Lack of skincare products (toner, cream etc.) in hotel room or at the public bath, but that’s just first world problems.

Extremely friendly staffs, beautiful ryokan. Welcoming and safe even for solo female traveller.

Stayed in May 2024

Facilities were as seen in the picture - clean and neat.

Stayed in May 2024

The room is spacious, and the environment is quiet.

Stayed in May 2024

Nothing

The hotel is a traditional Japanese style setting, with nice Japanese garden, onsen and meals. The entire experience was truly sensational, including the staff were friendly, capable of English speaking and attentive. My room size was sufficient for 3 people and the room layout was very user friendly. Overall, I rate it as a 5-star hotel experience.

Stayed in May 2024

Nil.

Authentic ryokan experience with onsen and nice Japanese garden. There’s a coffee lounge with free coffee, table tennis room to keep one occupied. Perfect for a chill holiday!

Stayed in May 2024

English proficiency of the staff is mixed, but the front desk has very good English. Therefore I recommend you inform the front desk of any food allergies on check-in.

Very unique experience. The rooms are huge and you are shown every detail when you check in. The staff is warm and friendly. The ambience of the Ryokan just screams RELAX and it was a great night for our last night in Japan. The onsen water quality was checked while we were bathing, personally I feel that the staff has put the controversy behind them. The room has the wonderful tatami smell. The set breakfast and dinner were a unique experience I'd recommend for any international traveller. Despite us not knowing any Japanese, the staff was very friendly and welcoming.

Stayed in April 2024

Historic hotel with a beautiful garden. Really enjoyed the onsen and the breakfast was epic.

Stayed in April 2024

Service and food was great! Very comfortable room. Loved the onsen!

Stayed in April 2024

Would have preferred massage to be in spa -- was told only my room was possible, wasn't so comfortable on the futon Location is away from central part of Fukuoka

Spacious room & beautiful onsen, good service -- staff spoke some English, gorgeous Zen gardens Wonderful Japanese breakfast

Stayed in April 2024

The location was not ideal. It's a bit out of the way from the train station (15-20min walk), but that did not bother us too much. The wooden bathtub in our room did not look very clean, so we did not use it.

The staff at the reception was super helpful during our stay. Even though we ordered our breakfast too late and they were full, they still managed to make it work for us. They also kept our luggages the whole day after we checked out, because we wanted to see some sights. The common hot bath, and the garden are a big plus. The breakfast was cheap and full of tasty dishes, well prepared in a private room. I highly recommend this place.

Stayed in March 2024

The food presentation and quality was excellent. The staff was very kind and professional. Would highly recommend.

Stayed in January 2024

nothing

I had a truly perfect experience! This renowned place boasts a rich history, with authentic and impeccably maintained Japanese historical ryokan. The staff are exceptionally well-trained and polite. Despite initial concerns about water cleanliness, their informative video on cleaning the onsen area put us at ease. Breakfast with my family was delightful, and the onsen water was truly amazing! Instantly, my skin felt smoother, and upon waking, it was wonderfully moisturized. If I return to Fukuoka, I wouldn't hesitate to revisit this gem. My parents also thoroughly enjoyed their stay. Many thanks to all!

Stayed in April 2024

Nothing. All good!

The onsen is awesome and the front desk manager A.Kido is very kind and helpful :)

Stayed in March 2024

The location was a bit difficult to get to by walking. This was because you have to go through lots of narrow roads when walking from the train station.

The staff was kind and accommodating. The rooms were clean. The onsen was available to use in the evening and morning. Was able to get a taxi for us after we checked out. Overall a great place to stay.

Stayed in March 2024

The wifi was a bit weak in the room and some areas in the hotel but the card showing wifi info has already explained this and it is always accessible in the lounge room. Sometimes it’s good to relax without wifi accessible.

The breakfast and dinner were exquisite and the serving staff were extremely helpful and very friendly. The futon bed was made to perfection. I would also like to thank this receptionist who is a Korean/American mix (sorry I forgot her name). She is very helpful and explains everything clearly. It makes a huge difference for me who can’t speak Japanese. My stay in Daimaru Besso was very enjoyable and I hope to return back soon.

Stayed in March 2024

Nearby not much to explore except a hiking place, another few onsen and a mega donki which was not too far. I took a limousine bus here and have to carry the luggage down some stairs and drag it for some distance. I walked to the JR station after checking out, the distance was far and if you have a lot of luggage, I would strongly recommend that you take a taxi to the nearest train station.

The traditional ryokan was very nice, the Japanese ladies who attended to me during Check in and breakfast and dinner time were very friendly and tried their best to communicate with me even though they may not know how to speak English and i cannot speak Japanese. The onsen was big and quality of water was very good. It was quiet and I loved the stroll in the Japanese garden which was beautiful. The dinner was excellent and so delicious.

Stayed in March 2024

Because it’s located kinda far from the city, internet and WiFi are a little off in some spots

Perfect spot to escape from the city and enjoy some Zen time

Stayed in February 2024

In Room Wifi was unstable sometimes strong sometimes non-existent

Great Ryokan Experience and Value

Stayed in March 2024

Wifi was not strong. No other issues.

The food was excellent. Private dining and superb service!

Stayed in March 2024

None

Nice

Stayed in February 2024

This was the best stay I have ever stayed. So much that I really want to gatekeep it. It was whimsical and out of a fairytale, looks exactly, if not better than the pictures. I really regret not staying longer. Room was super vintage beautiful and clean, very big too. Facilities are good, hot baths were immaculate. I am 200% going back. This place was the best decision I have made last year. Highly recommend❤️ thank you for making my stay memorable❤️✨

Stayed in December 2023

These are minor quibbles: The inn is not close to a train station, but you can reach it by bus and short walk. WiFi was occasionally patchy.

This is a 150 year old property which is lovingly preserved and maintained, with its own Japanese garden and onsen. Despite being near a main road, it is serene and private, you will hardly meet other guests except in passing (even in the onsen). The room was much larger than I expected, decorated in traditional style. The service is wonderful, including an elegant lounge with free coffee and green tea. Meals are delicious and beautifully presented; dinner is in a private room, and breakfast served in your own room.

Stayed in February 2024

Please replace parts that are faulty.

Stayed in February 2024

Beautiful traditional ambiance

Stayed in February 2024