Skip to main content
  1. Hotel reviews homepage
  2. Japan hotel reviews
  3. Kyoto hotel reviews
  4. Kyoto hotel reviews
  5. Reviews of Citadines Kyoto Karasuma-Gojo

Reviews of Citadines Kyoto Karasuma-Gojo 3 stars

600-8105 Kyoto, Kyoto, Shimogyo-ku Gojo-dori Karasuma-Higashiiru Matsuya-cho 432 , Japan

#188 of 635 hotels in Kyoto

Guests' Choice

Review score

Based on 554 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    9.0

  • Facilities

    9.0

  • Staff

    9.4

  • Value for money

    9.1

  • Free WiFi

    9.1

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 3 June 2024

    9.0
    Most memorable stay in Japan!
    • Leisure trip
    • Family with young children
    • Studio Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing!

    Proximity to public transport and shopping area. Good amenities, friendly staff, prompt service.

    Stayed in May 2024

  • Reviewed: 2 June 2024

    8.0
    Good location from the train station, comfortable room and very friendly staff.
    • Leisure trip
    • Couple
    • Studio Double Room
    • Stayed 3 nights

    Nothing particular

    The room was well kept; having a kitchenette in the room was useful.

    Stayed in April 2024

  • Reviewed: 2 June 2024

    9.0
    Great stay for family
    • Leisure trip
    • Family with young children
    • Studio Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Location is a bit off. But the Gojo station next door was a big saviour for commuting with kyoto and also to the main highlights

    Very convenient apart hotel with kitchenette and decent sized rooms. Staff is very helpful. Morning breakfast was average with hardly any vegetarian stuff..

    Stayed in May 2024

  • Reviewed: 30 May 2024

    8.0
    Good location and facilities for the price
    • Leisure trip
    • Couple
    • Studio Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Foyer coffee machine was limited times and would like it 24/7. No herbal tea available.

    Clean. Well located and having the studio have a little more space and kitchenette. Staff helpful.

    Stayed in May 2024

  • Reviewed: 29 May 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Studio Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Our stay at Citadines went off without a hitch. The rooms were clean and the staff went above and beyond. My friend had left an item at the hotel realising only a week later. The hotel had responded stating they had secured the item and then researched how to send the item back to our home country. They continued to work with us on how to get the item back, going above and beyond for a customer that had already checked out and departed the hotel. Truely cannot express the gratitude for the employees who were kind and full of assistance. The location of the hotel was great within working distance to attractions and train stations. Would highly recommend staying at this hotel.

    Stayed in May 2024

  • Reviewed: 28 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio Premier Twin
    • Stayed 4 nights

    Great room. Ours had the separate kitchen area and a small lounge. HEAPS of room which was surprising. Only 1km walk to Kyoto station so close to all the action and also about 25m to the subway. HUGE bed which is pretty rare for Japan ?

    Stayed in May 2024

  • Reviewed: 28 May 2024

    8.0
    I had a very enjoyable stay and would check out their other hotels in my other trips.
    • Leisure trip
    • Couple
    • Studio Premier Twin
    • Stayed 3 nights
    • Submitted via mobile

    no parking close to the hotel

    very convenient location, clean and friendly staffs. There are very good restaurants just beside the hotel.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    8.0
    A place with helpful staff
    • Leisure trip
    • Couple
    • Studio Premier Twin
    • Stayed 7 nights

    Nothing

    The residence is not far from the railway station (a 15 minute walk) and near the Gojo subway station. It is close to two main temples, in a area with few eateries (more places to eat and restaurants are at the station), a supermarket is few steps away. Our top floor apartment was the right choice for a short stay. It had a balcony facing a busy road (but no traffic noise with windows closed). The staff was always smiling and really helpful in a couple of occasions.

    Stayed in May 2024

  • Reviewed: 26 May 2024

    8.0
    Great Location
    • Leisure trip
    • Family with young children
    • Studio Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Would have been nice to leave enough coffee and sugar so each adult could have a morning and night drink. Leaving only 2 sugar, coffee and creamer sachets in the room each day was quite stingy.

