Reviews of FAV HOTEL Hiroshima Heiwa Odori 4 stars
730-0024 Hiroshima, Hiroshima, Naka-ku Nishihiratsukacho 7-15, Japan
#7 of 117 hotels in Hiroshima
Guests' ChoiceReview score
Based on 575 hotel reviews
9.0Score breakdown
-
Cleanliness
9.5
-
Comfort
9.5
-
Location
8.4
-
Facilities
9.3
-
Staff
9.0
-
Value for money
9.2
-
Free WiFi
9.3
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content-
Reviewed: 4 May 2024
Ronald
Australia3 reviews10“Great modern hotel in Hiroshima”- • Leisure trip
- • Family with young children
- • Deluxe Studio
- • Stayed 2 nights
- • Submitted via mobile
Location is close to the market but around 10 mins walk to nearest streetcar (trams).
Great facilities, very clean, friendly staff and quite modern.
Stayed in May 2024
-
Reviewed: 1 May 2024
Charlotte
Netherlands10 reviews10“Better then my own home”- • Leisure trip
- • Couple
- • Quadruple Room
- • Stayed 2 nights
- • Submitted via mobile
Absolutely loved our stay. We went in a little early to drop off our suitcases and they told us our room was already ready for us to check in, no extra charge, an absolute delight after a long travel. The room was so nice I’m going to remodel my own home after it. The washing machine, big beds and kitchen were very comfortable to have. Easy access to the highlights of the city. Id love to come back to this hotel, just superb!
Stayed in April 2024
-
Reviewed: 1 May 2024
Christine
Australia15 reviews2 helpful votes9.0“Great stay. Would book again”- • Leisure trip
- • Couple
- • Quadruple Room
- • Stayed 1 night
- • Submitted via mobile
More of a feedback. Will be great if we can have Japanese option for breakfast.
We stayed in the family room and it was spacious. Great facility with a washing machine/dryer in the room. Great location. Doesn’t have parking onsite however there are plenty of parking lots in the nearby streets.
Stayed in April 2024
-
Reviewed: 1 May 2024
Stephanie
Australia41 reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • Deluxe Studio
- • Stayed 2 nights
- • Submitted via mobile
Great spacious room with a clever design, Comfy bed Great shower
Stayed in April 2024
-
Reviewed: 1 May 2024
Melinda
Australia11 reviews3 helpful votes8.0Very good- • Leisure trip
- • Family with young children
- • Deluxe Studio
- • Stayed 1 night
- • Submitted via mobile
Next time I would stay closer to either peace park or station, this was between the two.
Modern, clean and met all traveller amenities, with lovely staff.
Stayed in April 2024
-
Reviewed: 30 April 2024
Michele
United Kingdom50 reviews7 helpful votes9.0“Modern, well designed, large room stay in central Hiroshima, easily walk able to sites and shopping.”- • Leisure trip
- • Family with young children
- • Deluxe Studio
- • Stayed 3 nights
- • Submitted via mobile
Nothing.
Good, central location. Modern, creative design. Loved having a large room able to fit our family all together, and kitchen and washing amenities. Easy check in and helpful kind staff.
Stayed in April 2024
-
Reviewed: 30 April 2024
Victoria
Australia9 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Deluxe Studio
- • Stayed 2 nights
- • Submitted via mobile
The room was spacious and lovely. Everything our family of 4 needed!
Stayed in April 2024
-
Reviewed: 28 April 2024
Serge
Israel56 reviews9 helpful votes10“Modern apartments in great location”- • Leisure trip
- • Couple
- • Quadruple Room
- • Stayed 2 nights
- • Submitted via mobile
Modern design, clean apartments.
Stayed in April 2024
-
Reviewed: 28 April 2024
Dale
Vietnam4 reviews10“We had a wonderful stay, the hotel was excellent and had everything we needed in a stylish design.”- • Leisure trip
- • Family with young children
- • Quadruple Room
- • Stayed 2 nights
- • Submitted via mobile
Bigger towels.
Excellent design, quality of facilities, quiet and convenient location, helpful staff. Washing machine.
Stayed in April 2024
-
Reviewed: 27 April 2024
Stephanie
Australia41 reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • Quadruple Room
- • Stayed 1 night
- • Submitted via mobile
Room is pretty large, very comfy bed, clever design of the room, great comfy beds
Stayed in April 2024
-
Reviewed: 27 April 2024
Rachsnz
New Zealand19 reviews2 helpful votes10“Comfy, modern, awesome spot to stay.”- • Leisure trip
- • Family with young children
- • Deluxe Studio
- • Stayed 2 nights
- • Submitted via mobile
We received info that we needed a pin number/QR code to get in (which was all a bit complicated) but this wasn't the case. No luggage forwarding/receiving.
Such an awesome hotel. Spacious (for Japan), clean and comfy. Loads of amenities (pyjamas, toothbrush, comb, razor, cotton buds, etc, etc) and an in-room washer/dryer. Walking distance to Hiroshima Station and Peace Memorial Park and near to restaurants. Great for our family of 4. Totally recommended.
Stayed in April 2024
-
Reviewed: 24 April 2024
Simone
Australia1 review8.0“Fantastic. Highly recommend, especially for families.”- • Leisure trip
- • Family with young children
- • Deluxe Studio
- • Stayed 2 nights
- • Submitted via mobile
About a 20-25 min walk to the peace park and the station. Lots of ‘massage parlours’ around but also a lot of good restaurants so we were happy with location.
