Just that I didn't get to see Mount Fuji, due to bad weather; which could have been visible right out of d accommodation.

It feels like a family bed n breakfast kinda accommodation. Very warmth n pleasant people. Thank u for making my stay a pleasant one!

Stayed in April 2024

The staff was very friendly and spoke English, wich is a great bonus. My room was with mount Fuji view, incredibile.

Stayed in May 2024

The staff was super nice and the vibe of the whole hotel was amazing. You could feel the history of the place and the influence it had in the music scene of Japan. I'd recommend.

Stayed in May 2024

nothing !

- quick, easy check-in/out - free pick-up on arrival and return if requested - shower and onsen very pleasant and quiet - washing machine available - communal veranda with free food and drink, and a lovely view of Mount Fuji as a bonus - attentive and very pleasant staff !

Stayed in May 2024

The host is super helpful and provides free shuttle service to/from the train station. They speaks fluent English too!

Stayed in April 2024

Rooms a little old

Staff takes the effort to pick up and drop us off at kawaguchiko station.. free coffee and snacks available and great view of mount fuji from hotel

Stayed in April 2024

Great location with Fuji view. Nice touch with the free drinks and sweets in the lounge area. Super nice and helpful staff.

Stayed in April 2024

Nothing

Location, cleanliness, helpful staff, cat

Stayed in April 2024

Good value for money

Vibe was great. Hosts were incredible!

Stayed in April 2024

Staff are so friendly and helpful , great value for money, views of mt Fuji , near bus stop and town- highly recommended

Stayed in April 2024

Friendly staff! Pick-up service from and to kawaguchi station.

Stayed in April 2024

Nothing!

Exceptional service from the team! We felt so welcome and at home. Despite some staff can't speak English, they were always trying to make sure we were comfortable during our stay. My toddler was also given a chance to explore the hotel's music studio and played with the hotel's mascots, Oleo and Shido. A big shout out to Kao San for her warm hospitality and for being the translator. Kao san replied to our messages promptly and sent / picked us up from Kawaguchiko station throughout our stay. She even acceded to our request by sending our luggages to the train station as we explored Mount Fuji a little more. Really appreciate the kind gesture! Overall, the best place to stay around Mount Fuji 👍👍👍

Stayed in April 2024

The staff was amazingly friendly and helpful. There was a shuttle service to and from the station which was free and greatly appreciated. One must understand that this is an older property but it’s very clean. Our room had a view of Mt Fuji and it was amazing.

Stayed in April 2024

The only thing I can think of: the chandelier was a little low in the room, so I kept hitting it with my hands accidentally. It might be an issue for taller people.

The staff are very friendly and eager to help, they offered to pick me up from the train station, let me leave my luggage at the hotel for the day after I checked out, and they drove me back to the train station afterwards (all for free). The staff also helped me figure out how to get places with buses and trains, and where to hike. The room was incredible value, I stayed in a private bathroom double room as a solo traveler for two nights. The bed was large and comfortable, the bathroom was clean, the water is potable, the shower is warm. There is a microwave and hot water kettle in the room and a refrigerator in the lobby for your food. The common areas are clean and cozy, the decorations are very nice. The location is amazing, there was a view of Mount Fuji out of my room window, it is 100 metres away from the Lawson Convenience store where there is a bus stop, and only 1.5 km walkable from the Kawaguchiko train station.

Stayed in March 2024

The only thing i could complain about is the bath being preeetty small, so tall people might have some issues. I was fine with it, but my friends (>180cm) struggled a bit.

Extraordinary friendly, English-speaking staff. Picked us up at the station when we arrived although our bus was quite late and drove us there again when we left. Everything was clean, the direct view on Mt. Fuji was stunning. I'm not a musician, but seeing all the messages from bands that stayed there was cool to see and I feel like it's a great stay for bands.

Stayed in December 2023

Where do I begin? We had such an amazing stay, and I would recommend this hotel for anyone visiting Kawaguchiko. We were picked up on arrival, and dropped back to the station when we were leaving. The staff are so friendly and made our stay feel like home. The view of Mt Fuji from our room was just incredible! The hotel is close to many restaurants, and a coin laundry. Oleo the cat was so cute too!

Stayed in January 2024

View

Stayed in January 2024

It's a great place to visit, the staff is amazing, I loved all the time that was there. They allowed me in the onsen, and I have tattoos, so it was pretty nice. I would return and also recommend this place to my friends.

Stayed in December 2023

Nothing

They offer delivery service from the station to the hotel which is very convenient. Reception is super nice and try hard to help you during the stay. There is a place for you to enjoy your food and you can even use food delivery service. The cat, Oleo, is so cute.

Stayed in January 2024

The onsen area was in need of a renovation

The staff were very helpful and friendly. A great lounge room with games and supplies

Stayed in January 2024

Really lovely place with very professional studios on the 1st floor and super nice staff including a cute cat called “Oleo”! The room is big and nice with a perfect view of the Fuji Mountain! The lounge also has a nice view of the Fuji Mountain and offer free coffee and snacks to enjoy! Recommended!

Stayed in December 2023

Na

Good supporting staff and very kind.

Stayed in December 2023

There was a small issue with the water pressure for the shower.

The customer service was outstanding!

Stayed in December 2023

N/A

The view was amazing. Every morning, I looked forward to seeing how Mount Fuji appeared each day. I loved my stay so much that I extended it by another 5 days. The hotel staff were very helpful and friendly. I can't say enough about how wonderful my stay was, and I have to thank the staff for making it very relaxing and memorable. I'm coming back for the sakura season and staying for a month.

Stayed in December 2023