920-0854 Ishikawa, Kanazawa, 12-37 Yasuechō, Kanazawa, Ishikawa, Japan
#2 of 115 hotels in Kanazawa
Guests' ChoiceBased on 440 hotel reviews
9.5Cleanliness
9.8
Comfort
9.7
Location
9.5
Facilities
9.7
Staff
9.8
Value for money
9.5
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 14 May 2024
Frank
United StatesHotel quality and character was excellent. Nicer than any western business hotel I stayed in. Service and food was excellent.
Stayed in April 2024
Reviewed: 13 May 2024
Sally
AustraliaThe room was on the small side, but so well designed it didn’t matter.
Charming boutique hotel with beautiful rooms, immaculately clean and well located. The staff were friendly and helpful and the small touches - the bath salts, free drinks and small gift on departure - made us feel really welcome. Highly recommended
Stayed in May 2024
Reviewed: 12 May 2024
Ritvars
LatviaA whole lot of nothing.
We absolutelly enjoyed our short stay at Kanazawa Zoushi! Receptiion staff was super nice and welcoming. We had free drinks in the room fridge and breakfast was very good. Location is also very convenient - a walking disctance from the train station and a couple of blocks from the Omicho Market. This place is trully a gem!
Stayed in May 2024
Reviewed: 11 May 2024
Susan
United StatesOutstanding value. The hotel is decorated stylishly with many added touches that went above and beyond the usual. They provided traditional clothes to wear, bathing suits salts, free delicious udon soup at night, unlimited coffee, tea, and assorted drinks 24/7. Delightful place to stay.
Stayed in May 2024
Reviewed: 11 May 2024
Emmeline
United StatesN/A
The location was a straightforward 10-minute walk from the main Kanazawa station (where the Shinkansen stops), and centrally located to walk easily to all of the places we wanted to visit in town. The hotel itself was gorgeous, the staff were all very kind, the shower, toilet, and bed were all top-tier, the Japanese breakfast was balanced, light, and delicious, and there were lots of free amenities. I would absolutely stay at this hotel again if I have the chance to return to Kanazawa!! 本当にありがとうございました〜
Stayed in May 2024
Reviewed: 9 May 2024
Laurence
FranceVery typical and confortable hotel. The staff is very nice and welcoming. Food and drink at your disposal for free and a small sweet when you leave
Stayed in May 2024
Reviewed: 5 May 2024
אורן
IsraelBeautifully designed hotel, modern Japanese style. The location was better than what I expected, on Saturday hotel’s street hosted a nice market.
Stayed in April 2024
Reviewed: 5 May 2024
Morten
SwitzerlandNothing
The staff was very helpful (we forgot items in the previous hotel and they organised the delivery per post for us). The common space in the lobby is not that big but well organised, practical (free hot and cold drinks, a big table and smaller ones) and cute. The rooms are comfortable, well decorated and calm.
Stayed in May 2024
Reviewed: 5 May 2024
Baptiste
PortugalWished we stayed longer
Stayed in April 2024
Reviewed: 4 May 2024
Caroline
AustraliaThe outdoor lobby area between reception and the lifts often smelled very strongly of cigarette smoke, not nice to have to walk through when coming and going
The welcome snack and drink were a nice touch. We had free drinks provided in the room and replenished daily. Very comfortable beds. Really nice bathroom, they let you choose your bath salts on check in. Staff were very friendly and the atmosphere in the reception area was always nice and lively. Free noodle meal at night ( we didn’t have as we ate out, but nice to know the option was available) Little thank you gift on check out was another nice touch. In our 3 week holiday, this was the best place we stayed. Easy walk to market and train station and good local shopping.
Stayed in May 2024
Reviewed: 3 May 2024
Martin
United KingdomLiterally the only thing I didn’t like was that some of the lightswitches are really hard to find (FYI - they’re behind the pillows) and they have a light in them that comes on when you turn the light off.
Everything! The room was really well thought out with lots of hooks/storage space (which has been rare on our Japan trip!). The bed was really comfortable and the shower was excellent. The hotel is in a good location close to the town and the staff are all really friendly. The free snacks and bath salts are a lovely touch too.
