600-8105 Kyoto, Kyoto, Shimogyo-ku Gojo-dori Karasuma-Higashiiru Matsuya-cho 432 , Japan
#188 of 635 hotels in Kyoto
Guests' ChoiceBased on 554 hotel reviews
8.9Cleanliness
9.2
Comfort
9.2
Location
9.0
Facilities
9.0
Staff
9.4
Value for money
9.1
Free WiFi
9.1
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End of dialog contentReviewed: 3 June 2024
Soumya
IndiaNothing!
Proximity to public transport and shopping area. Good amenities, friendly staff, prompt service.
Stayed in May 2024
Reviewed: 2 June 2024
Madhukumar
United Arab EmiratesNothing particular
The room was well kept; having a kitchenette in the room was useful.
Stayed in April 2024
Reviewed: 2 June 2024
Sameer
IndiaLocation is a bit off. But the Gojo station next door was a big saviour for commuting with kyoto and also to the main highlights
Very convenient apart hotel with kitchenette and decent sized rooms. Staff is very helpful. Morning breakfast was average with hardly any vegetarian stuff..
Stayed in May 2024
Reviewed: 30 May 2024
Claire
AustraliaFoyer coffee machine was limited times and would like it 24/7. No herbal tea available.
Clean. Well located and having the studio have a little more space and kitchenette. Staff helpful.
Stayed in May 2024
Reviewed: 29 May 2024
Courtney
AustraliaOur stay at Citadines went off without a hitch. The rooms were clean and the staff went above and beyond. My friend had left an item at the hotel realising only a week later. The hotel had responded stating they had secured the item and then researched how to send the item back to our home country. They continued to work with us on how to get the item back, going above and beyond for a customer that had already checked out and departed the hotel. Truely cannot express the gratitude for the employees who were kind and full of assistance. The location of the hotel was great within working distance to attractions and train stations. Would highly recommend staying at this hotel.
Stayed in May 2024
Reviewed: 28 May 2024
Craig
AustraliaGreat room. Ours had the separate kitchen area and a small lounge. HEAPS of room which was surprising. Only 1km walk to Kyoto station so close to all the action and also about 25m to the subway. HUGE bed which is pretty rare for Japan ?
Stayed in May 2024
Reviewed: 28 May 2024
Eva
Philippinesno parking close to the hotel
very convenient location, clean and friendly staffs. There are very good restaurants just beside the hotel.
Stayed in May 2024
Reviewed: 27 May 2024
Mariano
ItalyNothing
The residence is not far from the railway station (a 15 minute walk) and near the Gojo subway station. It is close to two main temples, in a area with few eateries (more places to eat and restaurants are at the station), a supermarket is few steps away. Our top floor apartment was the right choice for a short stay. It had a balcony facing a busy road (but no traffic noise with windows closed). The staff was always smiling and really helpful in a couple of occasions.
Stayed in May 2024
Reviewed: 26 May 2024
Azizi
AustraliaWould have been nice to leave enough coffee and sugar so each adult could have a morning and night drink. Leaving only 2 sugar, coffee and creamer sachets in the room each day was quite stingy.
Location was excellent - walking distance (with suitcases) from the train station (local Gojo as well as main Kyoto station where shinkansen departs). Also walking to many other places. Convenient grocery store just down the block. Having a little kitchenette was just great 👍
Stayed in May 2024
Reviewed: 26 May 2024
Eveline
NetherlandsCarpet in the dining area is not the best option in my opinion. We had breakfast once at the hotel but it was quite basic.
Clean, spacious, yukata available, convenient large kitchen. Friendly personnel and always present at the reception. Across the road there is a 7/11 and other convenience stores are also closeby.
Stayed in May 2024
Reviewed: 26 May 2024
Manjunath
SingaporeIt’s bit of an old hotel, perhaps may need a renovation
I was surprised by the room size and had a kitchen in the room and it was pleasant surprise
Stayed in May 2024
Reviewed: 24 May 2024
Aidan
United KingdomBreakfast
Good value
Stayed in May 2024
Reviewed: 23 May 2024
William
AustraliaAcross the road from a fire station, but the sirens didn’t bother us too much.
A lovely apartment with good size balcony, very close to the subway and three supermarkets. Quite a few restaurants and an “Irish” pub in easy walking distance. The bed was huge and comfortable, there is a microwave and single hot plate and cooking utensils in the apartment. There is also a laundry within the complex. Easy walk to a large temple complex and the warren of secluded laneways around the location. One stop from Kyoto central station in the subway (take exit 6 if you have heavy suitcases).
Stayed in May 2024
Reviewed: 21 May 2024
Pradeep
IndiaGood big rooms with kitchen and bathroom
Stayed in May 2024
Reviewed: 21 May 2024
Ajit
IndiaLocation to a nearby metro station.....pleasant staff
Stayed in May 2024
Reviewed: 17 May 2024
Anastazja
PolandLocation, cleanliness, staff
Stayed in May 2024
Reviewed: 16 May 2024
Angéla
Hungary-
Nice and good size rooms in a great location with really helpful staff! 😊
Stayed in May 2024
Reviewed: 13 May 2024
Chun-wei
TaiwanToo many Light switches
Space
Stayed in May 2024
Reviewed: 13 May 2024
James
United StatesThe breakfast while covering most of the necessities was just so so. Kept me from giving the highest rating.
Our room was considered Premium although it fell in line with other bookings price wise. We're not really sure whether this was representative of all the rooms or just a fluke. But the room had a functional balcony albeit without chairs, small kitchenette, and a couch with mini table - something that could never fit in most of the business class hotels we have been booking. So it was a treat.
Stayed in May 2024
Reviewed: 11 May 2024
Violet
AustraliaThe bed was terribly hard, this seems to be similar across Japan but I would love the option to pay for a softer bed underlay.
A beautiful hotel, lovely entrance and fantastic studio style apartment which is very rare in japan. The staff were also fantastic, very helpful.
Stayed in May 2024
Reviewed: 11 May 2024
Susan
AustraliaEverything
Stayed in May 2024
Reviewed: 11 May 2024
Trishy
AustraliaVery roomy for Japan was nice to have on a 4 night stop, a little dated but ver affordable & Very close to subway.
Stayed in May 2024
Reviewed: 10 May 2024
Ferdy
IndonesiaThe pillow is limited only 2 pieces and thin but comfortable 😅
Near from station, supermarket, restaurant and also there is laundry room
Stayed in May 2024
Reviewed: 7 May 2024
Craig
AustraliaBreakfast was basic. Probably avoid it and get a tuna and egg sandwich and a coffee at a local coffee shop next time.
Stayed in May 2024
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