389-0111 Nagano, Karuizawa, Nagakura 6-47 , Japan
Based on 65 hotel reviews
7.6Cleanliness
8.1
Comfort
8.2
Location
7.4
Facilities
7.9
Staff
8.5
Value for money
8.1
Free WiFi
7.9
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Showing 1 – 25
Reviewed: 18 March 2024
Navaroj
ThailandNothing
Room is quite big. It is at town center and about 1km from outlet. Ice machine and amenities are available at lobby. Bathroom is also quite big.
Stayed in March 2024
Reviewed: 4 February 2024
Pascale
AustraliaA bit out from prince snow ski station and train station but we took taxi. There is also a bus but not too often.
Personnel was very helpful. Breakfast was lovely. Rooms were very nice.
Stayed in December 2023
Reviewed: 3 February 2024
Zandra
PhilippinesDistance from the ski resort if you are going on public transport you will need a 25 minute walk going to the outlet stores and central transportation. Feasible though but not applicable for elders and with children in the tour.
Spacious rooms and breakfast included
Stayed in January 2024
Reviewed: 12 November 2023
John
AustraliaBreakfast was about 7 out of 10 Staff friendly and very helpful They made special effort to help us as we did not know Japanese
Stayed in November 2023
Reviewed: 21 October 2023
Colin
AustraliaAway from town centre.
Free carpark. Clean budget hotel. Our rooms were facing back so not facing mainroad.
Stayed in October 2023
Reviewed: 18 May 2023
Lisa
JapanThe matress was a bit hard... but no big deal for the reasonable price.
Reasonable business hotel! The rooms are clean and bathroom is big enough. I needed a cheap accomodation for one night in Karuizawa, and it was very good. Breakfast is ok too. Staff was very kind and welcoming. Check-in was fast and efficient! I walked from Karuizawa station, 20-25min depending on your walking pace.
Stayed in May 2023
Reviewed: 22 February 2023
Parinya
ThailandNone
It is over expectation comparing with money I paid. Room clean. Staff is good.
Stayed in January 2023
Reviewed: 25 January 2023
Ian
MalaysiaClean and comfortable
Stayed in January 2023
Reviewed: 11 January 2023
Santos
JapanGood breakfast for the price. My kids liked the curry and the bread selection.
Stayed in January 2023
Reviewed: 26 September 2022
Fiore
JapanI was on foot, so I know that I had to walk from the station. But the road after the mall is dark at night and I had to take a taxi, quite expensive.
Stayed in September 2022
Reviewed: 7 September 2022
Laurence
CanadaGood breakfast, variety. Room was clean. Service was very friendly and helpful.
Stayed in September 2022
Reviewed: 30 August 2022
Sin
Japanstaff were friendly and willing to help. Room was comfortable and clean.
Stayed in August 2022
Reviewed: 26 May 2022
Victor
JapanNothing to report during the stay.
The hotel is near to to the outlet mall and cycling venue.
Stayed in May 2022
Reviewed: 20 September 2021
Anninjpn
JapanI would bring my own pillow next time. The pillows are similar to other Japanese hotels, so probably good for Japanese guests, but not ideal for westerners or individuals that are picky about pillows. The mattress was comfortable though and bedding clean and fresh.
Clean and bright rooms. Breakfast was good value for money. The hotel is located next to a fairly busy street, but the room was quiet and peaceful - no problem. Plenty of parking and an easy walk to the convenience store. The on-site vending machines sell a variety of drinks as well as cup noodles.
Stayed in September 2021
Reviewed: 19 April 2024
Angelina
AustraliaThe aircon timed out and I woke up very hot. It wasn’t a problem, I just opened the window.
The location is a 15-min walk from the Karuizawa station. The breakfast was good for the money I paid. Very healthy choices and tasty.
Stayed in April 2024
Reviewed: 16 April 2024
Selma
JapanThe bed was as hard as a rock. We woke up so many times because it was uncomfortable. Literally we were checking the time wishing it was a decent time to check-out. We went to Karuizawa to relax and as soon as we left the hotel we went straight to buy a coffee because we were exhausted.
It was clean BUT
Stayed in April 2024
Reviewed: 6 January 2024
Davit
NetherlandsThe staff was really friendly and helpful.
Stayed in October 2023
Reviewed: 27 September 2023
Josie
JapanThe bed was the worst part of our stay. It would be great if there was an adapter or plug in the room that provides USB ports for charging your devices.
Great facilities and attentive staff.
Stayed in September 2023
Reviewed: 22 September 2023
Lai
Singaporecleaning staff need to be trained
Stayed in September 2023
Reviewed: 30 January 2023
Vidyasagar
JapanIt’s far from the Karuizawa Station snd no proper transportation available including Taxi. we went as family of 10 members 6 Adults and 4 Children. In -4 degrees temperatures snd no street lights we walked 2.3 KM in the night . It was horrible experience with children. 😔
Rooms are comfortable.
Stayed in January 2023
Reviewed: 21 September 2021
Dr
JapanNo negatives.
Nice location with a Lawson around the corner. Clean room and facilities. Used the kitchen to warm and eat home cooked food. Enjoyed the stay. Recommended.
Stayed in September 2021
Reviewed: 27 August 2021
Brylee
JapanThe staff was exceptional great place for the area!!
Stayed in August 2021
Reviewed: 20 March 2024
Haruyo
CanadaThere are no comments available for this review
Stayed in March 2024
Reviewed: 20 January 2024
Anantaweep
ThailandThere are no comments available for this review
Stayed in January 2024
Reviewed: 5 January 2024
Myint
JapanThere are no comments available for this review
Stayed in January 2024
Showing 1 – 25
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