Stayed in May 2024
Reviewed: 2 May 2024
Salomonr
IsraelThat we didnt stay more 🙃
Amazing hotel , beautifull one. Close to main train station and the gardens. Good guide in the hotel and very good brakefest
Stayed in May 2024
Reviewed: 1 May 2024
Carol
United StatesLoved it completely
Great amenities that made us feel at home. Very kind and generous staff, we enjoyed the shower ( great water pressure and very beautiful) also the comfortable stylish rooms and beds. Breakfast was excellent! Excellent location !
Stayed in April 2024
Reviewed: 1 May 2024
Jon
United StatesEverything was perfect.
The location was perfect - about a 10 min walk from Kanazawa Station and 5 minutes to the market. We were able to walk to all the min sights with ease. The staff was lovely! We received a welcome sweet upon arrival, there are complimentary beverages in the room and lobby, free bowl of yummy udon noodles every night. The shower room was wonderful, great design of the hotel. We received a little personalized gift upon checkout which was a wonderful touch.
Stayed in May 2024
Reviewed: 30 April 2024
Debra
AustraliaOur room was a little more compact than we expected. Also would appreciate if the smoking area was not located immediately next to the guest entrance to the hotel rooms
The staff were super attentive and made our stay very memorable. Loads of extras (including udon noodles every evening, coffee and tea in the lobby all day, a goodbye gift) really made our stay special. The location was perfect too - very close to the market.
Stayed in April 2024
Reviewed: 30 April 2024
Jiri
NetherlandsNothing really
Lovely staff, nice and clean room, enjoyed our stay
Stayed in April 2024
Reviewed: 30 April 2024
Rachel
AustraliaSpacious, clean and fresh. 10 minutes from the station and close to great restaurants and all the Kanazawa galleries and gardens. Separate bath and shower and great room amenities. Absolutely great value and very friendly and helpful staff.
Stayed in April 2024
Reviewed: 30 April 2024
Sarah
SwitzerlandLiked everything!
Everything!! Beautiful design, very friendly and welcoming staff, super comfortable beds, great bathroom, free drinks & evening noodles and fantastic location.
Stayed in April 2024
Reviewed: 28 April 2024
Lesley
AustraliaWe loved the clever design of the rooms. Comfy bed, great modern Onsen type bath. Lots of amenities. Have already recommended it. Thanks for a great stay.
Stayed in April 2024
Reviewed: 28 April 2024
Lior
IsraelThe whole experience was absolutely wonderful. The staff is so nice and helpful, the room is beautiful and very clean. We loved everything about this place
Stayed in April 2024
Reviewed: 27 April 2024
Jeanette
AustraliaThe signing on the hotel is so small for a first time visitor it is difficult to see as it could be mistaken for just another building in the street. Also the breakfast is quite small adequate for me but my son might have been looking for more.
This property is in easy walkable distance to a lot of major attractions and very central. Lots of restaurants close by. Very clean and in a nice quiet street. The staff were very attentive and it was nice having the free coffee machine available. Beautifully decorated comfortable rooms in japan styling. This is a small boutique hotel.
Stayed in April 2024
Reviewed: 27 April 2024
Aileen
Puerto RicoNothing negative
Stay at the hotel for three days. The hotel was not big, more like a boutique hotel. But had all you could need. At the lobby, they offer complimentary beverage and sweets. And late at night, complimentary ramen. Staff were friendly and made everything they could. Although we have problem with the language, I didn't speak Japanese, nor did they speak English, but they did their best. At the room, we also had complimentary beverages. Our last day breakfast was Japanese breakfast and was very good. And at check out, they gave us a little bag which had rice crackers, that was very kind from them.
Stayed in April 2024
Reviewed: 24 April 2024
Joelle
United StatesSmall rooms - couldn’t open our suitcase. There’s a smoking section in between the lobby and the elevator and the smell of cigarettes permeates if theres a smoking guest. We don’t speak Japanese (I know, our fault!) and had difficulty finding food around the hotel.
Nicely designed rooms with high quality materials. The bowl of noodles at night was so nice! Nice amenities in the room. Super clean!
Stayed in April 2024
Reviewed: 23 April 2024
Dan
United StatesThe only thing I wish would have been a tiny bit different was the pillows. If the pillows had been a bit bigger, it would have been perfect. But that’s nit-picking. We still give it a 10 (the first 10 I think I’ve ever given).
This hotel was as close to perfect as a hotel can be. My wife and I loved everything about it from the room, to the beds, to the staff, to the food! Everything was spectacular!
Stayed in April 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content