Reviews of Henn na Hotel Kagoshima Tenmonkan 4 stars
892-0842 Kagoshima, Kagoshima, Higashisengokucho 1-31, Japan
#8 of 61 hotels in Kagoshima
Guests' ChoiceReview score
Based on 181 hotel reviews
8.5Score breakdown
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Cleanliness
9.1
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Comfort
9.1
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Location
8.5
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Facilities
8.9
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Staff
8.4
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Value for money
8.6
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Free WiFi
8.2
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Reviewed: 1 June 2024
Natalie
Australia5 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted via mobile
Great location, super clean, staff helpful and kind and great onsen! Was everything we needed
Stayed in May 2024
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Reviewed: 27 May 2024
Robert
Australia6 reviews10Exceptional- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Loved the stay, especially the automated check-in with the hologram raptor :)
Stayed in May 2024
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Reviewed: 25 May 2024
Wing
Hong Kong15 reviews10“Perfect”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 2 nights
- • Submitted via mobile
/
Everything is perfect!:) The price is cheap, including a LG clothing machine & smart TV in room and a public bath. The room is also quite big comparing to other Japan's hotel room. Love this hotel so much!
Stayed in May 2024
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Reviewed: 23 May 2024
E
United States12 reviews1 helpful vote8.0“Fun”- • Leisure trip
- • Family with young children
- • Deluxe Double Room
- • Stayed 3 nights
- • Submitted via mobile
Nothing
Good location. Bus from airport stops right very near the hotel. Onsen is nice.
Stayed in March 2024
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Reviewed: 18 May 2024
Stefan
Netherlands8 reviews1 helpful vote9.0“Comfy”- • Leisure trip
- • Solo traveller
- • Deluxe Double Room
- • Stayed 7 nights
Just don't look under the bed. They don't really clean there it seems.
The reception was fun and pretty unique. But besides that's its a regular but really solid hotels. The room was spacious, comfy beds and a TV of a really nice size. The location is pretty good as well. Even though it is in Tenmonkan, it is just outside the busy area. It is just a 1min walk to that part, and also really easy to reach from Kagoshima-chuo station. It's basically just a 15min walk, straight ahead. Although a taxi is a better option when you are with suitcases. About 1000 yen from Kagoshima Station.
Stayed in May 2024
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Reviewed: 17 May 2024
Erin
France11 reviews9.0Superb- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 3 nights
- • Submitted via mobile
The location and size of the room.
Stayed in May 2024
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Reviewed: 17 May 2024
Jeremy
United Kingdom6 reviews1 helpful vote7.0“Nice hotel, well located for transport, restaurants and bars”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted via mobile
No space for suitcases but managed by rearranging the furniture
Very good shower and bathroom, comfy beds.
Stayed in May 2024
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Reviewed: 14 May 2024
Wai
Hong Kong14 reviews10“Will highly recommend it to friends”- • Leisure trip
- • Solo traveller
- • Deluxe Double Room
- • Stayed 3 nights
- • Submitted via mobile
Nothing.
The room has a Styler for clothes. It’s wonderful 👍
Stayed in May 2024
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Reviewed: 13 May 2024
Homan
Australia74 reviews4 helpful votes7.0Good- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
Too automated, very little human contact. Not my cup of tea, but good for the franchise owner!
We loved the clothes drying facility in the room.
Stayed in May 2024
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Reviewed: 11 May 2024
Poppeschi
Japan5 reviews9.0“Awesome stay”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 2 nights
- • Submitted via mobile
We were there for 2 nights, and as a woman, I did not have access to the sauna and cold bath, so I was a bit disappointed.
The must of the room was the huge and comfy bed. Facilities are really convenient, there is storage for luggages super easy to use. The check-in was funny with the dinosaur and ninja welcoming us.
Stayed in May 2024
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Reviewed: 5 May 2024
Wei
Singapore22 reviews2 helpful votes10“Great location and facilities”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 3 nights
- • Submitted via mobile
Nil
The location is very near tenmonjin and the shopping areas which is very convenient. Also the facilities such as the steam cupboard is especially great for use after meals to rid of the meat smells.
Stayed in May 2024
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Reviewed: 3 May 2024
Jukka
Finland6 reviews10“Superb location in the heart of the city with its own bath house.”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 4 nights
- • Submitted via mobile
The amount of towels the cleaning staff was offering felt a bit much for a place promoting it's eco friendliness.
I liked the uniqueness, cleanliness, location and the bath house.
