601-8003 Kyoto, Kyoto, Minami-ku Higashikujo Nishisanno-cho 5-6 , Japan
#171 of 635 hotels in Kyoto
Guests' ChoiceBased on 191 hotel reviews
8.9Cleanliness
9.5
Comfort
9.4
Location
9.0
Facilities
9.3
Staff
9.4
Value for money
9.1
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 June 2024
Melanie
AustraliaNothing not to like
Beds gorgeous, quiet, stylish. Great comps. Amazing bathroom great tv washing machine etc.
Stayed in June 2024
Reviewed: 1 June 2024
Shauna
United StatesThe hotel staff was incredibly friendly and helpful, the room was large and I loved that this hotel had an in room washer/dryer and kitchenette! The location was also perfect and my entire family loved our stay!
Stayed in March 2024
Reviewed: 29 May 2024
Alison
United KingdomThere was a lack of natural light.
Spacious room with great facilities. Staff were extremely helpful and accommodating. Location was quiet and excellent for access to Kyoto station.
Stayed in May 2024
Reviewed: 28 May 2024
Emma
AustraliaVery spacious room with plenty of room to move! Clean and comfortable. Really enjoyed the layout of the room and inclusion of washing machine. Was situated down a quiet street and just a short walk to the train station. Breakfast was delicious.
Stayed in April 2024
Reviewed: 28 May 2024
Ryan_3000
AustraliaMinor comments, a wardrobe and a large sink space for the toilet would be a great improvement but did not affect our overall experience. We will be staying here if we come back next year.
Everything! The entire room/beds/bathroom were ridiculously spacious and it did not feel like I was in Japan confined to a small space. The 2-in-1 washing/dryer was amazing could not have asked for me.
Stayed in May 2024
Reviewed: 26 May 2024
Daniel
AustraliaSome maintenance required. Loose faucet but not a deal break.
Spacious room with top appliances. Shower was excellent. Had a great sleep.
Stayed in May 2024
Reviewed: 24 May 2024
Kimberly
United StatesThe only negative was there was a slight smell of stale water upon our initial check-in in the shower area but after a bit of Lysol and use, the smell went away. I do not hold this against the hotel, this is most likely a natural occurring issue with the water being contained within the shower/bath area. Not a problem at all and I did not bring it to the staff's attention because I was able to resolve the issue with no problem.
Breakfast was awesome, staff were very friendly, polite, attentive and professional every day. The breakfast consisted of either a panini sandwich or soup/bread along with eggs (scrambled or boiled)/sausage and salad. They also offered biscotti and jam, these wonderful little cookie biscuits and small cake-like treats. Service was awesome!
Stayed in May 2024
Reviewed: 23 May 2024
Noor
MalaysiaBed and pillow
Location, room facilities
Stayed in April 2024
Reviewed: 23 May 2024
Elisabeth
AustraliaNothing
The art installation wall. So beautiful and clever use of space. Also kitchen and washing machine excellent.
Stayed in May 2024
Reviewed: 18 May 2024
Karen
United StatesMore square footage would have been icing on the cake. However, I did enjoy the room, it’s modern decor and the bathroom facilities.
I would definitely stay here on my next trip to Kyoto.
Stayed in May 2024
Reviewed: 6 May 2024
Ba
VietnamNone.
Very spacious room and convenient location, really near Kyoto Station. The staff were also very helpful and kind.
Stayed in February 2024
Reviewed: 6 May 2024
Christine
Philippinesneed more hangers. only 4. cupboard is too narrow to put clothes in so nowhere to hide clothes
huge room + washer/dryer in the room (bring own soap) huge bed great location. don quijote is a few steps. kyoto station is a few more steps
Stayed in April 2024
Reviewed: 4 May 2024
Anastasiia
RussiaBreakfast doesn't have a good choice. And you also need to schedule your breakfast visit in advance.
This is a very nice quite hotel that is located 5 mins walk from the Central Train Station. There is a washing - drying machine in the room. The room itself is pretty spacious and has everything you might need. Very nice and helpful people at the reception.
Stayed in March 2024
Reviewed: 18 April 2024
Abu
MalaysiaIf you don’t like rooms with no windows for ventilation, this hotel is not for you. But they have ceiling to floor glass windows with intricate wall decoration in front of it, so it’s not completely claustrophobic.
I like the location. Only 4 minutes walk to the Kyoto Station. Easily accessible. Mostly flat terrain. I love how they include kitchen with utensils and washer with dryer in my room. Very convenient for a muslim family like ours to cook our own halal meals. I love how the location is close to everywhere, close to AEON and Kyoto Station that could connect to everywhere.
Stayed in April 2024
Reviewed: 16 April 2024
Erin
CanadaOriginally booked with a breakfast option, and then rebooked during a black friday sale. The breakfast option was no longer available and the price skyrocketed for adding breakfast. thankfully better and cheaper breakfast options all around Kyoto station, but this was a little annoying.
In room laundry and kitchenette are fantastic
Stayed in April 2024
Reviewed: 14 April 2024
Sonia
AustraliaNothing
The property is one stop from the busy district of Namba so it was nice to stay just a little out where it was more quiet. Loved the 4 double beds in the room - one each. Easy check-in. Great informative property manual. Great communication with owners.
Stayed in April 2024
Reviewed: 13 April 2024
Tessa
United StatesGreat location, we booked a larger room which had a great amount of space for us, wonderful bathrooms and amenities. I would happily stay here again.
Stayed in April 2024
Reviewed: 11 April 2024
Tessa
United StatesThis hotel was in a great location to Kyoto Station and central to lots of Kyoto activities! It was very clean and had plenty of space (we did book a larger room). There was laundry, a kitchen, and a great sized wonderful bath/shower room. It was very comfortable.
Stayed in April 2024
Reviewed: 31 March 2024
Michael
United StatesOnly 4 floors so not really a good view of the city
Location and breakfast
Stayed in March 2024
Reviewed: 29 March 2024
Kiyoko
United KingdomNothing
3min walk from Kyoto station, close to the coach stations for the tour That’s the reason we booked this hotel but hotel was so spacious and modern Japanese We wished to stayed all that time Staff was lovely and helpful
Stayed in March 2024
Reviewed: 25 March 2024
Leia
AustraliaNothing, we would recommend this hotel to anyone
Hotel is great, short walk to kyoto train station and aeon mall and avanti malls down the road, lots of space in the room which is great when travelling and the beds are pretty comfortable.
Stayed in March 2024
Reviewed: 16 March 2024
John
AustraliaThe inability to have breakfast at short notice.
The quiet. .we had the best sleep. Situated in a side alley, with no street view (a plus) but a glass wall with intriguing sand design.
Stayed in March 2024
Reviewed: 10 March 2024
Olivia
AustraliaNothing
The location was great and the room was super quiet. The staff were wonderful and so was the proximity to the train station with loads of eateries. The restaurant bar opposite the hotel is a must.
Stayed in February 2024
Reviewed: 27 February 2024
Elise
AustraliaOverall good.
The settings of the room
Stayed in January 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content