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Reviews of Hotel Crown Hills Yamagata 3 stars

990-0039 Yamagata, Yamagata, Kasumicho 1-10-1, Japan

#17 of 21 hotels in Yamagata

Guests' Choice

Review score

Based on 84 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    7.2

  • Location

    7.9

  • Facilities

    6.9

  • Staff

    7.9

  • Value for money

    7.5

  • Free WiFi

    7.8

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Showing 1 – 25

  • Reviewed: 12 March 2024

    6.0
    Basic but convenient location
    • Leisure trip
    • Solo traveller
    • Double Room - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Building (and the hotel) seems a little old, bathroom is tiny and a little old as well.. but generally the room is spacious and clean (although very basic).

    Near the station. Lots of restaurants at the same row.

    Stayed in February 2024

  • Reviewed: 27 February 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Overall good for us

    Near Yamagata Station

    Stayed in February 2024

  • Reviewed: 1 February 2024

    8.0
    everything is great but we have to wait for breakfast
    • Leisure trip
    • People with friends
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    we have to wait for breakfast lately because group tours is coming.

    good service. have wifi near the yamagata station

    Stayed in December 2023

  • Reviewed: 27 September 2023

    7.0
    Surprisingly comfortable affordable hotel a stone throw from Yamagata Station
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The building is pretty old and there’s no car parking space but they offer a discount on a close car parking lot so it’s balanced out.

    Checkin was super easy, the staff were very friendly and made the process very smooth. The location was very central and close to the main station, stores and cafes. Also for nightly explorers there are a ton of cool bars around! The bed in the room was also extremely comfortable

    Stayed in September 2023

  • Reviewed: 4 August 2023

    7.0
    In the heart of town
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Slow lift 🛗

    Perfect location for access to the city centre. Hotel looked a bit dated but you couldn’t find fault: comfortable bed, amenities, good bathroom, tv, slippers, yukata,….

    Stayed in July 2023

  • Reviewed: 18 May 2023

    8.0
    Very convenient hotel aimed at business travelers.
    • Leisure trip
    • Solo traveller
    • Double Room - Smoking
    • Stayed 1 night

    It's very much a business hotel. The front desk is closed from mid-morning through mid-afternoon. But I was just looking for a place to stay for one night.

    Excellent location, close to the train station and on a street with several restaurants and izakayas.

    Stayed in May 2023

  • Reviewed: 11 May 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room - Non-Smoking
    • Stayed 1 night

    Hotel was a little old which is typical for the Crown hills hotel brand which is mostly a business hotel. Seems like their hotels really are due for remodeling and upgrade.

    Not that far from the station and this was the cheapest hotel in the area at the time. Room was big enough myself and bed was comfy enough. Just don't expect so much from this chain of hotels except a place to sleep at night.

    Stayed in March 2023

  • Reviewed: 6 May 2023

    6.0
    Good location
    • Leisure trip
    • People with friends
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Aesthetic a little outdated. Room floor was surprisingly uneven. Could kind of hear my neighbors.

    Close to the station. Has all the necessities one needs and beds are comfortable enough.

    Stayed in May 2023

  • Reviewed: 15 April 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Réception is on the 3rd floor, I had trouble finding it but maybe I'm just not really good 😅

    Staff was friendly and the room was spacious. Location is really good !

    Stayed in April 2023

  • Reviewed: 30 March 2023

    7.0
    Good
    • Business trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast has very limited choice for vegetarian people.

    Stayed in March 2023

  • Reviewed: 21 March 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Check out was at 10am. I asked to check out at 10:30 and was told it was not possible. Was given a certain rate by booking.com but upon arrival was told this was is only good if you can prove you've been vaccinated 3 times. They let me stay but I had to pay extra. Doesn't sound fair.

    Location was good. Walking distance to the station and near lots of restaurants and bars.

    Stayed in March 2023

  • Reviewed: 28 February 2023

    7.0
    was ok
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    towels and duvet were dirty reception is closed 10am-3pm

    free massage chairs, free coffee/tea, you can choose different shampoos and pillows, staff was very nice and friendly

    Stayed in February 2023

  • Reviewed: 24 February 2023

    7.0
    A hotel to just sleep in. Nothing too special.
    • Leisure trip
    • Couple
    • Double Room - Smoking
    • Stayed 3 nights

    Bars and other night life facilities around and sharing the same building. People can get a little rowdy around the hotel but it doesn't affect the loudness. Still quiet. Parking is not included so we had to pay for parking next to the building. Older looking hotel and some floors have smoking. Had to ask for another room that's non smoking, but the smell of the smoke still kind of gets to the rest of the hotel but it's nothing unbearable.

    The location is convenient and it's definitely one of those hotels where you just go there to sleep, nothing too special about it. The Staff was nice of course. Smooth check in process. Bathroom and room was clean.

    Stayed in February 2023

  • Reviewed: 19 February 2023

    6.0
    probably will not be there unless there’s no other choice.
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    there’s hair on the toilet, the no-smoking room has smell of smoke. the bed is not clean.

    near the station. amenities are free. pillows are comfortable.

    Stayed in February 2023

  • Reviewed: 17 February 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Could hear the neighbors talking loudly

    Cheap and centered area Pretty easy access to the train station

    Stayed in February 2023

  • Reviewed: 16 February 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We got everything we needed. Close to town.

    Stayed in February 2023

  • Reviewed: 10 January 2023

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Located in shared building with clubs, the buidling/interior is a little bit old. Need renovation.

    Good price for breakfast offer, variety of food. Sufficient amount of amenities and facilities. Free massage chair :)

    Stayed in January 2023

  • Reviewed: 7 February 2022

    7.0
    Great location for a quick getaway!
    • Leisure trip
    • Family with young children
    • Double Room - Smoking
    • Stayed 4 nights
    • Submitted via mobile

    No frills place, hallways smelled a bit smokey.

    Smack dab in the city center! Free breakfast.

    Stayed in November 2021

  • Reviewed: 1 February 2022

    7.0
    Good
    • Leisure trip
    • Group
    • Twin Room - Non-Smoking
    • Stayed 1 night

    location is very near station. price is reasonable.

    Stayed in December 2021

  • Reviewed: 18 June 2021

    8.0
    Very good
    • Business trip
    • People with friends
    • Single Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Location staff

    Stayed in June 2021

  • Reviewed: 9 February 2024

    5.0
    Passable
    • Leisure trip
    • Group
    • Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The Hotel is a bit run down.

    The breakfast was mediocre and they charged us ¥100 more the third day we were there than the previous mornings.

    Stayed in February 2024

  • Reviewed: 5 November 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 1 night

    Good hotel and location

    Stayed in November 2023

  • Reviewed: 27 June 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Double Room - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    The bathroom has a bad smell - My head was touching the ceiling in the shower - I found long hairs in the room - Everything is old and in bad shape - Last but not least, i found something similar to a camera in the climatisor, the staff said it's normal but i'm not so sure....

    The location - The bed

    Stayed in June 2023

  • Reviewed: 15 May 2023

    5.0
    Passable
    • Business trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 2 nights

    The place wasn't very clean, especially the bathroom. There was no hotel parking, but there was nearby paid parking. The information for the hotel says parking is available, but it's not necessarily true since nearby parking lots may be full. The bottom two floors of the building are dedicated to snacks and bars, so it's a little rowdy if you stay during the weekend.

    The location was great, and the pillows and bed were very comfortable.

    Stayed in May 2023

Showing 1 – 25

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