874-0023 Oita, Beppu, Shoningahamacho 5-32, Japan
#3 of 75 hotels in Beppu
Guests' ChoiceBased on 61 hotel reviews
9.2Cleanliness
9.6
Comfort
9.6
Location
9.0
Facilities
9.5
Staff
9.4
Value for money
8.7
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 25 April 2024
Diana
United KingdomThe semi open air bath could be improved on two things: more lighting around the garden (if you bathe at night you can’t see much) and the stones should be better scrubbed, some of them were a little “slimey”. Several of the facilities like the public bath and the breakfast restaurant are at the other resort (SENKAI) and the staff takes you there with a cart. While it’s very attentive of them, I’d prefer if there was a good walking passage between the resorts.
Incredible! Wish I could’ve stayed more than 1 night. The public bath with the view of the ocean was breathtaking. The gardens and public areas around the resort are absolutely stunning, so many great little nooks. The staff is extremely attentive (one member was waiting for us with an umbrella as we were crossing the street, still a few minutes away from the resort!) and spoke English very well. We had the seaside villa and it was bigger than we thought - actually for 2 people it’s too big. The view from the second floor to the ocean is amazing as well. There are two private baths, a really spacious indoor bath and a semi open air outdoor bath. While the outdoor one was more picturesque, the indoor one was more comfortable for me. I liked the breakfast as well, both western and Japanese options.
Stayed in April 2024
Reviewed: 12 April 2024
Yuen
Hong KongThe size of the room is large, clean and friendly staff.
Stayed in April 2024
Reviewed: 29 March 2024
Marie
FranceNothing !
This is our second time in this Beautiful hotel, With an ocean view and very spacious and confortable room including private onsen. Breakfast offers the best quality western and japanese food we had so far, personel is very helpfull. Strongly recommend this hotel.
Stayed in March 2024
Reviewed: 29 March 2024
Desmond
SingaporeNa
Awesome place
Stayed in March 2024
Reviewed: 27 February 2024
Chao-han
TaiwanLack of shuttle service to station
Huge maisonette, private outdoor Onsen, free Lounge club, conveniently located by bus, great dinner options & friendly staff.
Stayed in February 2024
Reviewed: 31 January 2024
Alexandre
BrazilPerfect , the breakfast was in the other hotel but you can go with an electric cart. Well, nothing to blame.
Awesome resort and facilities. Room was huge and with 2 floors. Two private onsen for the room, one inside and other outside!
Stayed in January 2024
Reviewed: 28 December 2023
Katherine
SingaporeToo far from singapore.
A luxury class hotel yet with affordable price tag. Unbeatable attentive services in all aspects. We woke up late and received a phone call to remind us. We are given a villa with 2 bedrooms and private onsen.
Stayed in December 2023
Reviewed: 11 December 2023
Ming
Hong KongN/A
At this price, you won't expect you can get such an amazing room and service. The lounge is also well decorated and spacous, with red wines, white wines, bread, cheese, snacks, nuts, etc. 180 degree sea view with private in room hot spring. Private room for both dinner and breakfast.
Stayed in December 2023
Reviewed: 6 December 2023
Yan
AustraliaCouldn’t find a single thing I did not like about the property
Everything
Stayed in December 2023
Reviewed: 1 November 2023
Ahmed
United Arab EmiratesNil
Everything. The room was superb, spacious, well decorated and has amazing sea view The staff were very helpful and attentive and kind, they helped me with the booking for a ferry to Osaka made everything easy to me. Big thanks to all of them!
Stayed in October 2023
Reviewed: 23 October 2023
Lara
SingaporeThis is one of the best hotels we've stayed at in Japan. The room is huge and spotless. We had the private onsen with a fantastic sea view. The staff is very friendly and some of them can speak English. Breakfast has a lot of variety, a mix of Japanese and Western food. Highly recommend staying here!
Stayed in October 2023
Reviewed: 21 October 2023
Seiro
JapanToilet equipment trouble.
Room and food.
Stayed in October 2023
Reviewed: 20 September 2023
Elizabeth
NetherlandsI realise by the sea, but cockroaches everywhere at private outside onsen. Couldn't really relax
Staff were most helpful
Stayed in September 2023
Reviewed: 13 September 2023
Aymen
SwitzerlandSpiders and big insects
Outside onsen in duplex room
Stayed in September 2023
Reviewed: 18 July 2023
Peggy
IndiaVegan / vegetarian options ar breakfast. Could have beena little more.
Everything was great. The rooms, service and the private bath on every room. Yhe size of the rooms are expansive and very comfortable.
Stayed in May 2023
Reviewed: 23 May 2023
Jeny
Malaysianone
The view from our room, watching sunrise is so beautiful. Private onsen great and clean. Breakfast good have everything from Japanese to western food.
Stayed in May 2023
Reviewed: 29 March 2023
Marie
FranceMost beautiful bedroom - rather an appartement- we have had during our trip to Japan with private onsen, ocean view. . Personnel is fantastic, japanese dinner was excellent. Very good buffet breakfast. Memorable !
Stayed in March 2023
Reviewed: 17 March 2023
Edoardo
ItalyIt’s a little leaf in the wood: the quality of the coffee and the coffee they put in the room is bad. Considering the high quality of every little detail in the room/hotel, I was expecting the coffee to be good too.
It’s a perfect place for love fugue or a memorable family trip. The room is an entire apartment full everything you need. Living there for a few days, makes you feel like somebody special. Not only for the place itself but also for the treatment you receive from the stuff. The onsen on the roof top is nice but it doesn’t really have a pool on the balcony, there is a window in front of you. It’s possible to open it but still, you feel missing the contact with the sky and the sea….but, if you get the room in the tower, they all have the bath in the balcony and it’s amazing! We could wake up and see the sunrise on the sea or drinking wine and looking at the moon in the night. Amazing! The breakfast is very high quality! In was worth it every ¥! If you want to treat your girl as a queen for a couple of nights, that’s the place.
Stayed in March 2023
Reviewed: 16 March 2023
E
JapanMaisonette facing the sea was fantastic. Love the decor of our room. Very beautiful view, room was very comfortable and spacious. Onsen was superb. English speaking staff very polite and helpful.
Stayed in March 2023
Reviewed: 31 December 2022
Anak
ThailandDinner in the evening could be a bit better in terms of variety, but what we were presented was already great as is. Otherwise, this is pretty much a perfect stay
The room was amazing, so spacious and comfortable with the private onsen. The food for breakfast and dinner were amazing throughout. All the staff are very accommodating and helpful, overall we enjoyed our stay.
Stayed in December 2022
Reviewed: 27 December 2022
Angela
Hong Kongnothing:)
staff were friendly, facilities are new and we love the dinner and breakfast!
Stayed in December 2022
Reviewed: 21 December 2022
Alisa
Thailandinterior
Stayed in December 2022
Reviewed: 12 December 2022
Monrudee
Thailandno breakfast available in the building, we have to go to another building.
hotel facilities
Stayed in December 2022
Reviewed: 29 November 2022
Tan-lim
SingaporeNothing at all
Stayed with them on our 2nd night upon arrival in Kyushu. The stay was so memorable that we decided to change our itinerary and stay one more night before we return back home. This time we stayed at the maisonette with Seaview. The indoor and outdoor onsen were wonderful. Room is huge. Dinner was good. We enjoyed our stays very much and will definitely stay with them again if we visit Beppu.
Stayed in November 2022
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content