969-2701 Fukushima, Kitashiobara, Hibara Arasunasawayama 1082, Japan
#2 of 13 hotels in Kitashiobara
Guests' ChoiceBased on 20 hotel reviews
8.9Cleanliness
9.4
Comfort
9.4
Location
9.0
Facilities
9.3
Staff
9.2
Value for money
9.0
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Showing 1 – 20
Reviewed: 1 June 2024
Sreerema
MalaysiaNot a dislike, but those who want to drive around the many sights in the area should be aware that the hotel is about a 20-min drive from the main road. A scenic drive with views of Lake Onogawa but if you’re here for a few days, the drives do add up.
Very spacious room, serene setting surrounded by forests and mountains. Fabulous onsen, especially loved the outdoor onsen. There’s also a free nature walk in the morning.
Stayed in May 2024
Reviewed: 7 May 2024
Đặng
Vietnamawesome place, just a little bit far from center you have great room, hotel have many free things to offer breakfast have a lot of choice and it s really good, even have lynchee
Stayed in April 2024
Reviewed: 6 May 2024
Andrea
JapanNot the hotel's fault, but the area is lacking food options so plan ahead if you are staying more days.
Large room with big curtains and very comfortable beds, could get excellent rest at night as it is also sound proof. Toiletries are very nice and room has a spacious bathroom. Breakfast was very nice but I was missing a bit more western options. Onsen area had free massage chairs in front. Lobby is spacious with ping-pong table and there is a free walk and marshmallow roasting they offer daily. They also have a very nice souvenir shop. All in all excellent place to come and charge your batteries and fully relax. I would like to come back.
Stayed in May 2024
Reviewed: 30 April 2024
Attaphol
ThailandEvery thing very nice. Thank you very much for your warm welcome.
Stayed in April 2024
Reviewed: 27 April 2024
Pham
JapanExcellent service and staff
Stayed in April 2024
Reviewed: 2 March 2024
Tatyana
JapanGreat location near ski slopes, spacious rooms, onsen. Staff was very friendly and helpful, kids were excited about the baking marshmallows)))
Stayed in March 2024
Reviewed: 1 March 2024
Peter
PhilippinesI found the whole experience difficult to fault ..
Ski in ski out .. the hotel is beautifully finished well run and close to a ski field that’s well serviced with runs lifts and amenity ..
Stayed in March 2024
Reviewed: 10 January 2024
Richelle
New ZealandThe ski in and out is easy and super convenient.
Stayed in January 2024
Reviewed: 30 November 2023
Zablon
JapanVery kind and proactive staff
Stayed in November 2023
Reviewed: 29 November 2023
Benjamin
AustraliaThat I couldn’t stay longer!
Everything about this property is amazing, will 1000% be going back there! We weren’t expecting snow but is snowed one of the nights we were there and the staff provided gumboots and coats to go out in the snow in. The staff were amazing and so sweet, they actually blew my mind how thoughtful they were. One staff member came outside running in the snow as he seen my partner and I trying to take photos and offered to take a photo of us. Another staff member came running with an umbrella when we got back to the hotel as it just started snowing. I left my phone charger at the previous hotel we stayed at and they were kind enough to lend me one for my stay there. Customer service is out of this world here!
Stayed in November 2023
Reviewed: 12 November 2023
Diablolynx
United KingdomEverything was great.
The staff were great and we enjoyed the real fire and free coffee in the main entrance. It would have been great to make use of the cable car voucher (we didn't because of bad weather) but it was a nice touch all the same. We enjoyed the evening meal as well as the breakfast s part of our package.
Stayed in October 2023
Reviewed: 9 November 2023
Vladimirchuk
JapanToo expensive dinner
The territory of the hotel is great. The staff are really helpful and friendly.
Stayed in November 2023
Reviewed: 3 November 2023
Pamm
JapanUsed laundry, but there were no translated instructions for the machines, using our translate program was not much help. Managed to get clothes done, took two trips to the dryer to dry them. Regardless, glad to have them clean!
This a beautiful resort hotel, lots of activities for longer stays. We loved the onsen, very large room with a nice view. Walking the property is encouraged, and they have a ropeway as well, included in the room rate. Didn't eat there, we went into the nearby town to an Italian restaurant, which was quire good. Laundry facility available.
Stayed in October 2023
Reviewed: 21 October 2023
Lydia
Hong KongNone
Spacious room and nice view. You could take a free cable car to enjoy the beautiful autumn color in the mountain. And they even provide hiking tour.
Stayed in October 2023
Reviewed: 4 April 2024
Sunil
JapanThere are no comments available for this review
Stayed in April 2024
Reviewed: 17 March 2024
Noppasin
ThailandThere are no comments available for this review
Stayed in December 2023
Reviewed: 10 November 2023
Siang
SingaporeThere are no comments available for this review
Stayed in November 2023
Reviewed: 20 October 2023
Michaela1956
AustriaThere are no comments available for this review
Stayed in October 2023
Reviewed: 28 September 2023
Xin
JapanThere are no comments available for this review
Stayed in September 2023
Showing 1 – 20
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