Stayed in April 2024
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Reviewed: 2 May 2024
Emily
United Kingdom7 reviews8.0Very good- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 2 nights
- • Submitted via mobile
Our window faced out on a wall, but we didn't mind that too much. I prefer in person check in, but someone was on hand to help in the office if needed
Great onsen, easy luggage storage, nice room
Stayed in May 2024
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Reviewed: 2 May 2024
Elis
United Kingdom3 reviews10Exceptional- • Family with young children
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted via mobile
Quick Check in. Room and public bath were fantastic. Central location and easy back and forth from Kagoshima airport. Highly recommended
Stayed in May 2024
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Reviewed: 28 April 2024
Tsz
Hong Kong49 reviews3 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
No.
The hotel is modern and clean. The hot bath on the top floor is great. Perfect location, right at the city center.
Stayed in April 2024
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Reviewed: 26 April 2024
Joe
United States4 reviews10Exceptional- • Leisure trip
- • Solo traveller
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Easily the best budget hotel of my stay in Japan. Private clean normal hotel room in a great spot in kagoshima.
Stayed in April 2024
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Reviewed: 21 April 2024
Yiu
Hong Kong15 reviews4 helpful votes9.0“Excellent”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 2 nights
- • Submitted via mobile
None
The clean environment
Stayed in April 2024
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Reviewed: 12 April 2024
Axel
Germany10 reviews9.0“Great public bath and location”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 6 nights
- • Submitted via mobile
All good. One might dislike the lack of hotel staff around, but there is a telephone to call them and they come if needed
The public bath was a great experience (be aware of Japanese bath rules). Room size was ok for Japan, bathroom rather small but also ok. No staff around as checkin is with machines. Area also great, right in the centre of the city, airport bus stop 50m from Hotel. Several convenient stores in the neighborhood and Donki on the other side of the streer
Stayed in March 2024
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Reviewed: 11 April 2024
Frank
Australia149 reviews6 helpful votes9.0Superb- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 3 nights
- • Submitted via mobile
nothing
clean comfortable stay
Stayed in April 2024
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Reviewed: 11 April 2024
Kelly
United Kingdom38 reviews17 helpful votes8.0“A perfect budget hotel for a stay in Kagoshima”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
Though the automated check in process worked fine, I'd much rather have a real person to check in with. The robot thing is very gimmicky and I'm not a fan. Cheaper parking nearby would be good too.
It's a fine place to stay for a short visit to Kagoshima. The price is right and the rooms are adequately sized for a short stay. It's super close walking distance to most things in Kagoshima. The staff were very helpful with a few questions that we had as well. The public bath on the top floor also allows people with tattoos, which was nice.
Stayed in March 2024
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Reviewed: 11 April 2024
Danielccw
United Kingdom3 reviews7.0Good- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 2 nights
- • Submitted via mobile
small hot spring and the door of connecting room can't keep opening.
Self Service
Stayed in April 2024
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Reviewed: 10 April 2024
Gonnie
Netherlands40 reviews6 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted via mobile
We loved the warm bath at the top floor, the virtual assistant at the check-in and check-out, nice queen sized bed, they even have USB charging and provide a cable with various outlets so you dont need your own charger
Stayed in April 2024
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Reviewed: 1 April 2024
Carlos
United Kingdom23 reviews3 helpful votes8.0“Enthusiastic receptionist”- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Nothing negative to point out. If anything, it would be nice to see something in the room that reflects the "weird" vibe of the reception, a painting, a plushie, a rubber dinosaur for the bath 😂
I've seen videos of this hotel chain in the past, but completely forgot about it so it was a big surprise when I got to the reception and was met by a 65 million year receptionist 😂 I booked a regular room, but apparently there are some rooms with funny decorations too and some dedicated to children, which sounds great if you're traveling as a family. The check-in process is fairly simple, you are greeted by your holographic host once you touch the screen. For foreigners, the system will tell you to insert your family name and given name in this order, but won't recognise it, it needs to be given name and then family name. Don't worry if you come to a stump or need some help, the system will automatically call someone or you can call them on the screen. Good facilities, massive common bath (very clean), two coin washer dryers, vending machines, spacious smoking room, microwave in the lobby and manga books as well. The standard room was simple, but enough for me as a solo traveler. Chargers by the bed side, good amenities in the room and extras in the lobby, just very normal. Location was great, very central, near bars and restaurants, walking distance to public transport and the ferry to Sakurajima.
Stayed in March 2024
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Reviewed: 30 March 2024
Andreas
Denmark10 reviews10“Perfect”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Perfect stay for us. Easy to store lugage before check in. Had a problem with my check-in, so staff was automatically called, and helped us very fast. Room was a very nice size, and felt newer and cleaner than other hotels we’ve stated at in Japan. Had ameneties available in the lounge, Which is Also a Big plus. Would stay there again, if we were going to Kagoshima!
Stayed in March 2024
