All was perfect.

The breakfast is great, the staff is very kind and helpful. The hot bath is gorgeous. Rooms are huge and beautiful.

Stayed in May 2024

Nothing

The staff was very helpfull, the room was really nice and spacious and the location was perfect!

Stayed in April 2024

No shower inside the room (but public bath is good.)

Friendly and nice service .

Stayed in March 2024

Great staff and super clean rooms and facilities. Yuta San was particularly lovely.

Stayed in April 2024

Room is excellent as well as the private bath time.

Stayed in April 2024

Nothing needed improvement.

Every part of this hotel was amazing. It is beautiful, clean and the staff are extremely friendly. If we ever come back to Japan we will 1000% come back to stay at the Bird Hotel. The breakfast and dinner served was also phenomenal. You cannot go wrong.

Stayed in March 2024

Asked if we could check out an hour later at 11.00 and was charged extra for this - a little disappointed about this but perhaps we didn't read about this extra charge when we booked.

Good location near to the sea but also not too far from the shops. Clean and modern furnishings, comfortable and spacious room. Hotel also recommended a lovely soba restaurant very close by which we had also picked out beforehand and we had a very enjoyable dinner there.

Stayed in March 2024

I loved how dog friendly they were. They provided large bowls, pee pads and a blanket for my dog. Their menu also has a dog dinner and dog breakfast item for purchase that my dog loved (steamed veggies).

Stayed in January 2024

Nothing we can think of.

We like everything about this hotel: friendly receptionist and staff, very spacious room, nice ambiance of the room and the dinning room, etc. The cook-to-order breakfast sets were simple but extremely fresh and tasty. We also enjoyed the lovely private onsen bath that could be reserved free of charge. Even though the location was two short train stops away from the Kamakura Train Station and the Tsurugaoka Shrine, the hotel is actually within walking distance to the Great Buddha and the Hasedera Temple, and is only one block from the ocean. The place is such a gem!

Stayed in February 2024

None

The location is really continent, and the room and infrastructure are also much better and modern comparing to most of the hotels in Japan. In addition, it’s also pet friendly! The bath is also good, very recommended

Stayed in February 2024

Everything is perfect!

The hotel is so pretty and everything they provide is with high quality!!

Stayed in February 2024

Nothing

Quiet and spacious place to stay. Definately recommend for trip in kamakura. Beautiful.

Stayed in January 2024

Apparently they are used to welcome people with their dogs (they even have a specific item on the menu for dogs). No problem for us, but some might find it unconfortable.

Very nice place and very friendly staff. Beds are confortable and everything is super clean. Breakfast was very tasty although quantity was a bit limited for my taste. The shared bath has to be booked when you check-in. So it's great because you have the bath for yourself, but also you cannot use it freely since it might be booked by other rooms. Altogether a great experience in Kamakura.

Stayed in January 2024

Nothing

The staff is so friendly and the room is beautiful. Kamakura was our favorite city of the 8 we visited in Japan.

Stayed in December 2023

Everything was amazing

The staff is very friendly and helpful the location is just amazing

Stayed in December 2023

The bathroom is a little too small to compare with room size. A little inconvenience to it.

It is away from the busy street, the elegant and modern furnishings with a large size room, the little food menu for the dog is too impressive!

Stayed in October 2023

The room was super nice and clean, friendly staff, and great location

Stayed in August 2023

Only negative point was a bath. Huge bath is very special and we had a relaxing time, but it was a bit hassle to get an appointment. In my preference, private bath is better because we could take a bath freely when we want to.

Beautiful approach and garden were perfect and we really love them. Breakfast in the garden was very good experience. Location close to the sea is also appreciated and we could enjoy the sea at night with a kind staff arrangement.

Stayed in July 2023

Nothing

The breakfasts are good !

Stayed in July 2023

Nothing.

The rooms were perfect. The private onsen was ideal for a family with shy teens. The food was less traditional and a refreshing change. Staff were friendly. Location was perfect. Quiet street close to the beach.

Stayed in July 2023

The Males staff doesn’t work the extra mile, in fact looks like they don’t care at all. As a matter of fact, there was only 1 thing that I had to reclaim, and the manager took full responsibility and managed accordingly and exceeded expectations, she makes almost us to regret we have complained. I am almost sure the root cause of the mistake was due to males staff mistake, even once we returned to the hotel at night time he wasn’t there at the front to greet us.

Proximity to station within a very nice neighborhood with a 24 hours convenience store and the fanciest restaurants in a 3 minutes walking radio. Not a front beach hotel but just in the corner crossing the boulevard. To be honest loved the Manager Mrs Horiuchi and her ALL Japanese staff able to communicate in english, Kudos for ALL the females personal, sincere big smiles and kind conversation. We had the Queen room with shower and huge balcony, it is really worth to use it while having a Champagne bottle with local ham and cheese. Make us feel to my wide and myself at home. BTW the breakfast was really good and healthy, they even repeat you with a second cup of coffee.

Stayed in July 2023

We were unaware that dinner wasn't being served one evening, but it wasn't a huge inconvenience. There are plenty of local places within walking distance to eat at.

The staff was incredibly helpful and made every effort to make us feel welcome. They also had some staff that spoke English which was incredibly helpful for is international tourists.

Stayed in April 2023

great location and very charming!

Stayed in June 2023

no private bath or shower. while the shared bath is very nice and spacious for 1-2 people. a reservation is required.

lovely grounds; spacious rooms, nicely appointed

Stayed in May 2023