    Location was excellent - walking distance (with suitcases) from the train station (local Gojo as well as main Kyoto station where shinkansen departs). Also walking to many other places. Convenient grocery store just down the block. Having a little kitchenette was just great 👍

    Stayed in May 2024

  • Reviewed: 26 May 2024

    9.0
    Great stay
    • Leisure trip
    • Family with young children
    • One Bedroom Premier - No View
    • Stayed 8 nights

    Carpet in the dining area is not the best option in my opinion. We had breakfast once at the hotel but it was quite basic.

    Clean, spacious, yukata available, convenient large kitchen. Friendly personnel and always present at the reception. Across the road there is a 7/11 and other convenience stores are also closeby.

    Stayed in May 2024

  • Reviewed: 26 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Studio Premier Twin
    • Stayed 2 nights
    • Submitted via mobile

    It’s bit of an old hotel, perhaps may need a renovation

    I was surprised by the room size and had a kitchen in the room and it was pleasant surprise

    Stayed in May 2024

  • Reviewed: 24 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast

    Good value

    Stayed in May 2024

  • Reviewed: 23 May 2024

    9.0
    An oasis in the busy city.
    • Leisure trip
    • Couple
    • Studio Premier Double
    • Stayed 2 nights
    • Submitted via mobile

    Across the road from a fire station, but the sirens didn’t bother us too much.

    A lovely apartment with good size balcony, very close to the subway and three supermarkets. Quite a few restaurants and an “Irish” pub in easy walking distance. The bed was huge and comfortable, there is a microwave and single hot plate and cooking utensils in the apartment. There is also a laundry within the complex. Easy walk to a large temple complex and the warren of secluded laneways around the location. One stop from Kyoto central station in the subway (take exit 6 if you have heavy suitcases).

    Stayed in May 2024

  • Reviewed: 21 May 2024

    10
    Very good and satisfactory stay
    • Leisure trip
    • Group
    • One Bedroom Premier - No View
    • Stayed 3 nights
    • Submitted via mobile

    Good big rooms with kitchen and bathroom

    Stayed in May 2024

  • Reviewed: 21 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Studio Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Location to a nearby metro station.....pleasant staff

    Stayed in May 2024

  • Reviewed: 17 May 2024

    9.0
    The location is very good, the place is quiet and close to the main attractions
    • Leisure trip
    • Couple
    • Studio Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Location, cleanliness, staff

    Stayed in May 2024

  • Reviewed: 16 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio Premier Twin
    • Stayed 4 nights
    • Submitted via mobile

    -

    Nice and good size rooms in a great location with really helpful staff! 😊

    Stayed in May 2024

  • Reviewed: 13 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Too many Light switches

    Space

    Stayed in May 2024

  • Reviewed: 13 May 2024

    9.0
    Our very nice roomy Premium room with a couch, kitchenette, and balcony was a welcome treat in Japan
    • Leisure trip
    • Couple
    • Studio Premier Double
    • Stayed 3 nights

    The breakfast while covering most of the necessities was just so so. Kept me from giving the highest rating.

    Our room was considered Premium although it fell in line with other bookings price wise. We're not really sure whether this was representative of all the rooms or just a fluke. But the room had a functional balcony albeit without chairs, small kitchenette, and a couch with mini table - something that could never fit in most of the business class hotels we have been booking. So it was a treat.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    9.0
    Such a great studio apartment and helpful staff
    • Leisure trip
    • Couple
    • Studio Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The bed was terribly hard, this seems to be similar across Japan but I would love the option to pay for a softer bed underlay.

    A beautiful hotel, lovely entrance and fantastic studio style apartment which is very rare in japan. The staff were also fantastic, very helpful.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    10
    Very good accommodation on a busy road but no noice from inside.
    • Leisure trip
    • Couple
    • Studio Premier Double
    • Stayed 3 nights
    • Submitted via mobile

    Everything

    Stayed in May 2024

  • Reviewed: 11 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Very roomy for Japan was nice to have on a 4 night stop, a little dated but ver affordable & Very close to subway.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    9.0
    Worth it to stay and will stay again for next trip
    • Leisure trip
    • Couple
    • Studio Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The pillow is limited only 2 pieces and thin but comfortable 😅

    Near from station, supermarket, restaurant and also there is laundry room

    Stayed in May 2024

  • Reviewed: 7 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Studio Premier Double
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was basic. Probably avoid it and get a tuna and egg sandwich and a coffee at a local coffee shop next time.

    Stayed in May 2024

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: