Friendly helpful staff that always greet you with a smile. Views of the snow covered mountains from the hotel rooms. Wonderful home made breakfasts to start the day each morning. Followed by a ride in the hotel bus to your desired slope. And an Onsen onsite in the hotel to finish the day

Stayed in February 2024

Great location super close to the Main Street of echoland for restaurants. The couple who ran the hotel were so kind and lovely and helped so much even though they have limited English google translate helped a lot. They were always helpful.

Stayed in February 2024

The hosts were so lovely and kind. The breakfast was amazing. Accomodation was beautiful. Great location near Happo and Echoland. Great value for money - could not recommend enough!

Stayed in February 2024

The most amazing hosts we’ve had, so friendly and very accomodating !!

Stayed in January 2024

Nothing

The loverly couple that own the hotel were amazing and did everything they could to ensure I had a great time. The food was amazing and I would highly recommend staying here. It's located only a 2min walk from a main strip with plenty or restaurants and bars. It was super easy to get to and from the slopes and great to recover in the onsen after

Stayed in January 2024

Loved our stay at El Mayo the couple who run to place are both legends. The shuttle bus is so handy and they do their best to take care of all the guests even when we came back from the slopes with injuries, they had handy little medical heating patches which was highly appreciated. They also went out of their way to check on everyone after the earthquake 🙂

Stayed in January 2024

Nothing.

Great homemade Japanese breakfast. Optional Japanese dinner is exceptional. Lovely and helpful hosts.

Stayed in December 2023

There are no tissues or tea or coffee in the room. There was also no coffee, tea, water or anything in the kotatsu area this time. There was coffee, coffee lollies and water last time we stayed and I suggested they add tea as an option too but this time there was only a note about stopping the spread of coronavirus and please do not eat or drink in the kotatsu area. Kinda sad as one of my favourite memories from last time was having a couple of drinks before dinner under the kotatsu and then having a few waters under the kotatsu when we got back. I hope they bring back coffee, water and tea please in kotatsu area in the future. There is no yukata to wear to the onsen. The beds are a little hard. There was a wierd situation in the entranceway of our room where all the doors opened into the same spot (cupboard doors, bathroom door, room door) and they would hit each other and you would get stuck between them. This must just be with some rooms though as we didnt experience that last time. The ski locker room downstairs has locks for your skis and boots but they dont seem to fit most skiis (they are too thin) maybe only old style racing skis. And the boot locks were hard to figure out too. They might only work for snowboard boots.

This was our second time staying at El Mayo. Last time was just before corona and it was such a great stay we had to come back. The owners are so lovely. I cried both times when we left. This time we tried their breakfast and it was a nice mix of western and japanese. We called from the bus terminal when we arrived and got a pickup. We also got dropped off again when we checked out. They run a free bus to happo one every day and there is a bus stop right out the front to both 47/goryu and iiwatake (which are free). Its a short walk to base camp for busses to other resorts (some paid and some free). Its also a short walk to echoland for dinner or cut back down a back road into happo town if you feel like it, its only about a 15min walk. The wifi was good. They also have a coin laundry and detergent for sale at reception for 50yen. Theres a convenience store/alcohol shop down the end of the street. They have a couple of cats that are a bit shy but i was so proud i got to pat them this time! They like to come out at night and sleep next to the heaters in the kotatsu area. They also have western rooms if you dont want the traditional Japanese tatami futon rooms but we love traditional style rooms. We had a private bathroom in our room aswell.

Stayed in February 2023

My daughter and I had an excellent week staying at El Mayo. The couple who run the hotel were absolutely lovely, and went out of their way to make us feel welcome, and help wherever they could. They picked us up from the bus terminal, and dropped us off to Hakuba Base Camp when we were leaving. And the traditional japanese breakfasts each morning where just amazing! We also enjoyed the onsite onsen, which was almost always empty in evenings. The property is a little old, but it was all beautifully clean, and the location for skiing Happo One and Goryu/47 is fantastic. We'd love to come back for more - highly recommended!

Stayed in February 2023

Property is exactly as describes and what you pay for.

Great location - ski in ski out with convenient drop off by hotel EL Mayo in the morning and return via free shuttle with stop located next door by the ski resorts (Happo One and Hakuba47). There is a drying room to store your ski equipment, which is located downstairs. Property owners are kind and generous, offing free pick up on arrival and drop off on departure. Breakfast option available at a fee - highly recommend, great feed before hitting the slopes. Onsen available - great after a long day on the slopes. Separate men and woman’s onsen. Short walking distance to Ecoland - many great restaurants around (Marutama Ramen & Bar is highly recommended)

Stayed in March 2023

Everything was just right

Beautifully presented and very balanced breakfast. Super friendly hotel managers

Stayed in March 2023

The most wonderful hosts you could ever ask for - nothing was too much trouble, and went out of their way to make our holiday fabulous. And the breakfasts were fantastic - traditional, and presented so wonderfully. But you need a serious appetite to finish it all. And the Onsen to finish the day after a hard days skiing was just perfect.

Stayed in February 2023

Nothing

Great location, very good value, lovely and kind hosts who were very welcoming and helpful

Stayed in February 2023

slightly outdated and bathroom was small

The hotel is owned by the nicest Japanese couple who were so kind. Was very clean, breakfast and dinner was incredible. Onsen was a nice benefit. Beyond happy with the stay and value. Would definitely return.

Stayed in February 2023

nothing!

We had an amazing stay at Hotel El Mayo. The staff were very friendly and helpful. The rooms were warm and cosy and the hotel was just a short walk from local restaurants and bars. The staff kindly dropped us at the bus stop when we needed. We used the drying room and laundry which were very convenient for us after a day on the slopes. Thank you for having us!

Stayed in January 2023

We had a group of 6 and stayed in rooms of 2 and 4. the rooms were perfect sizes, clean, warm and comfortable. The owners were so so lovely and welcoming, they even dropped us off and picked us up from the bus terminals, train station and mountain bases. we love Hotel El Mayo!

Stayed in January 2023

the shower facilities weren’t the greatest

location

Stayed in January 2023

room was on 3F, had to climb stairs. Especially after a tiring day at the slopes, had to climb stairs from the basement to 3F since the onsen and laundry is on basement. Also it would have been good if the breakfast was included in the package instead of paying seperately.

location was great. very close to Echoland. lots of restaurants around. Shuttle bus stop right outside the hotel. Breakfast was in Japanese style and very nice. Great that the hotel has an onsen.

Stayed in January 2023

Great breakfast, phenomenal service, timely pickup/drop off service - really enjoyed my stay here

Stayed in February 2022

On our last day, our taxi was having a hard time to find the place to pick us up. The owner went out of his way to bring us to the station so we could catch our bus.

Stayed in January 2022

Clothes dryer was too slow.

Location and quiet.

Stayed in December 2021

The hotel is quite dated and a little tired in areas

Great breakfast, onsen and hosts. make sure you have google translate

Stayed in January 2024

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Stayed in March 2024

There are no comments available for this review

Stayed in March 2024

There are no comments available for this review

Stayed in February 2024