Reviews of FLOWER TERRACE Higashi Shinjuku 4 stars
160-0022 Tokyo-to, 新宿区新宿6-29-18 フラワーテラス東新宿, Japan
#62 of 1,374 hotels in Tokyo
Guests' ChoiceReview score
Based on 300 hotel reviews
9.1Score breakdown
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Cleanliness
9.4
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Comfort
9.4
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Location
9.3
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Facilities
9.4
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Staff
8.9
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Value for money
9.1
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Free WiFi
9.1
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Reviewed: 16 May 2024
Akio
Russia1 review10“Perfect place to stay in Shinjuku”- • Leisure trip
- • People with friends
- • Standard Quadruple Room
- • Stayed 6 nights
- • Submitted via mobile
Everything was good.
This place is exceptionally comfortable. Every device has a note in English with usage information. The host is very helpful and responsive. Hotel's location is very close to metro station. There are many stores around and several vegan cafes. In our room there were 5 sleeping places. For a group of three friends it had enough space. The place is super clean and nice. Has a great balcony with a good view.
Stayed in May 2024
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Reviewed: 16 May 2024
Jose
Australia1 review9.0“I highly recommend the property, it was really nice”- • Leisure trip
- • Family with young children
- • Standard Quadruple Room
- • Stayed 4 nights
- • Submitted via mobile
Maybe not a tourist zone
Clean and organised. All that we needed was handy.
Stayed in May 2024
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Reviewed: 13 May 2024
Joanna
New Zealand9 reviews1 helpful vote9.0“Excellent accommodation with everything you could possibly need for a enjoyable stay.”- • Leisure trip
- • Family with young children
- • Standard Quadruple Room
- • Stayed 3 nights
Fantastic place to stay - everything had been thought of and was clearly labelled and easy to access/find. The room felt brand new, so clean and plenty of room.
Stayed in May 2024
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Reviewed: 8 May 2024
Kenny
United States4 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Standard Quadruple Room
- • Stayed 7 nights
- • Submitted via mobile
Close to the station and main areas of Shinjuku. Laundry in unit and Familymart right downstairs Quiet neighborhood but close to night life
Stayed in May 2024
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Reviewed: 30 April 2024
Rio
New Zealand10 reviews10“very good experience and excellent facilities”- • Leisure trip
- • Family with young children
- • Standard Quadruple Room
- • Stayed 2 nights
- • Submitted via mobile
nothing.
room space, condition, and facilities (kitchen utensil). Owner is very helpful and allowed us to check in earlier.
Stayed in April 2024
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Reviewed: 27 April 2024
Do
United States4 reviews1 helpful vote10“The place have everything you would need, location was great , not too close ot thr city so it wasn’t too loud , near th”- • Leisure trip
- • Family with young children
- • Deluxe Family Room
- • Stayed 6 nights
- • Submitted via mobile
The bed wasn’t so comfortable
It was clean , good size room for 3 people , location was great
Stayed in April 2024
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Reviewed: 26 April 2024
Xin
Canada2 reviews10Exceptional- • Leisure trip
- • Group
- • Standard Quadruple Room
- • Stayed 4 nights
- • Submitted via mobile
Very close to train station, only a 2 mins walk. Clean and quiet
Stayed in April 2024
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Reviewed: 25 April 2024
Yuan
Singapore1 review10“Honest review of overall :)”- • Leisure trip
- • Family with young children
- • Standard Quadruple Room
- • Stayed 5 nights
- • Submitted via mobile
None :)
Fantastic location, cleanliness of room, super cozy too! And most friendly and accommodating staff to assist us! These aside, i would like to compliment the service quality which they go over the mile for clients like us to make our stay comfortable due to bedding, thanks to the lady (not sure of her name though). We will definitely rebook our stay here if we return to Tokyo our next trip!
Stayed in April 2024
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Reviewed: 22 April 2024
Albertini
Brazil2 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Standard Quadruple Room
- • Stayed 6 nights
- • Submitted via mobile
Nothing
Very well equipped, clean and very close to metro, train stations and several stores. Perfect place, great kitchen and the host was very helpful.
Stayed in April 2024
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Reviewed: 20 April 2024
Ajay
Australia11 reviews9.0“Convenient location and great place to stay with family.”- • Leisure trip
- • Family with young children
- • Standard Quadruple Room
- • Stayed 2 nights
- • Submitted via mobile
location, modern property and easy access to transport and shopping
Stayed in April 2024
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Reviewed: 19 April 2024
Grace
United States6 reviews2 helpful votes10“it is a great place to stay. I would recommend it to friends.”- • Leisure trip
- • Family with young children
- • Standard Quadruple Room
- • Stayed 5 nights
It is a bit out of the way. I am glad I did not use the luggage delivery service from the airport because there is no staff and to receive the luggage when they are delivered, that would have caused more headaches I can imagine.
The room is spacious and clean. The washer and the drying rack and dryer are very useful. It is also very helpful that it is near a subway station and a convenience store is right downstairs.
Stayed in April 2024
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Reviewed: 16 April 2024
Frayne
Australia2 reviews8.0“Very enjoyable”- • Leisure trip
- • Group
- • Standard Quadruple Room
- • Stayed 3 nights
- • Submitted via mobile
New hotel. Roomy for Japan (3 people). Good self contained facilities. Good storage.