Fantastic room - spacious, clean, modern and great for families. The beds were comfy and the washing machine was such a bonus. The shower pressure was great. Walking distance to restaurants and a 7-11 and Lawsons very close by. We loved our stay here - very good value for money.
Stayed in April 2024
-
Reviewed: 24 April 2024
Danny
Australia14 reviews1 helpful vote9.0Superb- • Leisure trip
- • Family with young children
- • Quadruple Room
- • Stayed 3 nights
- • Submitted via mobile
Too far to walk to Hiroshima station with luggage.
Nice space and bathroom facilities. Close to a bus stop with regular services to Hiroshima station and Peace Park.
Stayed in April 2024
-
Reviewed: 23 April 2024
Raphael
United Kingdom3 reviews9.0“Great little hotel; fascinating city; we are hooked on Japan!”- • Leisure trip
- • Family with young children
- • Deluxe Studio
- • Stayed 2 nights
Such a wonderful, comfortable room! The staff were lovely. SUper clean and a great location. We loved the little apartment-style setup. Beds were fantastically comfortable and huge -- with two bunk beds suspended over them via ladders. Couldn't be beaten for comfort, cleanliness and value for money!
Stayed in March 2024
-
Reviewed: 23 April 2024
Emily
Australia5 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Deluxe Studio
- • Stayed 1 night
- • Submitted via mobile
The room was very nice and modern, well equipped, clean, beds were super comfortable. Great location. Would highly recommend.
Stayed in April 2024
-
Reviewed: 22 April 2024
Jana
Canada15 reviews1 helpful vote10“Lovely stay for a family”- • Leisure trip
- • Family with young children
- • Deluxe Studio
- • Stayed 3 nights
- • Submitted via mobile
Great hotel with unique and comfortable rooms. Nice breakfast and great coffee. We really enjoyed our stay. We were close to the Hiroshima Peace memorial, 2nd Street, Don Quixote and the Hiroshima train station. We experienced an earthquake while at the hotel. We received an alert on our phones. We felt the hotel bump up and down and sway side to side as we were on the 8th floor. The earthquake was a 6.5! The staff were not bothered at all by it and said it happens all the time. I have to say, I was scared. I suppose my review would be incomplete if I did not include the fact that the construction of the building seemed great and allowed one to be rocked to sleep like a baby whilst the tectonic plates moved beneath.
Stayed in April 2024
-
Reviewed: 22 April 2024
Clare
Australia5 reviews9.0“Other than the breakfast everything else about this property was wonderful. Thoroughly enjoyed our stay here and would d”- • Leisure trip
- • People with friends
- • Deluxe Studio
- • Stayed 3 nights
- • Submitted via mobile
Breakfast was only ok and the coffee wasn’t great
Spacious, modern room with excellent facilities.
Stayed in April 2024
-
Reviewed: 20 April 2024
Stephen
Australia4 reviews1 helpful vote9.0Superb- • Leisure trip
- • Family with young children
- • Deluxe Studio
- • Stayed 3 nights
- • Submitted via mobile
Large room, service
Stayed in April 2024
-
Reviewed: 18 April 2024
Hilary
United Kingdom10 reviews1 helpful vote9.0“A fantastic hotel, modern and comfortable with great facilities”- • Leisure trip
- • Couple
- • Deluxe Studio
- • Stayed 1 night
- • Submitted via mobile
Nothing!
Great facilities Good go have Netflix on the TV! Excellent staff Lovely reception area Lovely bath Comfy beds
Stayed in April 2024
-
Reviewed: 16 April 2024
Kristy
Australia21 reviews1 helpful vote10“Great stay, great location”- • Leisure trip
- • Family with young children
- • Deluxe Studio
- • Stayed 3 nights
- • Submitted via mobile
No tea/coffee supplied
The room was bigger than what we had experienced in Japan. Kids loved the bunks. Washing machine/dryer was in the bathroom. The kitchen was simple but had a kettle and what we think was a microwave. Lots of kombinis nearby. About. 20min easy walk to the train station and fairly close to the sights
Stayed in April 2024
-
Reviewed: 16 April 2024
Prashant
Australia8 reviews1 helpful vote10“Great hotel including anyone looking to stay with family”- • Leisure trip
- • Family with young children
- • Twin Room - Disability Access
- • Stayed 1 night
- • Submitted via mobile
The location is little out but manageable.
Clean, spacious and comfortable. The staff were friendly. I travelled with family and was a great place that I would highly recommend.
Stayed in April 2024
-
Reviewed: 14 April 2024
Janis
United States27 reviews1 helpful vote10“Wow”- • Leisure trip
- • Couple
- • Deluxe Studio
- • Stayed 1 night
- • Submitted via mobile
Would have liked a second cup of their delicious coffee to go with the wonderful breakfast!
Design, location, value and comfort!
Stayed in April 2024
-
Reviewed: 14 April 2024
Maria
Australia5 reviews10“We had a fantastic time staying at the hotel. I couldn’t have booked a better place.”- • Leisure trip
- • Family with young children
- • Deluxe Studio
- • Stayed 1 night
- • Submitted via mobile
Nothing.
Property is new and clean, staff were very friendly and attentive. Checkin and check out was so easy.
Stayed in April 2024
-
Reviewed: 13 April 2024
Abbey
Australia1 review10“Clean, practical and location perfect”- • Leisure trip
- • Family with young children
- • Twin Room - Disability Access
- • Stayed 2 nights
- • Submitted via mobile
Needed English instructions for washing machine
Clean and tidy
Stayed in April 2024
