Nil

The location is very near tenmonjin and the shopping areas which is very convenient. Also the facilities such as the steam cupboard is especially great for use after meals to rid of the meat smells.

Stayed in May 2024

Quick Check in. Room and public bath were fantastic. Central location and easy back and forth from Kagoshima airport. Highly recommended

Stayed in May 2024

No.

The hotel is modern and clean. The hot bath on the top floor is great. Perfect location, right at the city center.

Stayed in April 2024

Easily the best budget hotel of my stay in Japan. Private clean normal hotel room in a great spot in kagoshima.

Stayed in April 2024

We loved the warm bath at the top floor, the virtual assistant at the check-in and check-out, nice queen sized bed, they even have USB charging and provide a cable with various outlets so you dont need your own charger

Stayed in April 2024

Perfect stay for us. Easy to store lugage before check in. Had a problem with my check-in, so staff was automatically called, and helped us very fast. Room was a very nice size, and felt newer and cleaner than other hotels we’ve stated at in Japan. Had ameneties available in the lounge, Which is Also a Big plus. Would stay there again, if we were going to Kagoshima!

Stayed in March 2024

Nothing at all!

Seamless check in by the animated dinosaur which was so cute and simple. Step by step guide on the screen with english option and the whole process was less than 5mins. Check out is equally simple by slotting in the room cards. The hot bath is clean and reasonably big. Room is big for Jap standard, at least able to open up my large size luggage fully and lovely scent of the toiletries. Best is that the airport limousine is just less than a min way away on the same side of the hotel, so easy and least effort of getting myself and luggages to the bus stop which charge yen1400 for the single trip. Also love love the in room clothes sanitizer and drying machine, my jackets smelt so fresh and a few pieces dried within a few hours. Last but least, the little details of providing 2 different colored tooth brushes ( one black and one white), make it so easy to differentiate between mine and my hubby.

Stayed in February 2024

The hotel is conveniently located in Tenmonkan, which has most of the shopping and nightlife in the city. The rooms are clean and a good size. I also like the onsen. The hotel offers a discount for parking at the building next door too.

Stayed in January 2024

A kind od Disney pseudo-robotic reception which doesn't work and then you have to phone the staff who is hiding behind closed doors.

Stayed in January 2024

1. The check-in process is a weird, unmanned, nonintuitive process. Some sort of pseudo-shogun image on a screen talks to you but it isn't at all clear what's going on. The automated check-in process won't work unless you type in exactly the name under which you booked the accommodation, but not necessarily in the same word order. You end up knocking on a nearby "employees only" door behind which several people are sitting to try to get some help. 2. I got there early but there wasn't even any consideration of early check-in. 3. Kagoshima as a city is not as interesting as Fukuoka or Nagasaki. The architecture is uninspired and tired.

1. The location is walkable both from the train station and the Sakurajima ferry terminal, though taking the bus from the train station is easy. 2. The city's historical role in the overthrow of the samurai system in the 1800s is interesting.

Stayed in November 2023

nothing in particular

Bag storage available prior to check-in (self service). Very low cost for convenient, clean room with breakfast bento included. Check-in and check-out was surprisingly easy through AI/automated service.

Stayed in November 2023

stupid checkin system with computer and projection of a ninja while staff hide in back room

location

Stayed in November 2023

The lights from the air-con unit is very sharp and bright. Not helpful for a good tight sleep.

Space in the room, efficient check in , big onsen bath area and hardworking cleaning staff.

Stayed in November 2023

One of the 2 check-in machines had a technical issue when I tried to use it so I used the other one. Not much to complain about. Bathroom was a bit small but functionnal.

We spent a very calm night on the 4th floor, we didn't hear any noise. The room was super clean and tidy. There are 3 washing machines. The hotel is 5 min away by car from the ferry station to Yakushima. The parking next door cost us 800yen from 9pm to 7:30am.

Stayed in November 2023

I liked everything

Perfect position in Tenmonkan, a few steps away from the tram stop and the bus to/from the airport. Next to all restaurants and shops and there’s a few convenience stores around. The check-in process is fun and easy. There’s always staff available behind the door, that is always quick to react and very helpful. The room was quite big and comfortable (for 1 person). Clean and comfortable. The mattress is great too and the hotel in general very quiet, so perfect for a good sleep. There’s even a “steam ironing” wardrobe in the room, that irons your clothes!!!! Amazing! I would come back when in Kagoshima!

Stayed in November 2023

Great location , clean and convenient for public transport and restaurants.

Stayed in November 2023

Felt very impersonable with no one to really interact with. Check in was unimpressive with the hologram character as I thought it would be more fun and interactive. I was really looking forward to a unique and fun experience w the “robots” which is why we booked this hotel, but it didn’t turn out that way. We found a dirty used face towel tucked behind the shampoo bottles in the bathtub/shower. The “onsen/furo” facility had dirty water with hair and particles floating in the water.

Location was convenient to train station, bus stops

Stayed in October 2023

We just couldn’t work out how to use the air con remote

Check in was fun! Loved the interaction with the anime receptionist all done digitally. We did have an issue (our fault typing a name in wrong) with checking in but someone was quick to help us sort it out. The room was a typical size that you would expect but very clean. The bus from the airport stop was only a 4 minute walk from the hotel. Loved all the amenities on offer.

Stayed in October 2023

Not sure about the hologram guides for checking in and out. A bit weird when you have been traveling 24 hours! Not enough room for luggage

I ate at the restaurant once. Very tasty The room was clean, neat, modern and comfy Staff was always friendly and helpful, and good at using google translate!

Stayed in August 2023

Probably nothing

The check-in process is fast and intelligent. Just using computer for easy check-in

Stayed in July 2023

New hotel, great facilities, excellent location

Stayed in June 2023

The location is excellent, in the middle of the main shopping district with amazing nightlife and wonderful restaurants.

Stayed in May 2023

Super clean, modern, comfortable beds, free sento

Stayed in April 2023

Automated check in was impersonal. It was hard to do anything non standard (ie split the bill). The onsen water was tap water, in Kagoshima! That was very disappointing.

New and clean. Staff were very helpful, when you could interact with them.

Stayed in March 2023