Stayed in March 2024
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Reviewed: 7 April 2024
Pier-andree
Australia7 reviews1 helpful vote9.0“great location, great apartment for a family stay”- • Leisure trip
- • Family with young children
- • Standard Quadruple Room
- • Stayed 1 night
- • Submitted via mobile
the mattress was very hard!
easy to find. close to train line. great for a family
Stayed in March 2024
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Reviewed: 6 April 2024
Colin
Australia27 reviews1 helpful vote9.0“Very comfortable and clean, with good access to shops and transport.”- • Leisure trip
- • Family with young children
- • Deluxe Family Room
- • Stayed 4 nights
- • Submitted via mobile
Small matter but it could use some hooks or other means to hand wet clothes near the door.
Spotlessly clean and easy to check in and out 24h/day. Close to plenty of shops and restaurants, and the metro station.
Stayed in April 2024
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Reviewed: 4 April 2024
Ln
Hong Kong12 reviews9.0“Great stay”- • Leisure trip
- • Family with young children
- • Standard Quadruple Room
- • Stayed 7 nights
- • Submitted via mobile
- Sofa bed was uncomfortable - Quite small for a family of 4, though it's pretty big compared to other apartments in Japan
- Close to supermarkets, convenience stores, restaurants and metro. - Fast and easy self check in and out. When booking , please be aware that this is more like an apartment than a hotel. There's no staff, no room service, no housekeeping (unless it's more than 7 nights) - Clean and tidy
Stayed in March 2024
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Reviewed: 4 April 2024
Carmen
Australia3 reviews1 helpful vote9.0“Will definitely stay here again next time in Tokyo”- • Leisure trip
- • Family with young children
- • Standard Quadruple Room
- • Stayed 7 nights
- • Submitted via mobile
Some small things were confusing but did not detract from overall experience
Location was great- walking distance to Shinjuku and all its sights there without all the noise. Having a smaller metro station nearby was good to be able to avoid Shinjuku station. Washing machine and drying broom definitely useful to have and was able to do washing most days
Stayed in March 2024
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Reviewed: 3 April 2024
Linda
Australia7 reviews1 helpful vote9.0Superb- • Leisure trip
- • Family with young children
- • Standard Quadruple Room
- • Stayed 2 nights
- • Submitted via mobile
Great location. Comfortable arrangement of bedding. Friendly staff.
Stayed in April 2024
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Reviewed: 31 March 2024
Caesark
Israel37 reviews12 helpful votes8.0“Good, affordable apartment in a great location”- • Leisure trip
- • Group
- • Deluxe Family Room
- • Stayed 2 nights
We booked the apartment for 3 adults, but unfortunately, it is not suitable for a group of this size. The beds are small, and there is very limited space, making it uncomfortable for multiple adults. Additionally, the toilet is fairly basic, which may not meet the expectations of all guests.
The apartment is conveniently located near Shinjuku train station and central areas. It is well-equipped, with comfortable beds and a 24-hour supermarket below the building. Additionally, the self-check-in and check-out options provided added comfort and convenience.
Stayed in March 2024
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Reviewed: 27 March 2024
Jerrine
United States13 reviews1 helpful vote10“Helpful staff. Extremely well appointed oasis above the city.”- • Leisure trip
- • Group
- • Standard Quadruple Room
- • Stayed 2 nights
- • Submitted via mobile
We were on the 10th floor and there was a surprising amount of noise transfer with children above us.
Very helpful with questions asked. Timely responses. The unit was very well designed, with helpful signage, and every need was thought of.
Stayed in March 2024
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Reviewed: 21 March 2024
Sophia
Australia1 review3 helpful votes10“Great hotel but needs more secure check in.”- • Leisure trip
- • Family with young children
- • Standard Quadruple Room
- • Stayed 6 nights
- • Submitted via mobile
When checking in you have to provide your passport for ID. I have been asked to provide passport for ID many times when checking into international hotels and is never an issue. However I didn’t like the fact you have to take a photo of your passport on the ipad in their lobby and then a photo of yourself. It seems like a security issue, even though the iPads are locked, but I didn’t like that. There should be a better way.
Great price, great location, great amenities. Drying room is amazing. Everything you need. Quick walk to train station, coffee shops, food, supermarket. Easy communication to staff through email etc. I would stay there again as long as they update their check in system.
Stayed in March 2024
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Reviewed: 19 March 2024
Paul
Canada4 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Standard Quadruple Room
- • Stayed 3 nights
- • Submitted via mobile
Nothing. It was perfect and very affordable
A wonderful stay.
Stayed in March 2024
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Reviewed: 19 March 2024
Johnny
Canada1 review9.0“Facilities were clean and the location was excellent.”- • Leisure trip
- • Group
- • Standard Quadruple Room
- • Stayed 5 nights
- • Submitted via mobile
The location was excellent being close to multiple subway stations. A Family Mart was located next to the building. I could not hear my neighbours. Umbrellas were provided. The bathroom dryer was very convenient.
Stayed in March 2024
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Reviewed: 19 March 2024
Sarah
United States1 review10“I’d stay here again.”- • Leisure trip
- • Group
- • Standard Quadruple Room
- • Stayed 2 nights
- • Submitted via mobile
Too tiny. Also I wish there was a bench at the entrance so I can sit when removing my shoes.
Amenities, location - distance to downtown, price, excellent service.
Stayed in March 2024
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Reviewed: 17 March 2024
Kabita
Australia4 reviews9.0“Very convenient location! Clean and spacious”- • Leisure trip
- • Group
- • Standard Quadruple Room
- • Stayed 7 nights
- • Submitted via mobile
It is quite spacious and I appreciated the amenities and facilities in the property.
Stayed in March 2024
