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Reviews of Fuji Yamanakako Resort Hotel

401-0502 Yamanashi, Yamanakako, Hirano 3201, Japan

#28 of 29 hotels in Yamanakako

Guests' Choice

Review score

Based on 15 hotel reviews

5.5

Score breakdown

  • Cleanliness

    6.0

  • Comfort

    6.5

  • Location

    7.5

  • Facilities

    5.7

  • Staff

    6.5

  • Value for money

    5.8

  • Free WiFi

    7.5

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Showing 1 – 15

  • Reviewed: 16 October 2023

    4.0
    Ruined our holiday, worse hotel in our 2weeks holiday in Japan
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    We booked 2nights, but only stayed 1, left on the next morning. Wallpaper was peeling and door was damaged,toilet/shower room was not clean at all, which was unusual in Japan. Room was not quiet, we couldn’t help to overhearing people running and shouting in middle of the night. Dinner was served as barbecue, with a lot of chicken skin , when asked if we could pay extra to get some food, even some noodles, was refused because that’s all frozen could take hours to prepare. We contacted Booking.com, to express our disappointment, was told that they will contact the hotel, then didn’t get any response from both Booking.com and the hotel. Next morning we told the manager that we were not happy about the whole experience, they said that’s the standard way, we left on that morning, had to book another hotel .

    Stayed in September 2023

  • Reviewed: 7 May 2023

    7.0
    Good location
    • Leisure trip
    • Family with young children
    • Japanese-Style Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    facility is noting

    Location and enivorment

    Stayed in May 2023

  • Reviewed: 14 November 2022

    7.0
    it was good overall. The room was spacious with a great fuji view. however, there is not a lot of restaurant options nea
    • Leisure trip
    • Family with young children
    • Quadruple Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    no breakfast

    good value

    Stayed in November 2022

  • Reviewed: 11 August 2021

    6.0
    OK for the price and location.
    • Leisure trip
    • Family with young children
    • Japanese-Style Quadruple Room
    • Stayed 2 nights

    Would have been nice to have a fridge in the room.

    Staff were friendly and the room was clean.

    Stayed in August 2021

  • Reviewed: 14 August 2023

    8.0
    Nice view and with good foods for a good trip
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Would love to see improvements on the onsen / bath area such as use a more thicker curtain or change a non-visible window glasses; also, could consider reform the bath pool as it is too deep and slippery, especially that there is no stairs inside the pool to step upon.

    Excellent location with splendid view of Mount Fuji right in front of your eyes! Looking forward to visit again in winter to see Mount Fuji covered with snow.

    Stayed in August 2023

  • Reviewed: 5 August 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Quadruple Room with Shower
    • Stayed 3 nights
    • Submitted via mobile

    The staff and facilities were absolutely a dream! Beautiful views of the Lake and Mt Fuji. We had an amazing time.

    Stayed in August 2023

  • Reviewed: 3 July 2023

    10
    Great spot to reset before hiking Mt. Fuji. Renting your own car is very helpful
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The onsen was only open for a short amount of time during the night

    Nice relaxing stay with a view of Mt Fuji. I know only a few phrases in Japanese and the staff was so patient with me and we communicated with a google translator app. I love that we were able to rent out a BBQ area to grill our own food for dinner.

    Stayed in July 2023

  • Reviewed: 23 November 2022

    8.0
    It’s valuable
    • Leisure trip
    • Family with young children
    • Quadruple Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Window is not clear.

    Fuji Mountain View is great.

    Stayed in November 2022

  • Reviewed: 28 June 2021

    10
    Amazing place
    • Leisure trip
    • Family with young children
    • Japanese-Style Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom is too small inside the room.

    The view of mount fuji is extremely beautiful.

    Stayed in June 2021

  • Reviewed: 6 June 2021

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Quadruple Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    when the staff told us that breakfast is not included without checking our reservation.

    Stayed in June 2021

  • Reviewed: 12 March 2024

    2.0
    Very poor
    • Leisure trip
    • Family with young children
    • Quadruple Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: 27 November 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2022

  • Reviewed: 20 November 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Japanese-Style Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2022

  • Reviewed: 11 December 2021

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2021

Showing 1 – 15

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