060-0062 Hokkaido, Sapporo, Chuo-ku, Minami 2-jo, Nishi 1-chome 7-9 , Japan
#28 of 203 hotels in Sapporo
Guests' ChoiceBased on 128 hotel reviews
8.6Cleanliness
9.1
Comfort
9.2
Location
8.7
Facilities
8.9
Staff
8.9
Value for money
9.0
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 April 2024
Kim
SingaporeNone.
The staff was very helpful and friendly. Location very convience. Room is big. Value for money.
Stayed in April 2024
Reviewed: 19 April 2024
Antjx
New ZealandRoom was a little small for three people and the third bed was a pullout sofa bed that wasn't very comfortable.
Nice clean, modern hotel in Susukino area. Staff were very friendly and helpful. Close to Tanukikoji street, metro stations and the Sapporo street car station. Free tea and coffee in the restaurant/lounge and breakfast available too for ¥1800 pp
Stayed in April 2024
Reviewed: 13 April 2024
Chang
United StatesRoom is a bit small
Location clean room, nice staff
Stayed in February 2024
Reviewed: 1 April 2024
Daffodil
PhilippinesThey can do better with cleaning. We saw a hair in the shower area when we arrived.
Very nice location, and the room was spacious enough for me and my son. McDonald’s is just right across, and there are a lot of nearby shops, restaurants and convenience stores. We put a ‘come back later’ sign, so they just provided us with necessities (clean towels, tissues, etc) outside our door. That was a nice touch.
Stayed in March 2024
Reviewed: 14 March 2024
Sohyeon
Belgiumweak soundproof, but not from other rooms! from outside.
perfect location! for those people who looking for a nice place near a shopping area and restaurants.
Stayed in March 2024
Reviewed: 20 February 2024
Nick
United KingdomRooms just too small making it difficult to set out luggage and manouvere.
Well located, comfortable, compact, hotel for tourists. It worked for our needs just.
Stayed in February 2024
Reviewed: 7 February 2024
Anna
PhilippinesValue for money, location, cleanliness
Stayed in February 2024
Reviewed: 1 February 2024
Maria
PhilippinesStaff left the cleaning brown towel materials after cleaning our room.
Location was perfect. Clean. Amenities were great. Esp the second floor lounge where you can hang out.
Stayed in February 2024
Reviewed: 17 January 2024
Bondevera
PhilippinesRoom size was sufficient, but was pretty tight for two full size suitcases. Front desk staff weren't very helpful for reservation requests and possible vehicle booking.
Good modern vibe, comfortable beds, great breakfast buffet. Location was superb, near a subway station and several bus stations, with a convenience store and a McDonald's a few steps away
Stayed in January 2024
Reviewed: 15 January 2024
Myra
PhilippinesStaff are friendly
Stayed in January 2024
Reviewed: 10 January 2024
Nor
MalaysiaIs in town which was so convenient
Stayed in January 2024
Reviewed: 10 January 2024
Kin
AustraliaSmall rooms
Located near city centre. Sapporo Station is near but still about 10 mins’ walk. Room size is small but bearable. Level 2 is available for guests to relax and iffers free beverages like coffee and tea (you can even buy food from outside and have it here)Nice touch!
Stayed in December 2023
Reviewed: 6 January 2024
Peter
AustraliaNothing
Great location, facilities and rooms were excellent.
Stayed in December 2023
Reviewed: 28 December 2023
Jasper
SingaporeHowever, the room feels terribly small due to how large the bed and bathroom is. It is not suitable for family stay or those with lots of luggages.
The room is clean and located at a very convenient location. The bed is really comfortable as well
Stayed in December 2023
Reviewed: 4 December 2023
Itravel4life
TaiwanNothing. Everything is great.
Location is great. Staffs are super friendly. The bed is big enough to sleep 2 adults and 1-2 kids.
Stayed in December 2023
Reviewed: 26 November 2023
Yu-te
TaiwanI will suggest to enhance some basic facility, for example, there's no bottled water or cold water machine (only hot water and coffee). The elevator takes long time to wait but tea/coffee is only in 2F and washing machine only in top floor. Finally, I know it might be difficult but bathroom is too small, and the dryer is easily to drop duo to small space.
Super great location in downtown, with parking availability also near to subway. Breakfast is so delicious and good, with sashimi and lots of fresh local foods, you don't even need to have lunch!
Stayed in November 2023
Reviewed: 17 November 2023
Fan
JapanNothing
Very Convenient and it has a lot of restaurant near here and I can go shopping
Stayed in October 2023
Reviewed: 28 October 2023
Wendie
United StatesNothing
Excellent customer service. This hotel’s young staff are professional and helpful in every way. Parking on site was very convenient, staff looked after stored luggage before checkin and after checkout. Hotel clean, comfortable and convenient in every way. Great location.
Stayed in September 2023
Reviewed: 21 October 2023
Klaus
AustraliaWith the air-conditioning in my room it was a bit difficult to get the airflow away from the bed.
Nicely designed. In particular, the room and lighting.Central location.
Stayed in October 2023
Reviewed: 28 August 2023
Malsnee
United StatesLocation was excellent! Right in the middle of the city. We could walk to everything. Breakfast was ok. Choices were a little limited compared to other hotels.
Stayed in August 2023
Reviewed: 24 August 2023
Malsnee
United Statesrooms are clean but smaller.
convenient Location and helpful staff.
Stayed in August 2023
Reviewed: 17 July 2023
Faouzi
FranceRooms are very small
Location is great. Looks modern. Good value
Stayed in July 2023
Reviewed: 28 June 2023
Eugene
SingaporeThe chair in the room was apparently for luggage. However, it was not well communicated.
Good location. Reasonable price. Rooms are clean and new and well maintained
Stayed in June 2023
Reviewed: 3 May 2023
Siew
MalaysiaThe room a bit small
A very new property where it’s clean and good
Stayed in April 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content