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Reviews of Hotel DIAMOND 3 stars

150-0043 Tokyo-to, 渋谷区道玄坂2-28-9, Japan

#615 of 1,366 hotels in Tokyo

Guests' Choice

Review score

Based on 141 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    9.0

  • Facilities

    8.8

  • Staff

    9.0

  • Value for money

    8.0

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 19 May 2024

    9.0
    The stay was great, clean, and comfortable!
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    No non-smoking rooms

    The property was clean and great location. Price was good for the area

    Stayed in May 2024

  • Reviewed: 17 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nice location Nice room with friendly staff

    Stayed in May 2024

  • Reviewed: 15 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Can’t beat the location and price. Shibuya crossing is so close. Room is clean and filled with ammenities. Lots of freebies including alcohol and ice cream in the lobby.

    Stayed in May 2024

  • Reviewed: 2 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    It was actually a love hotel but not mentioned in full and I had a hard time trying to console my partner... imagine not knowing booking a love hotel...

    It was definitely clean, bright and near to shopping areas and foodie streets

    Stayed in April 2024

  • Reviewed: 28 April 2024

    9.0
    A little gem in heart of Shibuya
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    A bit more pricey than other hotels in Tokyo but it was in busy part of Tokyo. Initially thought it might be a bit seedy but it turned out to be a great little hotel .

    Great location in busy Shibuya district . Lovely room with excellent bathroom . Free goodies - wine, spirits, Ice cream, toiletries a bonus

    Stayed in April 2024

  • Reviewed: 26 April 2024

    8.0
    Would recommend
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The room smelt like smoke

    The all you can drink, spirits and wine. The free ice cream was delicious too

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Difficult getting out of bed due small space.

    Clean and convenient.

    Stayed in March 2024

  • Reviewed: 19 April 2024

    9.0
    great stay
    • Business trip
    • Group
    • Superior Double Room
    • Stayed 1 night

    great location, free drinks and ice cream, helpful staff

    Stayed in March 2024

  • Reviewed: 12 April 2024

    9.0
    Cute small hotel off Shibuya Crossing area with very helpful staff.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights

    The hotel was great. However, the streets can be very busy late into the night and although the hotel itself was very quiet and soundproof between rooms, sometimes the high voices on the street could be heard. Ear plugs blocked all that out.

    Cute little hotel just off the main street in Shibuya Crossing. Lots of restaurants nearby. The staff was very, very helpful! There are drinks, alcohol and ice cream available for sale in the lobby with a ramen shop on the corner. Very quiet inside the hotel. I would stay again if I returned to Japan!

    Stayed in April 2024

  • Reviewed: 8 April 2024

    9.0
    Excellent option for Shibuya
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent option in Shibuya to enjoy the city super close to the station and the main attractions . Great room with a lot of amenities. Super clean and well organized

    Stayed in April 2024

  • Reviewed: 1 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Shower drain had hair in it prior to my stay. Could only forward luggage to convenience store, but not another hotel location.

    Great location. Close to the Shibuya Station. Staff is friendly.

    Stayed in March 2024

  • Reviewed: 23 March 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Challenging for non-Japanese speaking people to communicate and to use the hi-tech room features especially the temperature control remote.

    Clean with nice amenities. Good central location. Loved the Silk ice cream machine.

    Stayed in March 2024

  • Reviewed: 20 March 2024

    8.0
    Nice first stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    I fought with the air conditioning, even when I translated the buttons I wanted it to keep being on but it didn't really work like that. The room and hallways are tight but this is expected for Shibuya!

    The free drinks in the lobby and in the room, glamorous lobby, super nice bathroom (seriously, take a shower and bath here!!) and a decent bed. The staff are super helpful and nice and the room was soundproof.

    Stayed in March 2024

  • Reviewed: 14 March 2024

    8.0
    Excellent! Will stay again if I am ever in Tokyo.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The toilet light came on automatically which is shocking in the middle of tue night.

    The location was the best! Right near Shibuya station and the down town area. Despite the local night life the hotel room was very quiet!

    Stayed in March 2024

  • Reviewed: 21 February 2024

    9.0
    Comfortable, quirky and central
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    "Love Hill" is an interesting area, but small twisty streets - so I initially had trouble finding the hotel.

    Great central location, just a stroll from the Shibuya train station, scramble crossing and downtown Shibuya. Slightly different as its a "love hotel" - with complementary alcoholic drinks & icecream in the foyer. So, no lounge or gym or pool etc, but great sound proofing, and surprisingly not at all sleezy.

    Stayed in February 2024

  • Reviewed: 10 February 2024

    7.0
    Nice amenities and location but not a family hotel!
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There was no safe in the room and you have to hand over your room key when you go out. We didn’t have any issues but didn’t like taking everything with us. There was only one pillow per person and no headboard, and the bed moved easily from the wall, so we couldn’t sit up in bed. However, as I noted before, this isn’t really designed as a tourist hotel 😊

    Great location near shops and restaurants. Incredible choice of amenities (toiletries, tea, even alcoholic drinks!). Warning: I didn’t realise this was also a ‘love hotel’, so the decor, hotel surrounds and some clientele took me by surprise 😊. However, if you ignore this, the place is fine.

    Stayed in February 2024

  • Reviewed: 20 January 2024

    8.0
    Excellent location, fun vibe!
    • Leisure trip
    • Group
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    We lived this hotel so much! Such a good location in shibuya— the free ice cream and drinks in the lobby were our favorite!!

    Stayed in January 2024

  • Reviewed: 17 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Quite pricy

    Location and the facilities also free drinks and ice cream

    Stayed in January 2024

  • Reviewed: 11 January 2024

    9.0
    Love this hotel
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Love this hotel. Great staff Fab location Complimentary bar. Very cool

    Stayed in December 2023

  • Reviewed: 4 January 2024

    9.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Small room but comfortable.

    Location

    Stayed in January 2024

  • Reviewed: 27 November 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    nothing

    room was spacious and had a nice Japanese style bathrrom - lots of good quality amenities welcome drink on arrival

    Stayed in November 2023

  • Reviewed: 25 November 2023

    8.0
    It was convenient to the station and major shopping centres and restaraunts.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights

    The beds and pillows weren't very comfortable and would slide off the base. Having a non slip mat under the mattress may help with preventing the mattress sliding so much.

    The staff was friendly and they offered many complimentary things, such as a soft serve ice cream machine, a range of bath stuff, tea, coffee, etc, wine and spirits. There was also a very large flat screen TV with access to Amazon Prime streaming service.

    Stayed in November 2023

  • Reviewed: 13 November 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    The staff were all accommodating. The location os great and the hotel was clean.

    Stayed in November 2023

  • Reviewed: 19 October 2023

    8.0
    Superb location near Shibuya crossing
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The fact that I didn't know that it was a love hotel until I started walking to the hotel and saw all the business in the street nearby and then little "signs" in the hotel room. I had no idea. I chose the hotel because of the good price and superb location near Shibuya crossing. Though after the surprise I must admit that I had no problems and mind my own business. The hotel room's door is noise isolated, I notice when exiting room and hear the music in the corridors. I was relieved to see other guests checking in that seemed like a family on holidays so I felt relieved I was not the only innocent ignorant when booking 😆

    Superb location 5 minutes walk from Shibuya crossing. Very clean and not too small room for Japanese standards. Staff at the reception is helpful and friendly though they can't speak a word of English. I used Google translate and was perfect.

    Stayed in October 2023

Showing 1 – 25

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