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  5. Reviews of Framboise KYOTO Hotel de charme

Reviews of Framboise KYOTO Hotel de charme 3 stars

601-8028 Kyoto, Kyoto, Minami-ku Higashikujo Higashigoryocho 63-7, Japan

#367 of 633 hotels in Kyoto

Guests' Choice

Review score

Based on 280 hotel reviews

8.4

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.0

  • Location

    7.3

  • Facilities

    8.8

  • Staff

    8.7

  • Value for money

    8.8

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 21 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 3 nights
    • Submitted via mobile

    The hotel is more than one kilometre away from kyoto station. It was a long walk. The employees in the hotel work only from 3 pm to 9 pm. Unfortunately, it was frustrating for me and my family to arrive at the hotel after a long trip and not to find anybody in the reception and had towait for more than three hours . They will never give you the room before 3 p.m., even though it was available. I was planning to give bad ratting because of that , but later I changed my mind because we really enjoyed the stay.

    Spacious rooms, extremely clean, hotel have lobby lounge with two fantastic coffee machines serving coffees and tea's for free. Free washing machines and free washing liquid pods. The hotel feels like a holiday home rather than a hotel.

    Stayed in May 2024

  • Reviewed: 17 May 2024

    8.0
    A big room for Kyoto
    • Leisure trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    A bit far away from the main attraction. Staff could improve their English

    Very big rooms for Japanese standards, free laundry and nespresso coffee

    Stayed in May 2024

  • Reviewed: 16 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Far away from the station

    Stayed in May 2024

  • Reviewed: 10 May 2024

    9.0
    Quiet and generous hotel
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    We stayed 5 nights and didn’t get cleaning once. This meant towels and rubbish were piled up by the end of our stay, not great.

    Super quiet rooms. Amazing lounge with free coffee machine and free laundry use. Great hidden kitchen facility in the room was a bonus.

    Stayed in April 2024

  • Reviewed: 10 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Very nice hotel, comfy with nice rooms, nice amenities offered. They even offer you free laundry service which was very convenient and the only hotel that I found that offered free laundry instead of coin laundry during my trip.

    Stayed in April 2024

  • Reviewed: 7 May 2024

    9.0
    Really enjoyed our stay. Would highly recommend!
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing in particular

    Clean, large room, very friendly staff

    Stayed in May 2024

  • Reviewed: 5 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Price not being said for the recommended cleaning. Not very good sound proofing from outside. Hot water is a little slow at arriving.

    Nice tiny kitchen, good for making your own food. Big beds. Nice table for dining. Clean bathroom.

    Stayed in April 2024

  • Reviewed: 4 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    A nice and comfortable room, with a balcony. All the facilities in the hotel were for free (laundry, coffee and tea). It was clean and near the metro, the conections were good. The location of the hotel is in a quiet area and near the train station. There are few convinient shops around.

    Stayed in April 2024

  • Reviewed: 3 May 2024

    8.0
    Free coffee and laundry, not always staffed
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 12 nights

    Often no one at reception. No Western shower. Very small room. 20 minutes walk from main business area but several restaurants very close.

    Free keurig coffee 24/7. Free DIY laundry service including dryer and detergent. Good hot water, good water pressure. Well-insulated for noise. Air conditioning worked well.

    Stayed in April 2024

  • Reviewed: 1 May 2024

    7.0
    Wonderful ! I come back anytime
    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Instructions for laundry use Maps of Kyoto and local visits There is really nothing I don’t like The hotel is truly of charm compared to big cities High rise hotels : nice area to enjoy coffee snd company … I love this framboise romantic lodge

    Location. A bit far from station But the comfort and beauty setting is worthwhile for Extending my stay : beds beautiful and very comfortable for good night sleep

    Stayed in May 2024

  • Reviewed: 28 April 2024

    8.0
    Feel like at home
    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    A bit far from public transportation

    Spacious arrangement with bathroom separated from shower . Lovely beds well decorated with white color : very clean and comfy for sleeping . I stayed there and extended to the full week

    Stayed in April 2024

  • Reviewed: 26 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 5 nights

    For 3 people the room was very small and also the bathroom

    I really like the fact that we could use the washing machine for free. Location 15' walk from the Kyoto train station

    Stayed in April 2024

  • Reviewed: 25 April 2024

    9.0
    Review
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Room needs more shelves, especially in kitchen area and in wardrobe.

    Friendly staff, free coffee in lobby, laundry and comfortable room.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    7.0
    Pleasant
    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Location hard to reach

    French name Room adorable I can have suggestions to make it truly French decor This is a bit mixed with Asian and not quite up to French style for elegance

    Stayed in April 2024

  • Reviewed: 16 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Laundry was always in use, when we did get it, someone took our laundry out when still wet.

    Staff was so friendly! Very bright clean rooms with a good tub. Very quiet well insulated

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    Good value.
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    It would be great if the staff had better English language.

    Good facilities and only 10mins from Kyoto station

    Stayed in April 2024

  • Reviewed: 7 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No shower curtain so water spilled all over the floor. The shower is wrongly positioned as it is not over the bath.

    Good size room, liked the table and chairs. It was good to have a kettle and some cutlery and crockery.

    Stayed in April 2024

  • Reviewed: 30 March 2024

    8.0
    Very comfortable stay.
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The location seems slightly far of a walk from the nearest train station or bus stop. They offer laundry but it was unusable as it was always full.

    It is a very comfortable hotel, from room space, restroom space and the very comfortable beds. The staff was friendly and helpful and answered any of our doubts. The amenities in the hotel are very useful if you rather not carry around your own hair styling products. Luggage storage is easy and they will leave your bags in your room after check-in time for you.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    8.0
    Quiet area.. away from Kyoto Centre
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Fron Kyoto station my maps found it difficult to find at 8pm at night.. After wandering one hour, a Taxi for 800¥. Maybe my error, but taxi is advisable. I then walked it in the daylight easily but used a taxi at night.

    Large room with spacious seperate bath, toilet and wash rooms. Kitchen, microwave facilities... Tea Coffee available in communal lounge

    Stayed in March 2024

  • Reviewed: 18 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 2 nights

    Please increase max check-in time by 1 hour

    Lits tres confortables, salle de bain nickel

    Stayed in March 2024

  • Reviewed: 5 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Beds were too close for the twin room

    Stayed in March 2024

  • Reviewed: 1 March 2024

    9.0
    Good stay. Would recommend
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Not much to complain

    Pretty good stay. Nice rooms, everything needed was provided. Staff were helpful and nice. Location was pretty decent.

    Stayed in February 2024

  • Reviewed: 22 February 2024

    9.0
    Would stay again no problem
    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Very friendly helpful staff. Nice free coffee. Excellent laundry facilities

    Stayed in February 2024

  • Reviewed: 19 February 2024

    8.0
    Big room far from JR Kyoto station
    • Leisure trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 2 nights

    The towels provided were torn with huge holes in it and seemed dirty and used with stains all over it. All the towels were same. The shampoo, conditioner, body wash smelled not so good. Although the stay was good I felt like I was staying in a restricted zone as they have a lot of rules. You'l know when you stay.

    The hotel is tiny and cute compared to the other hotels I stayed in my 15 days Japan trip. It was a 15-20 min walk from the Kyoto station. They did have a free of charge luggage storing option in another place close to the station which was a plus. The staff were friendly and smiled whenever we met. The room was huge with all white interior which I like and it was very nicely done with a concealed kitchenette. The washroom was also interesting with 3 separate partitions with doors for bath, wash basin and wc area. They have free coffee. Also a Laundromat and vending machine in house.

    Stayed in February 2024

Showing 1 – 25

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