Nothing!

Wonderful facilities and amenities, comfortable and clean rooms, very helpful staff

Stayed in May 2024

Really good location near the train station. Excellent service and nice extras. Bath house was great

Stayed in May 2024

Provide an empty laundry basket so if guests leave their laundry way after dry time has expired, another guest can use the dryer.

Breakfast selections were excellent and appreciated that it changed from day to day. Loved the delicious ramen in the evening! Thank you!

Stayed in May 2024

Friendly staff, nice rooms

Stayed in May 2024

The only reason I didn’t give a 10 star review is because my room looked out onto a wall making it dark and depressing.

Onsen was amazing. Breakfast great. Staff lovely. Location a short distance from The train station.

Stayed in May 2024

The first room I was assigned smelled very strongly. But the staff let me change rooms and it was great!

The staff were excellent. The bonus jelly in the fridge was nice.

Stayed in May 2024

Staff exceptionally helpful and kind!

Stayed in May 2024

Breakfast was expensive!

Location Bath Ice cream & massage chairs

Stayed in May 2024

All the facilities were great. Olsen, breakfast, luggage storage etc

Stayed in April 2024

Conveniently located free ramen in the evening a 7Eleven just at the Hotel, close to the shuttle Bus to Nagasaki Airport and in walking distance of the train station

Stayed in May 2024

Even though the location is very close to the station, it is rather annoying to reach if you follow Google Maps. There are some pedestrian bridges in front of the station. Ignore these and take the "long way around". Because if you have more than 1 suitcase like me, it will be a real pain to go up and down the stairs. There are some elevators, but not everywhere.

The room was nice and clean and spacious enough. The hotel has a 7/11 attached to it which makes it really convenient and the free late night ramen was pretty great as well. The onsen though was awesome, nothing beats a nice soak after a long day. Would stay again if I am in Nagasaki.

Stayed in May 2024

Great Breakfast! Great onsen!

Stayed in May 2024

Having to leave

Top floor onsen

Stayed in May 2024

hotel's location is very convenient nearby the 7-11 and tram station , and also have a very good spring bath so i can fully relaxed after a daytrip. highly recommended!

Stayed in May 2024

Good location just a short walk from the JR station.. Also handy to the tram. stop.. The trams are great to visit all the major sites just using the IC card... The room was a good size and comfortable. The breakfast was excellent with a great range of food. The onsen on the top floor with indoor and outdoor pools was excellent.

Stayed in May 2024

Clean, well appointed — always important in Japan where rooms and bathrooms are small — the staff was super nice and helpful and the location perfect. Not a stunning area of Nagasaki but very conveniently placed near the station.

Stayed in May 2024

It’s a little bit far from the station.

The hotel was close to gotomachi tram station and within walking distance to meganebashi. The environment was quiet and relaxing. The hot bath after long walk was amazing. Not to mention the breakfast which was exceptional. We love horse mackarel.

Stayed in May 2024

there're plenty of breakfast lines, and delicious

Stayed in April 2024

No vegetarian friendly restaurants near the hotel

Location was very good, close to the bus and subway station

Stayed in May 2024

Loved the hotel. The bonuses like the noodles and the massage chair were great. I didn't use the onsen, but for those who like onsen, this is also a great extra. I sent my luggage ahead, and it was ready when i checked in. They also stored it for me when i left, so i could pick it up later.

Stayed in March 2024

Staff were a bit too rigid - didn't know how to be more flexible and understand customer needs.

The spa was great for soothing a tired and aching body.

Stayed in April 2024

Having just come from an apartment-style stay with a proper refrigerator, the Dormy's "cooling element" for ice was not enough to preserve some ice cream treats I tried to bring with me. I had to throw them out (fortunately, the Dormy had nearly the same ice cream treat for free on the top floor, so I didn't have to suffer too badly). I've only used a few public baths, but the ones at the Dormy were the most crowded I'd seen. The did have a private TV channel (more like status screen) that showed if they were crowded (it had three levels: empty, semi-crowded, and crowded), but it was still more people than I was used to seeing, in general. This is probably more of a good thing than a bad thing, but for public bath newbies (like me), it's something to keep in mind and be ready for. The massage chairs were heavily used, and some of the leather had worn through in the head rest area. I solved it by keeping an extra dry towel with me (when I remembered) to put behind my head. However, it was a moot point half the time, since the chairs were fairly popular so there wasn't always one available. There was a piece of floor lining near the shower that was peeling. It was still a little sticky, so I pushed it back, but it started peeling back again after 5 minutes. I told the front desk about it, and they said they'd send someone while I was out, but I didn't notice any improvement. I think whoever came (if anyone came) just pushed it back like I had, figured it was fixed, and left before seeing it peel up again. However, this was in a dry area (not the shower itself). Apart from occasionally triggering my OCD, it had zero impact on my stay.

The onsen was on the top level and was surprisingly nice with a faux-natural appearance. They even had an outdoor bath. The bath floor had a small reading room with manga, free ice cream pops, and two massage chairs. They offered free noodles in the evening, and probiotic beverages in the morning. Basically: they had a lot of nice, fun little free things that enhanced the enjoyment of the stay (would I have had 4 ice cream bars if I had to pay? probably not). The location was pretty close to the main train station, but the area in front of the station is pretty large and there are many pedestrian bridges. This is good, but it's also confusing for new arrivals. Burdened with our luggage, we ended up taking a very non-optimal route from the station to the hotel, which we did not repeat when we checked out. Once you know how to go, the station with its bounty of shops and eateries is only about a 5 minute walk away, and there are many little streetside restaurants even closer than that. We had a great meal at the Chinese resturant just out the front door from the Dormy. The room was thoughtfully appointed and very clean and comfortable. My Japan trip was several weeks long, and by this time I was a little fatigued from so much sightseeing, so I really appreciated the bath and perks at the Dormy. Tragically, I may have appreciated the Dormy even more than Nagasaki itself. I really needed some downtime, and the Dormy was perfect for it.

Stayed in April 2024

Good

Onsen

Stayed in March 2024

Very nice hotel in good location. Good value for money.

Stayed in April 2024