regular room, but apparently there are some rooms with funny decorations too and some dedicated to children, which sounds great if you're traveling as a family. The check-in process is fairly simple, you are greeted by your holographic host once you touch the screen. For foreigners, the system will tell you to insert your family name and given name in this order, but won't recognise it, it needs to be given name and then family name. Don't worry if you come to a stump or need some help, the system will automatically call someone or you can call them on the screen. Good facilities, massive common bath (very clean), two coin washer dryers, vending machines, spacious smoking room, microwave in the lobby and manga books as well. The standard room was simple, but enough for me as a solo traveler. Chargers by the bed side, good amenities in the room and extras in the lobby, just very normal. Location was great, very central, near bars and restaurants, walking distance to public transport and the ferry to Sakurajima.

Stayed in March 2024

The self check in procedure aborted for a technical issue with no explanation and then worked on the second try. After a long train ride I would prefer it to be a little simpler.

The beds were big and comfy. The Onsen on the top floor was nice for relaxation. The kids loved the front desk holograms.

Stayed in March 2024

Very good value for money business hotel. Quite soulless.

Stayed in March 2024

The check in and out was strange. I checked in with a hologram ninja and out with a samurai. It was efficient, but just odd to have no human contact at the reception.

The onsen was great. Rooms were comfortable and of fairly decent size. Clean and a perfect location to explore Kagoshima.

Stayed in March 2024

You will need to be familiar with the machine to check-in and check-out by yourself. Although you can also call staff for help, it will be great to directly deal with people rather than the machine Robert.

The lobby and the bathroom are both clean and cozy. There are the luggages lockers for you to ensure the luggages are safe after you’ve checked out.

Stayed in March 2024

The windows of quite a number of rooms seem to be facing the adjacent building, which stands very close to the hotel.

Hotel is centrally located but not noisy and quiet at night. Room was well equipped and well insulated. It kept a comfortable temperature even with heating disabled. Bedding, towels, etc were of high standard. Everything was clean, staff was friendly. They have a public bath on the top floor which does NOT enforce anti tattoo rules.

Stayed in March 2024

Bed wasn't too comfortable

Room size is decent and location is fantastic

Stayed in March 2024

Everything well organised. Self check in and check out was easy. Easy access to all the locations including the airport.

Stayed in February 2024

No

Location, value for money

Stayed in February 2024

Check in is done by a machine. I personally prefer human contact!

Clothe steam machine in the room, Onsen on 12th floor. Quality lighting in the room with different levels for day or evening.

Stayed in February 2024

The young girl who worked at the front desk was not nice.

The location.

Stayed in February 2024

A little tight for space in the room but not unusual for Japan

Got an excellent price for 2 adjoining rooms for 1N which made it value for money in terms of location, modern and new room and hotel facilities. My teenagers were very keen to try the VR headsets for hire but we had regretfully checked in only at 9pm with early check-out the next day for our flight. We had the thrill of AI check in and out. Also appreciated how new the laundry machines were (often really old and outdated at hotels). The onsen on the top floor also looked inviting but we had just spent time at Ibusuki onsen so skipped using it.

Stayed in January 2024

Self Check-In. No serviceman at the front desk. Two machine wating for your check-in & Check-out.

location

Stayed in January 2024

Room with no view. 1 metre view of the next building’s wall.

Stayed in January 2024

Clean Great onsen

Stayed in December 2023

Car parking fee is rather steep. But one could choose to park in neighbouring car parks that charge a much more reasonable amount.

Very strategically located. Easy to get around the city. There are many shops, restaurants around.

Stayed in December 2023

Toilet no shelves and the connecting room cannot keep open permanent

Near Tenmonkan, have bath, LG styler is good and comfortable bed

Stayed in December 2023