601-8028 Kyoto, Kyoto, Minami-ku Higashikujo Higashigoryocho 63-7, Japan
#367 of 633 hotels in Kyoto
Guests' ChoiceBased on 280 hotel reviews
8.4Cleanliness
9.1
Comfort
9.0
Location
7.3
Facilities
8.8
Staff
8.7
Value for money
8.8
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 May 2024
Yousef
KuwaitThe hotel is more than one kilometre away from kyoto station. It was a long walk. The employees in the hotel work only from 3 pm to 9 pm. Unfortunately, it was frustrating for me and my family to arrive at the hotel after a long trip and not to find anybody in the reception and had towait for more than three hours . They will never give you the room before 3 p.m., even though it was available. I was planning to give bad ratting because of that , but later I changed my mind because we really enjoyed the stay.
Spacious rooms, extremely clean, hotel have lobby lounge with two fantastic coffee machines serving coffees and tea's for free. Free washing machines and free washing liquid pods. The hotel feels like a holiday home rather than a hotel.
Stayed in May 2024
Reviewed: 17 May 2024
Samuele
ItalyA bit far away from the main attraction. Staff could improve their English
Very big rooms for Japanese standards, free laundry and nespresso coffee
Stayed in May 2024
Reviewed: 16 May 2024
Daniel
United KingdomFar away from the station
Stayed in May 2024
Reviewed: 10 May 2024
Camryn
New ZealandWe stayed 5 nights and didn’t get cleaning once. This meant towels and rubbish were piled up by the end of our stay, not great.
Super quiet rooms. Amazing lounge with free coffee machine and free laundry use. Great hidden kitchen facility in the room was a bonus.
Stayed in April 2024
Reviewed: 10 May 2024
Omar
EgyptVery nice hotel, comfy with nice rooms, nice amenities offered. They even offer you free laundry service which was very convenient and the only hotel that I found that offered free laundry instead of coin laundry during my trip.
Stayed in April 2024
Reviewed: 7 May 2024
Ilene
NetherlandsNothing in particular
Clean, large room, very friendly staff
Stayed in May 2024
Reviewed: 5 May 2024
Andreas
DenmarkPrice not being said for the recommended cleaning. Not very good sound proofing from outside. Hot water is a little slow at arriving.
Nice tiny kitchen, good for making your own food. Big beds. Nice table for dining. Clean bathroom.
Stayed in April 2024
Reviewed: 4 May 2024
Ladylunar
SloveniaA nice and comfortable room, with a balcony. All the facilities in the hotel were for free (laundry, coffee and tea). It was clean and near the metro, the conections were good. The location of the hotel is in a quiet area and near the train station. There are few convinient shops around.
Stayed in April 2024
Reviewed: 3 May 2024
Keith
United StatesOften no one at reception. No Western shower. Very small room. 20 minutes walk from main business area but several restaurants very close.
Free keurig coffee 24/7. Free DIY laundry service including dryer and detergent. Good hot water, good water pressure. Well-insulated for noise. Air conditioning worked well.
Stayed in April 2024
Reviewed: 1 May 2024
Ziep
United StatesInstructions for laundry use Maps of Kyoto and local visits There is really nothing I don’t like The hotel is truly of charm compared to big cities High rise hotels : nice area to enjoy coffee snd company … I love this framboise romantic lodge
Location. A bit far from station But the comfort and beauty setting is worthwhile for Extending my stay : beds beautiful and very comfortable for good night sleep
Stayed in May 2024
Reviewed: 28 April 2024
Ziep
United StatesA bit far from public transportation
Spacious arrangement with bathroom separated from shower . Lovely beds well decorated with white color : very clean and comfy for sleeping . I stayed there and extended to the full week
Stayed in April 2024
Reviewed: 26 April 2024
Loredana
ItalyFor 3 people the room was very small and also the bathroom
I really like the fact that we could use the washing machine for free. Location 15' walk from the Kyoto train station
Stayed in April 2024
Reviewed: 25 April 2024
Michael
AustraliaRoom needs more shelves, especially in kitchen area and in wardrobe.
Friendly staff, free coffee in lobby, laundry and comfortable room.
Stayed in April 2024
Reviewed: 23 April 2024
Ziep
United StatesLocation hard to reach
French name Room adorable I can have suggestions to make it truly French decor This is a bit mixed with Asian and not quite up to French style for elegance
Stayed in April 2024
Reviewed: 16 April 2024
Pascal
CanadaLaundry was always in use, when we did get it, someone took our laundry out when still wet.
Staff was so friendly! Very bright clean rooms with a good tub. Very quiet well insulated
Stayed in April 2024
Reviewed: 14 April 2024
Geoffrey
AustraliaIt would be great if the staff had better English language.
Good facilities and only 10mins from Kyoto station
Stayed in April 2024
Reviewed: 7 April 2024
Robyn
AustraliaNo shower curtain so water spilled all over the floor. The shower is wrongly positioned as it is not over the bath.
Good size room, liked the table and chairs. It was good to have a kettle and some cutlery and crockery.
Stayed in April 2024
Reviewed: 30 March 2024
Kevin
United StatesThe location seems slightly far of a walk from the nearest train station or bus stop. They offer laundry but it was unusable as it was always full.
It is a very comfortable hotel, from room space, restroom space and the very comfortable beds. The staff was friendly and helpful and answered any of our doubts. The amenities in the hotel are very useful if you rather not carry around your own hair styling products. Luggage storage is easy and they will leave your bags in your room after check-in time for you.
Stayed in March 2024
Reviewed: 25 March 2024
Maureen
AustraliaFron Kyoto station my maps found it difficult to find at 8pm at night.. After wandering one hour, a Taxi for 800¥. Maybe my error, but taxi is advisable. I then walked it in the daylight easily but used a taxi at night.
Large room with spacious seperate bath, toilet and wash rooms. Kitchen, microwave facilities... Tea Coffee available in communal lounge
Stayed in March 2024
Reviewed: 18 March 2024
Timothee
JapanPlease increase max check-in time by 1 hour
Lits tres confortables, salle de bain nickel
Stayed in March 2024
Reviewed: 5 March 2024
Lily
United StatesBeds were too close for the twin room
Stayed in March 2024
Reviewed: 1 March 2024
Wei-chih
TaiwanNot much to complain
Pretty good stay. Nice rooms, everything needed was provided. Staff were helpful and nice. Location was pretty decent.
Stayed in February 2024
Reviewed: 22 February 2024
Geoffrey
New ZealandVery friendly helpful staff. Nice free coffee. Excellent laundry facilities
Stayed in February 2024
Reviewed: 19 February 2024
Snehal
IndiaThe towels provided were torn with huge holes in it and seemed dirty and used with stains all over it. All the towels were same. The shampoo, conditioner, body wash smelled not so good. Although the stay was good I felt like I was staying in a restricted zone as they have a lot of rules. You'l know when you stay.
The hotel is tiny and cute compared to the other hotels I stayed in my 15 days Japan trip. It was a 15-20 min walk from the Kyoto station. They did have a free of charge luggage storing option in another place close to the station which was a plus. The staff were friendly and smiled whenever we met. The room was huge with all white interior which I like and it was very nicely done with a concealed kitchenette. The washroom was also interesting with 3 separate partitions with doors for bath, wash basin and wc area. They have free coffee. Also a Laundromat and vending machine in house.
Stayed in February 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content