Too many people at the restaurant at breakfast time

Very good bathroom and good location

Stayed in March 2023

the tea provided can be improved.

conveniently located.

Stayed in March 2023

pretty convenient location

Stayed in January 2023

The staff at reception were incredibly slow. It took over 30 minutes to check in. Compared to other hotels we have stayed in, this was very disappointing.

Good sized room. Close to restaurants and Matsuyama castle.

Stayed in November 2022

Not an issue for us but bed was firm (which some may not like) We found it comfortable nonetheless. Restaurant is a separate (Italian restaurant) business downstairs. A good selection of food for breakfast but no cereal if that's what you prefer.

Well appointed hotel in a very central location. Nippon Rent-a-car directly opposite, which was very handy for car pick-up. Enjoyed our stay here. Not much English spoken by staff.

Stayed in November 2022

We were only there for one night, family of five with three kids under seven. The room was so spacious and we had a good rest. No comment on anything else really as we were just passing through during our travels. (pictures of room view)

Stayed in December 2021

Upgrade or change to larger room was too expensive. They charged me 5,000¥ extra per night for me and my 6 year old. And the room was with a view of the elevator parking structure at the hotel. At next hotel in Hiroshima, they charged me 1,500 yen per for upgrade to twin room. outrageous. Breakfast at the Italian restaurant downstairs was too crowded. No social distancing and of course masks come off while eating. A staff filling a dish sneezed while doing so, though through the mask, onto the food. customers could be seen or heard coughing and sneezing throughout the meal. poor covid prevention protocol.

Room was spacious after requesting change to twin room. Great location. Restaurant was fantastic, though menu was kinda limited. Breakfast at the same restaurant was decent.

Stayed in December 2021

location good for bus and downtown, Room and breakfast great

Stayed in November 2021

The only minor complaint I had is that the breakfast room gets pretty crowded, and in some cases you may have to wait a short while to enter.

The room itself was very nice, and was pretty spacious. The bed was large, and a second pillow is provided in the room as standard (meaning you don't have to ask!). The staff are polite and professional, too. The hotel itself is in a great location next to Okaido tram station, and nearby the base of the castle. The breakfast selection was pretty decent - they had good croissants and coffee. If I returned to Matsuyama, I would definitely stay here.

Stayed in November 2021

Very good location close to the main shopping area and also many restaurants around. Matsuyama castle is also close by and Dogo Onsen just a few tram stations away. Functional but smaller room as typical for that kind of hotel in Japan. Good value for money in my opinion for a short stay. The staff speaks some English.

Stayed in October 2021

Good location, room was a nice size, bathroom also a nice size.

Stayed in July 2021

First up: The three-bed-room was an absolute no-go. With the added bed the whole room - which may have been nice as a twin room - became simply cramped. It was not a pleasant experience. Secondly, the laundry machines with integrated dryers need maintainance. They took forever and ultimately did not dry. You could dry the laundry forever and it was still not dry. So people did try to dry their laundry forever, making it hard for others to gain access to a machine until late at night.

The bathroom facilities were nice and spacy.

Stayed in April 2023

The beds, although good sized were very uncomfortable. Hard and kind of lumpy in spots. It was difficult to get a good sleep because of the hard mattress. The staff weren’t very friendly bar 1. Having confirmed that my booking was for an adult and 3 children with their ages I was surprised that there were only two pillows. I asked the staff for two more and was asked what I intended to use them for!? I replied they were for my children to sleep on and then I was told that I had to go back down to the front desk to get them. In every other hotel the staff has always brought pillows or towels to our room. Not sure why this wasn’t the case here. The video on demand system had very few options but extremely limited for kids so not worth it. The breakfast was good but the restaurant was small so space was limited and it was difficult to adequately social distance.

The room was spacious for a Japanese hotel. The bathroom was great. Separate toilet and separate vanity as well as separate shower with bath and lockable door stood out for me. Complimentary bottled water was a nice touch. The hotel itself seems rather new and the room was spotless. Wi-if didn’t require a password which made things easy. Great location. Could easily walk to the rope way station. Lawson convenience store a few doors down as well as restaurants all within easy walking distance. Public transport right in front.

Stayed in May 2022

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Stayed in May 2024

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Stayed in March 2024

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Stayed in April 2024

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Stayed in May 2024

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Stayed in April 2024

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Stayed in May 2024

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Stayed in April 2024

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Stayed in April 2024

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Stayed in April 2024

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Stayed in March 2024

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Stayed in April 2024

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Stayed in April 2024