That's a pity that there isn't an onsen in the hotel but everything was perfect!

This is the best hotel we stayed in Japan (we changed 5 hotels in different places)! The welcoming and the goodbye have been very warm, the staff was amazing and really kind. The atmosphere was relaxing, the room was big, amazing and clean, exceeding out expectations. During the evening they serve udon for free.

Stayed in March 2024

Great hotel, fantastic value for money. Staff were so lovely and welcoming. Great location to explore from. Walking distance to Kanazawa station, Omicho market and a great selection of restaurants. Our room was relatively small but lovely comfy bed and fine for a short stay.

Stayed in March 2024

Fantastic place to stay in Kanazawa. Close to everything, clean and spacious, with great design and amazing hospitality from everyone working there. 10/10 definitely would recommend

Stayed in March 2024

Nothing.

Excellent location near Kanazawa Station and Omicho Market. Lovely staff who were friendly and helpful and made us feel welcomed and special. The room was well-configured with various storage space and surfaces to place our personal items and the decor was modern and charming. The bathroom was really nice and the ofuro tub was just big enough for two. Everything was very clean and it was quite quiet. Highly recommend if you want to experience an intimate and relaxing environment in the middle of the city.

Stayed in March 2024

The loveliest, most welcoming staff, the hotel and room elegance, the attention and details: we loved it all!

Stayed in March 2024

Smaller room, size wise, in comparison to western standard of course since we are in Japan. But otherwise all the amenities are present, efficiently placed and of high quality.

Excellent location, elegantly decorated, original and charming establishment (modern but classic), outstanding service, and staff. Truly deserving a five stars rating for the accommodation and exceptional service. The best among all the properties (4+ - 5 stars) that we stayed during this trip. All the details and amenities of the room are first rate, and the service is just outstanding. For example, we were pleasantly surprised and honored that the staff even left a bag full of water and drinks replacement outside of our door on the day that we requested for no room service. In summary, the hotel is comparable to small, unique, and exceptional boutique hotels of the world for us.

Stayed in March 2024

The Japanese breakfast was delicious, but my husband would have appreciated a European option.

We loved this small hotel! The small Japanese style courtyard and beautiful fresh flower arrangements in the foyer were so welcoming. The room was beautiful, distinctly Japanese in style. The bathroom was exceptional, wet-room style, with the staff offering scented bath-bombs (and Japanese sweet treats) on arrival. When we left we were given a small gift as well. A perfect romantic stay.

Stayed in March 2024

If you want breakfast, make sure to book ahead of time as they may not have space to accommodate later.

Great location just beside the Omicho market and a short walk to all the attractions. The staff were extremely attentive and they offered complimentary ramen and drinks. The check in and check out was extremely smooth and easy, and they gave a small handmade gift bag with snacks for the journey. The room was very nice, with beautiful design leading up to it. Shower and bath were very large with good pressure and hot water. Room was very quiet and comfortable. Overall just a great stay, and incredible value for the price. It spoiled us for the rest of our trip as the hospitality was much better than even hotels that cost 4x as much. If you’re visiting Kanazawa, you should stay here.

Stayed in March 2024

Was a little far from to walk from the station carrying suitcases, but we knew that when we booked, and there were plenty of buses and taxis

Staff were amazing! From the warm welcome with complimentary hand made dessert, mini bar, complimentary udon in the evenings and the most comfortable bed we've had in Japan! Can't rate highly enough, if we're back in Kanazawa would be the only place we'd stay!

Stayed in March 2024

Usually there's always some fault you can find with even the best of hotels but I cannot think of any here at all.

Really lovely place. From the moment you walk in you can tell this is a high quality establishment. The staff are friendly and helpful; I cannot fault them at all. Beautiful rooms, especially the bathrooms. Free drinks including coffee/juice/milk/hot chocolate in the foyer available at all times. It's a bit more expensive than the usual places we stay in but absolutely worth it.

Stayed in March 2024

Nothing!

Beautiful hotel. Tastefully decorated. It was our favourite stay while in Japan. The staff were so lovely. Breakfast was traditional and kept us going for our mornings out walking and sightseeing. The tea and coffee station in the reception area was fabulous. There was nothing we didn't like about Hotel Kanazawa Zoushi!

