A bit far from shizuoka station.

NA

Stayed in April 2024

Not one thing I didn't like.

It's a quiet local town, no staff. You check in and out on a tablet at the front. The room was spacious.

Stayed in April 2024

The automatic light in hallway kept us awake.

The room and amenities were great.

Stayed in January 2024

The sensing zone of the light switch does not cover enough, such as the areas near the door/ outside toilet and the pantry.

Clean, practical appliances and amenities, responsive host, easy check in and out. The appliances are new, clean and working well. Quiet location yet close to train station.

Stayed in November 2023

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Hotel Celeste reminds me of when I was living in Japan. It feels like coming back home with their homey room. The room is equipped with a washing machine which is very helpful.

Stayed in November 2023

We were not informed that there’s no staff attending at the site of the hotel all times when we made booking. We found out about it a day before our arrival.

Spacious room. Super clean. Quiet. Affordability. Well equipped with necessities such as a fridge, a a washing machine and a microwave.

Stayed in November 2023

none

Good space with super clean

Stayed in November 2023

We got the first room on the ground floor, right next to the entrance as well as the elevator- automatically it was more noisy than normally during our stay in Japan. But thankfully it was not a problem during the night. There was only one shaded window in the room, which did not bring a lot of light inside, due to that room felt a bit like a basement.

Spacious room with comfortable beds. Washing machine available for personal use. Functional bathroom equipped with really useful drying option.

Stayed in November 2023

Nothing.

Spacious and great deal for the price.

Stayed in November 2023

Brand new hotel and it’s was so nice

It’s was so convenient from the train station to the hotel

Stayed in November 2023

The hair dryer was a little bit weak so i couldnt dry my hair much...

I liked everything!

Stayed in October 2023

- does not offer breakfast

- beautiful spacious room, very clean - huge and comfortable bed - self check-in worked perfectly well - there was a good tea in the room

Stayed in October 2023

Lovely spacious room; quiet with large beds. Washer and dryer in our room.

Stayed in October 2023

This is an unmanned hotel with no reception staff in attendance. Take more effort doing pre-check-in procedure online as well as receiving security passwords on the actual check-in day itself. A distraction requiring attendance while you are travelling and enjoying your holiday time. We could contact the management through the Booking.com platform easily but annoying that daily coffee-tea replenishment is not automatic and has to be requested. A general observation we like to share with travellers considering booking unmanned hotels is a sense of isolation and an issue of personal security if you are a lone female. You never know what kind of neighbours you have occupying the next room. There are only two rooms on each floor in this hotel, so the feeling of isolation is pretty acute especially when the 'corridor' is just a three-step walking length between the two rooms. Hope this information helps your decision booking unmanned hotels.

We find the room very clean, comfortable and well equipped.

Stayed in October 2023

Excellent property. High quality rooms, spacious, very clean and very comfortable. Customer service was exceptional.

Stayed in September 2023

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Spacious room, we were happy we could even fit a baby stroller with us in the bedroom! Amneties are equiped, including laundry powder for the washing machine provided.

Stayed in September 2023

It is not clear how to enter the hotel. Email should be sent instead of relying on the booking.com apps. My booking.com apps does not have message box function and I did not receive any information about the hotel other than the pin code and reservation code in the email. Check out time is 10am when we only entered into the hotel after 10pm.

Staff is very helpful. He came up around 10pm when we had question and he successfully resolved the problem. The room is clean and the clothes included are excellent. The washing and dryer machine is very useful too.

Stayed in July 2023

No

All good

Stayed in July 2023

The price. It’s a little high price for us

It was really great for privacy. I don’t have to talk to anybody, clean, quiet.

Stayed in June 2023

The room was a tad small but overall not bad for the price

Great location and a well-appointed business hotel. The onsen facility onsite was a bonus.

Stayed in June 2023

The pillow is quite hard for us,I hope there are more soft pillow the host can provide.

The host will clean the room every 3 days,well preparing everything we need.The location of hotel is convenient and near to the JR,many restaurants and convenient shop.The bed is soft and the TV is 4K and big to watch!My frd and I are enjoying living in the hotel.

Stayed in June 2023

A bit further away from the central station, not that convenient if you have big luggage.

Very comfortable, there was a fridge and a washing machine/dryer in the bathroom, perfect after a longer trip. There's no staff, so you can check in in advance and just enter your info on the screen in the lobby. The whole process was very fast.

Stayed in May 2023

nothing

very clean , very big room , have everything we need

Stayed in May 2023

nothing!

amazingly spacious and very comfortable. good location and well set up

Stayed in May 2023