Stayed in March 2024

Our room was perfect, so clean & all the ammenities you could hope for. The beds are comfortable & the bathroom in particular was above and beyond the expected standard. The free tea, coffee and drinks station is also a nice touch. Staff were excellent! There are plenty of 5 star hotels that could learn from this great Hotel! Thanks to the staff for making our stay so comfortable!

Stayed in March 2024

An elegant, warm, wonderfully thoughtful stay in Kanazawa with amazing staff and amenities. Can’t recommend enough! Truly a joy.

Stayed in March 2024

The hotel was conveniently situated between the station and the main town. The hotel is extremely clean and the staff are very welcoming and helpful. The breakfast is a set Japanese style. Tasty and filling. They make the communal reception area very welcoming.

Stayed in March 2024

Nothing - it was perfect.

WOW what a great place! Service: We arrived a little earlier so left our luggage with them. When we came back, bags had already been taken up to our room. We were greeted with friendly staff and lots of much needed complimentary snacks after our journey. A lot of amenities were provided for free i.e. coffee/drinks in the lobby. When we left the staff gifted us with a small pouch of snacks and a hand written note. It felt very special. Location: Great location within walking distance from the station and to all the attractions such as the market and the castle. Room: Was beautiful! Spacious and suited our needs. Would recommend anyone to stay here if staying in Kanazawa!

Stayed in March 2024

Room was on the small side - particularly in regard to fitting large suitcases (which we thankfully didn't have), as others have said - but it was a clever use of limited space, with nice decor (as noted elsewhere in our review). Price was a little on the high side, but overall reasonable given the level of service and range of complimentary beverages/evening bowl of udon that were on offer. For us, we certainly got what we paid for.

What a delightful hotel/stay. All-encompassing, friendly and professional service from arrival to departure - including a range of free drinks in the lobby and room, Japanese sweets and a seat while check-in was being processed, a comforting bowl of complimentary udon each evening (served on attractive lacquerware), and a rotating breakfast for each day of our stay. The little bag of Japanese crackers with a hand-written thank you note on our departure was also a nice gesture and was appreciated. Decor and general ambience in the expansive lobby and our room were both lovely, and we liked the in-house clothes we were given. Location suited all our needs well - being around a 10-minute walk from Kanazawa Station, and close to Omicho Market. For those willing to walk, Oyama Shrine, Kanazawa Castle grounds, Kenroku-en garden, and the preserved samurai (Naga-machi) and geisha/entertainment districts (Kazuemachi/Higashi Chaya) are all within striking distance.

Stayed in March 2024

Not applicable.

Great location, lovely room, every little thing has been thought of in advance, free drinks in lobby AND in the room, staff were delightful, everything super new and clean. Like an Aladdin’s cave of a hotel!

Stayed in March 2024

Breakfast was fantastic

Stayed in March 2024

The breakfast at the hotel is not westernized and might be offputting. There is no buffet, simply what they serve you. And if you try to be polite it can be challenging to eat it all up if you dislike fishballs for example.

Great spacious rooms and very nice beds. Super friendly personnel that also bothered to make reservations in restaurants for us that needed a phone reservation in Japanese.

Stayed in March 2024

The WiFi was flaky, but that may be because we were in 302 at the back of the building.

Beautiful little hotel with great design touches. Lovely bathroom and very comfy bed with super-fluffy duvet. Didn't have breakfast - Curio just across the road has delicious cinnamon lattes.

Stayed in March 2024

Coffee was excellent, customer service from the staff was 100/100 super friendly, the place is quiet and perfect for rest. We will come back!

Stayed in March 2024

The staff and room was perfect

Stayed in February 2024

Really lovely property with loads of added extras

Stayed in March 2024

None

Love everything, truly exceed my expectation

Stayed in March 2024

So welcoming, lovely helpful staff, cozy spotless room. Beautiful extra touches just made the experience wonderful. Great central location. Would absolutely recommend to anyone visiting Kanazawa.

Stayed in February 2024